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Don McGill Toyota

Houston, TX

4.9
1,409 Reviews

11800 Katy Freeway

Houston, TX

77079

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Showing 1,409 reviews

November 04, 2023

This is Sau Chun Chan, owner of the silver 2016 toyota corolla LE that was serviced for state inspection this past Thursday. I appreciate my service advisor, Robert H.'s, excellent customer service. He More

by Clarissa chan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert harrison
Nov 06, 2023 -

Don McGill Toyota responded

Thank you for taking the time to leave us this wonderful review! We put our best foot forward each day to treat all of our customers like family, and we are glad your experience was no exception. Come back and see us again for all your vehicle needs!

November 04, 2023

Everyone was nice and polite. The place was very clean. Miguel was excellent. The ladies at the cashier were very nice and polite, and the young man who helped me when I needed a More

by Suniray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Nov 06, 2023 -

Don McGill Toyota responded

Thank you for this excellent review and rating! We are glad to hear you had a good experience with every part of our dealership! We look forward to seeing you again!

November 02, 2023

The dealership was great in getting my tires installed in a timely manner and expediting my appt. More

by Jace7576
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar and Roman
Nov 06, 2023 -

Don McGill Toyota responded

Thank you for taking the time to leave us a rating. Our #1 goal is 100% customer satisfaction for any service. We are always looking for ways to improve our Toyota dealership and would appreciate any feedback you would like to give.

November 02, 2023

Helpful and fair to help make buying something now verses waiting and then maybe it would cause more problems More

by Dianacooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar, john and roman
Nov 06, 2023 -

Don McGill Toyota responded

Thank you for this wonderful review and five-star rating. We are always here to bring you the best service possible and we're thankful for your business. We look forward to helping you again in the future!

November 01, 2023

Christian was very professional and polite and took care of all my needs in a timely manner More

by irenegalvan69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Garcia
Nov 03, 2023 -

Don McGill Toyota responded

Thank you for your positive review and five-star rating! We make it our top priority to treat our customers like family, so it is wonderful to hear that Christian went above and beyond for you. Please come back to see us again in the future!

November 01, 2023

Awesome service ! Really good taken care of. Sales rep was there every step of the way More

by J.salazar_20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos and Jorge
Nov 03, 2023 -

Don McGill Toyota responded

Thank you for this wonderful review and five-star rating. We are always here to bring you the best service possible and we're thankful for your business. We look forward to helping you again in the future!

October 29, 2023

Victor is a Great Sales guy that pulled in all the needed resources to give us a great deal. Manage Andrei was also very very helpful in making sure we satisfied with the deal. Overall very great team. More

by Dee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Envoro and Andrei
Oct 31, 2023 -

Don McGill Toyota responded

Dee, we appreciate your excellent review! It is our pleasure to provide the best car-buying experience possible, and we're glad to hear that your visit was no exception, thanks to Victor. We're always here for all of your vehicle needs!

October 28, 2023

Great dealership. People who care and are empowered to take care of the customer. I was particularly impressed with how many were working well past closing time. Cu More

by Chadley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louis Alarcon
Oct 31, 2023 -

Don McGill Toyota responded

Chadley, thank you for taking the time to leave us this wonderful review! We put our best foot forward each day to treat all of our customers like family, and we are glad your experience was no exception. Come back and see us again for all your vehicle needs!

October 24, 2023

Great service everytime I visit also got a great deal on my vehicle when I bought it. More

by hugomedrano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
Oct 31, 2023 -

Don McGill Toyota responded

We appreciate your wonderful rating and review! We strive to get our customers good deals while providing the best experience possible, so it is wonderful to hear that our team gave you such excellent service. Enjoy your new vehicle!

October 24, 2023

Ms.Courtney was very helpful and nice ..Ms.Courtney came to her desk and saw me standing there and immediately called me over... she got right to helping me out...I had just made it before the 4pm cut off a More

by tie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
Oct 24, 2023 -

Don McGill Toyota responded

Tie, thank you for this five-star review! We are thrilled to hear that you had a delightful, hassle-free experience provided by Courtney. Please let us know if there is anything else we can help you with!

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