Don McGill Toyota
Houston, TX
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This is my 4th car I’ve bought from Don McGill Toyota and I need to say that I'm satisfied with the professional treat and service I received from Toyota. Specially, the attention, friendly advise and help f I need to say that I'm satisfied with the professional treat and service I received from Toyota. Specially, the attention, friendly advise and help from Mr Juri Fisher. More
This is my 4th new Toyota car in a row and I need to say that I'm so happy and satisfied with the professional treat and service I received from Toyota. Specially, the attention, friendly advise and help fr that I'm so happy and satisfied with the professional treat and service I received from Toyota. Specially, the attention, friendly advise and help from Mr Leo Martinez. Buying a car might be intimidated for some of us but in my 4 times I felt Mr Martinez was very outstanding, concise and precise at not making me feel pressured throughout the decision and buying process. I'd like to thank Don McGill Toyota dealership for making once again my experience a smooth transition in to my new car! I deserved as a loyal customer the best from Toyota and received it. Also, I want to thank the attention of Mrs Tatiana and Lupe for their great personal service and the way she explained to me the financing, warranty, etc. In summary, I had a great experience at Don McGill and will definitely recommend them to my friends or anybody who wnts to buy a Toyota car. More
I went to Don McGill after seeing that they had fairly priced cars on their website. Since it was so close to home my dad and I stopped by after getting off of work at about 5:30 on a week night. No one w priced cars on their website. Since it was so close to home my dad and I stopped by after getting off of work at about 5:30 on a week night. No one was out on the lot greeting customers and it was unclear where to park, we went inside and were taken back to speak with a used car saleswoman. I told her the cars that I wanted to test drive and she told me that I shouldn't test drive a Fusion because Toyota was better... and that was that. I was not given the option to drive a fusion or an altima, only a camry. She said she would go get the keys and meet us outside. Luckily it was a beautiful evening because we waited outside for a good 30+ minutes waiting for her to find the car. Not only was this a huge waste of time but the car they put me in was not the Certified Pre-Owned Camry with 30,000 miles like she'd said, it wasn't CPO and it had 47,000+ miles on it. She also randomly stuck a different salesman in the car with me instead of riding with me herself. It drove great, but after I pulled back in they immediately swept us inside to give me a quote on the trade in that I purposely hadn't brought in because I knew I wouldn't buy that evening but hopefully the next day if I liked what I saw. They gave me a high quote sight unseen for the trade in and brought the numbers out for the price of the car I'd driven. They had started a 2009 Camry with 47,000+ miles at $23,000!!!!! Then they "knocked it down to fit in my budget" to 21,000, and took out 2500 for a trade in they hadn't seen yet so it came out to 17,5000 without any warranty or anything. I said I'd sleep on it, so they brought the used car manager over to try to coerce me into taking it home. I understand that this is part of the overall car dealership experience but I had to repeat myself about 8 times before they finally let me walk out of there. I did not return, no dealership that wouldn't let me say what types of car I wanted to test drive deserves anyone's business. I also didn't appreciate how they pulled the switch on the car I thought I was driving and the one they actually put me in. They also never even called me to follow up to see if I was interested in the car until almost a week later. I think they need to get their stuff together! I went to a different dealership later in the week and found a newer car with less mileage for over $1500 less, not to mention the people were much friendlier, much more time efficient and didn't have the "greasy salesmen" persona. If you're looking for a friendly car dealership atmosphere and want to go here because its convenient, do yourself a favor and drive a little further out of town to get a better deal! More
The 3 men mentioned had to deal wih The Family from xxxx. Us, the crazy Quackenbushes. After a week we are now driving our 2011 Sienne XLE Nav. My husband says it is like touching heaven. We traded in my pr Us, the crazy Quackenbushes. After a week we are now driving our 2011 Sienne XLE Nav. My husband says it is like touching heaven. We traded in my precious 2000 Camry and our daughter's Honda Civic. And I require handicapped plates. There was much family squabbling and these fine gentlemen guided us through it all. We expected the best from Toyota and received it. More
They were a "prefered" auto body shop through my insurance company, and they shouldn' be. My car was hit in the rear passenger door. My car was returned to me with AT LEAST 4 more damages through my insurance company, and they shouldn' be. My car was hit in the rear passenger door. My car was returned to me with AT LEAST 4 more damages, my interior was tarnished, deep paint knick on the other side of the car, my bumper was marked, those are just a few of the many problems I had here. When I pointed out the damages to the shop they fought me about it. I have pictures for my proof, they don't. When I tried to talk to Mike he literally turned the other way and walked away from me. I am now taking my car elsewhere to finish repairs. I will never set foot in that vicinity again. More
After reading some of the reviews on this site, I felt the need to rate this dealership for the outstanding service and knowledge of the sales people I bought my new 4Runner from. Buying a new car is ALWA the need to rate this dealership for the outstanding service and knowledge of the sales people I bought my new 4Runner from. Buying a new car is ALWAYS stressful for me, so of course I went in very guarded. Steve was very good at not making me feel pressured throughout this process. I'd like to thank this dealership for making this experience a smooth transition in to my new car! More
Martin was a genuinely nice guy and not your usual pushy salesman. He gave us great personal service and really made our experience with Don McGill Toyota a great one. Mike went the extra mile to make t salesman. He gave us great personal service and really made our experience with Don McGill Toyota a great one. Mike went the extra mile to make the deal happen by doing everything he could to get us where we wanted to be on our payment. He told us "making the customer happy is top priority" and backed it up. Donnie was a pleasure to work with and explained the financing, warranty, etc. in a simple manner. We were in and out quickly. We had a great experience at Don McGill and will definitely recommend them to friends and family. More
Luckily I came home and looked at this page. I went into to the Kirkwood location today to look at a car. I am a serious buyer. I was not told the price of the car, the value of my trade in or my interest to the Kirkwood location today to look at a car. I am a serious buyer. I was not told the price of the car, the value of my trade in or my interest rate. These questions were not answered at all, They just came in with the contract for me to sign and efforts to get me to drive the car home today. Plus they only showed me one car. I did not sign anything or leave with the car and i planned to go back in the morning with my husband. Well tonight i was gonna see if i could get a new car for the price or close to the total they tried to sell the used one for and lo and behold i see the car on here and the asking price is 5 thousand less that that total he gave me which means i was gonna get screwed on the purchase and the trade in. I know they need to make their money and I respect that, but that is ridiculous. I don;t feel like I can trust them. Guess I might keep my old car a little longer. More
Dealership serviced my car in the time as promised and completed the service very professionally. They threw in carwash free! Thumbs up Don McGill Toyota! completed the service very professionally. They threw in carwash free! Thumbs up Don McGill Toyota! More
I would really like to thank Ms. Emmie Weil at Don Mcgill Toyota for her assistance with my problems with my Camry. Several month's ago I gave this dealership a bad rating, but Ms. Weil contacted me and assi Toyota for her assistance with my problems with my Camry. Several month's ago I gave this dealership a bad rating, but Ms. Weil contacted me and assisted me through out the entire step in ordering parts and having the service guys to get me in and out as quickly as possible. Thank you again Ms. Weil for your professional and friendly assistance. Sincerely Javier Medina More