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Don McGill Toyota

Houston, TX

4.9
1,412 Reviews

11800 Katy Freeway

Houston, TX

77079

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Showing 1,412 reviews

December 27, 2024

I was a walk in for a state inspection and emissions test. I was told it would be an hour and a half to two hours. It took an hour and a half. The charge was just $25 and change. I am very happy. More

by cliff_pinsent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Marcia
Dec 30, 2024 -

Don McGill Toyota responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our dealership. Don McGill Toyota is happy to hear that our team was able to give you the customer service we want everyone to experience.

December 26, 2024

My service manager Gerardo was a pleasure to deal with. Even though they were super busy he was able to get me in with no appointment. Just be patient as this is a big store. More

by jworthy1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerardo
Dec 30, 2024 -

Don McGill Toyota responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our dealership. Don McGill Toyota is happy to hear that our team was able to give you the customer service we want everyone to experience.

December 13, 2024

Service was great. I was treated with respect and understanding. All of my requests honored. More

by dclark9139
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Dec 17, 2024 -

Don McGill Toyota responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our dealership. Don McGill Toyota is happy to hear that our team was able to give you the customer service we want everyone to experience.

December 13, 2024

The service department is excellent. Christian listens to his customers, updates on issues in a timely manner and always works with the customer to make them feel they are a priority. K More

by Sscruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Dec 17, 2024 -

Don McGill Toyota responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our dealership. Don McGill Toyota is happy to hear that our team was able to give you the customer service we want everyone to experience.

December 12, 2024

Always pleased with the services, the employees are friendly and pleasant to do business with. More

by tibo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Dec 17, 2024 -

Don McGill Toyota responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our dealership. Don McGill Toyota is happy to hear that our team was able to give you the customer service we want everyone to experience.

December 12, 2024

I came in on December 10, 2024 for service. The entire experience was very positive, from check-in through check-out. The waiting time and the cost were very acceptable. The atmosphere is comfo More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Joj
Dec 17, 2024 -

Don McGill Toyota responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our dealership. Don McGill Toyota is happy to hear that our team was able to give you the customer service we want everyone to experience.

December 09, 2024

Fast and people are super friendly. I take all my Toyotas here. Highly recommend to everyone. More

by dan tran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenefer
Dec 17, 2024 -

Don McGill Toyota responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our dealership. Don McGill Toyota is happy to hear that our team was able to give you the customer service we want everyone to experience.

December 07, 2024

They listened. they took the time to give me a clear explanations of the problem More

by Rosa Sobhani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo. And crystal
Dec 17, 2024 -

Don McGill Toyota responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our dealership. Don McGill Toyota is happy to hear that our team was able to give you the customer service we want everyone to experience.

December 06, 2024

This dealership has been my preferred dealership for over 20 years. They have provided great service and automobiles. Thank you. More

by blewis3109918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Delgado
Dec 17, 2024 -

Don McGill Toyota responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our dealership. Don McGill Toyota is happy to hear that our team was able to give you the customer service we want everyone to experience.

December 05, 2024

Smooth check-in process for a tire with a leak. Reasonable wait time when I went there on a workday morning. The issue was resolved to my satisfaction. Generally pleasant service and a good expe More

by TCC2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Dec 06, 2024 -

Don McGill Toyota responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our dealership. Don McGill Toyota is happy to hear that our team was able to give you the customer service we want everyone to experience.