Don McGill Toyota

It is very sad that a appraisal manager would risk loosing a possible long time customer by offering a very low-ball value for a 6 month old vehicle that was bought in their own dealership. Certain ci loosing a possible long time customer by offering a very low-ball value for a 6 month old vehicle that was bought in their own dealership. Certain circumstances arises where an individual might need to sell their car. He doesn't need to assume whether a person is desperate or not. Offering an amount half the price of the new vehicle is an insult to the customer and the toyota brand. No one would even want to negotiate with someone like that. I will not recommend selling or buying a vehicle here at all. This happened Jan 29, 2010 so you will know which manager was assigned there. I hope Don Mcgill (at I-10 kirkwood) takes action on this. You need to be careful in treating all your customers because that is why you are still in business. Another note I am just the friend of the person they did this to. I own a toyota and was thinking of trading it in and buying a new toyota again. So He just lost two loyal customers. I'm going to spread the word. If this review either convinces someone not to buy from you or makes you treat each customer fairly I'll be happy. More

This salesman named Gene was a complete jerk. I was there to buy a new car but he was not interested spending time with me and showing me the car. He practically left me alone with the car keys and went insi to buy a new car but he was not interested spending time with me and showing me the car. He practically left me alone with the car keys and went inside. He did not tell me the sale price at all and kept on insisting that he will tell me the price once I sign on a papaer saying that I buy the car NOW with the price $xxxxx (left blank). I guess this dealership is on dope and dreaming that people are forced to buy car from them and they can do whatever they feel like doing. Very rude and unprofessional. AVOID THIS DEALERSHIP...THEY DO NOT DESERVE YOUR BUSINESS. More

This salesman named Gene was a complete jerk. I was there to buy a new car but he was not interested spending time with me and showing me the car. He practically left me alone with the car keys and went insi to buy a new car but he was not interested spending time with me and showing me the car. He practically left me alone with the car keys and went inside. He did not tell me the sale price at all and kept on insisting that he will tell me the price once I sign on a papaer saying that I buy the car NOW with the price $xxxxx (left blank). I guess this dealership is on dope and dreaming that people are forced to buy car from them and they can do whatever they feel like doing. Very rude and unprofessional. AVOID THIS DEALERSHIP...THEY DO NOT DESERVE YOUR BUSINESS. More

this is just the worst dealer....you can even check with better business bureau at www.bbbhou.org that they are not accredited due to their numerous complaints...they will rip you off left, right, front and better business bureau at www.bbbhou.org that they are not accredited due to their numerous complaints...they will rip you off left, right, front and back.....they are all try to get the most of your money from the salesman up to the head.....you have been warned.... More

I took my new (500 mi) Prius in because it was pulling right. I asked to sit in the car when they adjusted the alignment; they never called me to do so. I happened to see that the car was being adjusted right. I asked to sit in the car when they adjusted the alignment; they never called me to do so. I happened to see that the car was being adjusted (almost finished) and all 6 adjustments were in the green. I asked to sit in the car (I weigh 220), and all 5 adjustments turned red. The mechanic adjusted 3 back into the green, left one in the yellow and 2 in the red and removed the mirrors from the wheels without saying a word to me. Talking with the service manager and Gerry McGill produced no satisfactory result. I used to build and race cars; I know a lot about what makes a car drive properly, but I was not listened to. Their attitude is: close enough for government work; too bad. More

The collision dept promsied to order parts for the under waranty and they kept on laging until the 1year expired and now they said the warranty expired. Not willing to call back or warranty their product! waranty and they kept on laging until the 1year expired and now they said the warranty expired. Not willing to call back or warranty their product! More

I was pre-approved for a loan with BOTH Don McGill dealerships and I wanted a YARIS. They left me sitting alone for an hour just to find out they didn't have one and then they had the NERVE to try and dealerships and I wanted a YARIS. They left me sitting alone for an hour just to find out they didn't have one and then they had the NERVE to try and sell me a Corolla! I was absolutely LIVID! They did nothing for me and left me hanging! I went to the other one and the fleet manager was a complete jerk, they had only ONE Yaris and he tried to get me to get it THAT NIGHT but he wanted me to trade in my fiance's car AND the car I currently had and I absolutely refused. Don't go here unless you LOOK rich because if you don't LOOK it, they don't want you. More

I do not recommend this dealership to anyone looking for a Toyota. I pretty much gave mr Garza the easiest sale imaginable las month. The Yaris I was looking for was not on the lot so I decided to order e a Toyota. I pretty much gave mr Garza the easiest sale imaginable las month. The Yaris I was looking for was not on the lot so I decided to order exactly what I wanted. We ordered and agreed on a price all in about an hour, with a $200 deposit. After a couple days mr Garza finally called to tell me that the car he ordered for me was coming in with an "extra" package. Well, I sensed immediatly that he was playing games and I asked for my deposit back. The dealership told me it would take 10 days to receive the check. It was 19 days later when I spoke to a manager there and found out they never sent it. It seems Mr. Garza wants to continue to play games. To sum it all up, I would not ever choose Don Mcgill again, and especially not Mr. Garza.. JA More