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Don McGill Toyota

Houston, TX

4.9
1,455 Reviews

11800 Katy Freeway

Houston, TX

77079

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Showing 1,455 reviews

March 15, 2024

Everyone is very nice & helpful! ! My vehicle always gets taken care of nicely as always :) More

by Jenn S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Harrison
Mar 21, 2024 -

Don McGill Toyota responded

Thank you for this great review and rating Jenn!

March 15, 2024

I would rate it 0 if I could. Salespeople standing outside like vultures. They won’t let you park and will wait next to your door as soon as you do park. Some of the force you to More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
N/A
Mar 21, 2024 -

Don McGill Toyota responded

Thank you for leaving us a review Mike. We will use your review to help train our salespeople.

March 13, 2024

Very satisfied with the entire service. Waiting time was wonderful. Everyone was very helpful and friendly. More

by selenasamuel46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I was very happy with his performance.
Mar 21, 2024 -

Don McGill Toyota responded

Thank you so much for this great 5-star rating!

March 11, 2024

Great job! The waiting was not that long. The people treat me friendly. The advisor was very respectful and helpful. The cashier was friendly. More

by huitalex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Alejandro Vargas S
Mar 13, 2024 -

Don McGill Toyota responded

Thank you for this great recommendation and 5-star rating!

March 11, 2024

Excellent service advisers with exemplary communications as well as people skills. The initial encounter to the exit was a satisfactory experience. Definitely, a cut above any former service organizati More

by Mary.armstrong725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert L,, service assistant, a Tire Specialist & assistant outside (10*+}
Mar 13, 2024 -

Don McGill Toyota responded

Thank you for taking the time to leave us a review and this 5-star rating, Mary! We appreciate you taking the time.

March 09, 2024

Customer Service is excellent. Schedule was flexible and convenient. Regular maintenance service was timely without significant wait time. Waiting area was comfortable and had plen More

by ksoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Redding
Mar 13, 2024 -

Don McGill Toyota responded

Thank you for this great recommendation and 5-star rating!

March 07, 2024

It’s super clean, great service, and the people who are working here are amazing. 👍🏽👍🏽 More

by AJ
Recommend Dealer
Yes
Employees Worked With
Robert
Mar 07, 2024 -

Don McGill Toyota responded

AJ, thank you for your review! We are glad to hear your experience at Don McGill Toyota was a positive one.

March 06, 2024

When we initially walked into the Don Mcgill dealership, you’d think it was a carnivall, alot of people, both customers and salespeople talking, the place was abuzz with excitement. Everyone was courteous a More

by Rbalboa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emanuel Morales
Mar 07, 2024 -

Don McGill Toyota responded

Thank you for taking the time to leave us some feedback and thank you for the 5-star rating!

March 06, 2024

Me sentí muy bien atendida ,son un equipo muy competente y profesionales ,me brincaron todas las informaciones que necesitaba ,salí súper complacida con la compra de mi auto More

by Niurka Ruiz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elian ,José,,Josue y Grecia
Mar 07, 2024 -

Don McGill Toyota responded

¡Gracias por su calificacion Niurka! ¡Nos contenta escuchar que su experiencia en Don McGill Toyota fue positiva!

March 05, 2024

Crystal M. provided exceptional customer service. I arrived late for my 1 pm appointment so had to wait in line like the others, which is fair, and actually it More

by Leighton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Marcia
Mar 05, 2024 -

Don McGill Toyota responded

Thank you for this great review and 5-star rating Leighton! We appreciate you taking the time to leave us this valuable feedback.

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