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Don McGill Toyota

Houston, TX

4.9
1,409 Reviews

11800 Katy Freeway

Houston, TX

77079

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Showing 1,409 reviews

December 07, 2023

I highly recommend Don McGill Toyota and the Assistant Service Manager Steffany Campos for all your Toyota maintenance! The service is excellent, from arrival to departure! More

by phyllisepps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steffany Campos
Dec 08, 2023 -

Don McGill Toyota responded

Thank you for your business and this great recommendation! We are happy to hear that the service department gave you superior service. Come back and see us for any and all Toyota needs!

December 07, 2023

Service provided was great! Details were communicated in a very professional manner. Keep up the good work. More

by retired122015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Dec 08, 2023 -

Don McGill Toyota responded

Thank you so much for this thoughtful review! We appreciate customers like you who make our job so easy! Please come back and see us in the future!

December 04, 2023

Good people good device nice coffe everything amazing and recommended this dealer the job it was good More

by Mary tennen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Dec 08, 2023 -

Don McGill Toyota responded

Thank you for allowing us to earn your business, Mary. We know you have a choice of dealerships and we appreciate that you chose us. We look forward to helping you again in the future.

December 03, 2023

excellent service timeing was as promissed very professional suggested opciones for future repairs very curiously More

by rbaay4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Dec 08, 2023 -

Don McGill Toyota responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all of your vehicle needs!

December 02, 2023

The service at this location beginning with making the appointment throughout the entire process to completion was awesome/excellent, I would recommend your location to all my contacts. Keep up the Grrrre More

by Robin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Dec 08, 2023 -

Don McGill Toyota responded

Robin, thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us at Don McGill Toyota in the future!

December 01, 2023

I am happy with the service and the quality of service provided. The staff were very helpful and friendly. More

by talco737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Dec 08, 2023 -

Don McGill Toyota responded

Thank you for your excellent review and for choosing us to service your vehicle. We are always happy to provide you with prompt and superior service!

December 01, 2023

Had a 2 pm appointment and was in and out in less than an hour for my 115,000 (5,000) mile service. More

by Bcar2611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unk
Dec 08, 2023 -

Don McGill Toyota responded

Thank you for this wonderful review and five-star rating. We are always here to bring you the best service possible and we're thankful for your business. We look forward to helping you again in the future!

November 30, 2023

Robert Harrison truly put the express in express service. He kept me updated frequently on the status of my routine vehicle servicing . But he also slowed down when needed to to explain the different packag More

by Clarissa chan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Harrison
Dec 08, 2023 -

Don McGill Toyota responded

Clarissa, thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Don McGill Toyota is happy to hear that Robert was able to give you the customer service we want everyone to experience. We look forward to seeing you again.

November 30, 2023

Easy to make apt and they always stay within the time frame! Friendly!! And polite! More

by lddaniels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
Dec 08, 2023 -

Don McGill Toyota responded

We appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

November 29, 2023

I liked your service, your assessor (Mr. Roman Guerrero) helped us really well during the process, and guide us to choose the best service for our Sienna. More

by jorgearuizg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roman Guerrero
Nov 29, 2023 -

Don McGill Toyota responded

Thank you for allowing us to earn your business. We know you have a choice of dealerships and we appreciate that you chose us. We look forward to helping you again in the future.

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