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Don McGill Toyota

Houston, TX

4.9
1,409 Reviews

11800 Katy Freeway

Houston, TX

77079

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Showing 1,409 reviews

March 30, 2024

The Associates are very friendly and seems very knowledgeable and professional, especially my associate, Steffany Campos, who also seems very trustworthy and caring - which is very important to us More

by djmaej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephany Campos
Apr 02, 2024 -

Don McGill Toyota responded

Thank you for the 5-star review and for taking the time to give us this feedback!

March 28, 2024

Service advisors are friendly, professional and courteous with customers. Maintenance workshop technicians are detailed and knowledgeable in their work. More

by Precious Nwaneshiudu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
S. Compos
Apr 02, 2024 -

Don McGill Toyota responded

Thank you for this great 5-star review!

March 22, 2024

Don Mcgill Toyota, the service was great I would give you 100% of excellent today due to the just excellent and great service that I had today. It was quick everything went very well. I got in there early th More

by Mrs.Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Harrison
Mar 22, 2024 -

Don McGill Toyota responded

Thank you for this great review and taking the time to leave us a 5-star rating Mrs. Anderson! We appreciate it.

March 15, 2024

I would rate it 0 if I could. Salespeople standing outside like vultures. They won’t let you park and will wait next to your door as soon as you do park. Some of the force you to More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
N/A
Mar 21, 2024 -

Don McGill Toyota responded

Thank you for leaving us a review Mike. We will use your review to help train our salespeople.

March 15, 2024

Service advisor was great, informed me of what my car needed and did not pressure me into getting them done at your dealership. More

by tuong714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Delgado
Mar 21, 2024 -

Don McGill Toyota responded

Thank you for this great 5-star rating and feedback!

March 15, 2024

Everyone is very nice & helpful! ! My vehicle always gets taken care of nicely as always :) More

by Jenn S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Harrison
Mar 21, 2024 -

Don McGill Toyota responded

Thank you for this great review and rating Jenn!

March 13, 2024

Very satisfied with the entire service. Waiting time was wonderful. Everyone was very helpful and friendly. More

by selenasamuel46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I was very happy with his performance.
Mar 21, 2024 -

Don McGill Toyota responded

Thank you so much for this great 5-star rating!

March 11, 2024

Great job! The waiting was not that long. The people treat me friendly. The advisor was very respectful and helpful. The cashier was friendly. More

by huitalex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Alejandro Vargas S
Mar 13, 2024 -

Don McGill Toyota responded

Thank you for this great recommendation and 5-star rating!

March 11, 2024

Excellent service advisers with exemplary communications as well as people skills. The initial encounter to the exit was a satisfactory experience. Definitely, a cut above any former service organizati More

by Mary.armstrong725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert L,, service assistant, a Tire Specialist & assistant outside (10*+}
Mar 13, 2024 -

Don McGill Toyota responded

Thank you for taking the time to leave us a review and this 5-star rating, Mary! We appreciate you taking the time.

March 09, 2024

Customer Service is excellent. Schedule was flexible and convenient. Regular maintenance service was timely without significant wait time. Waiting area was comfortable and had plen More

by ksoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Redding
Mar 13, 2024 -

Don McGill Toyota responded

Thank you for this great recommendation and 5-star rating!

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