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Don McGill Toyota

Houston, TX

4.9
1,455 Reviews

11800 Katy Freeway

Houston, TX

77079

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Showing 1,455 reviews

March 03, 2024

Erik and Christian always take good care of me when I go in for my car service. They are good on what they do. More

by Tina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik and Christian
Mar 05, 2024 -

Don McGill Toyota responded

Thank you for this great review and 5-star rating Tina!

March 02, 2024

I didn’t have an appointment but was greeted and told they would get me right in. I was in and out within 3 hours! Nearly got to finish my book I brought! More

by VCKVLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karla Pacheco
Mar 05, 2024 -

Don McGill Toyota responded

Thank you for your 5-star rating! We appreciate it.

February 29, 2024

I pulled up on a Saturday and they were busy. ..not even 3 minutes someone was already helping me! Went inside to speak to service tech. Didn't take long at all! Stayed in touch with me and my car More

by Monica.gonzalez
Recommend Dealer
Yes
Employees Worked With
Service asst manager..and service manager..sorry don't have their names
Feb 29, 2024 -

Don McGill Toyota responded

Monica, thank you for your 5 star rating! We are happy to hear that someone was able to help you so quickly and that you had a good experience with us.

February 28, 2024

Excellent service. Eric was very helpful in ensuring that the problem to my car was found and fixed. This is after another mechanic shop could not figure out what was w More

by nchiege
Recommend Dealer
Yes
Employees Worked With
Eric
Feb 28, 2024 -

Don McGill Toyota responded

Thanks so much for your review and the 5-star rating!

February 28, 2024

Nice price as first time buyer I was charged 6% interest rate, come and enjoy your new vehicle but please make sure to know all the details. You can decline some services from the dealership but they won’t More

by abdul habibi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Waleed
Feb 28, 2024 -

Don McGill Toyota responded

We appreciate your feedback Abdul and you taking the time to leave us a review! Thank you for the 5-star rating.

February 28, 2024

Very well done job, and friendly staff and services . I will definitely buy my next Toyota from Don McGill dealership. More

by talco737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Migale Vergas
Feb 29, 2024 -

Don McGill Toyota responded

Thanks so much for this great review and 5-star rating!

February 28, 2024

Service department absolutely outstanding! Robert Harrison customer service is the best!! Will definitely go back More

by Lupita.bb.flores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Harrison
Feb 28, 2024 -

Don McGill Toyota responded

Thank you for this great review and 5-star rating Lupita!

February 27, 2024

above and beyond gave viable recommendations listened to my concerns was courteous, patient & friendly good guy More

by tinajero_christian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roman Guerrero
Feb 28, 2024 -

Don McGill Toyota responded

Thanks for this great review and your 5-star rating! We appreciate it.

February 27, 2024

Bought a car from out of state. We closed the deal in late December. It is now the end of February and they have yet to register the vehicle. I can't drive the car because the tempo More

by Hondo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Victor
Feb 27, 2024 -

Don McGill Toyota responded

Hondo, we do apologize as we dropped the ball here. However, we have been in contact and are working diligently to correct the situation.

February 27, 2024

Excelente atención y servicio rápido facilitaron la transportación devuelta sin ningún costo extra llamaron y mandaron mensajes constantemente para informar More

by mp1928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Feb 27, 2024 -

Don McGill Toyota responded

¡Gracias por su calificacion! ¡Nos contenta escuchar que su experiencia en Don McGill Toyota fue positiva!

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