Don McGill Toyota
Houston, TX
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Ok, I hate everything about dealerships... I had been researching Tacomas (08-11) for almost 2 months and found about 10 all over Houston that fit my needs. I walked into Don McGill expecting the worst ( researching Tacomas (08-11) for almost 2 months and found about 10 all over Houston that fit my needs. I walked into Don McGill expecting the worst (I read this site and many others before talking with anyone in person) BUT the whole process went MUCH SMOOTHER than expected. Syed Jafri is very layed back and wasn't 'in-my-face' with BS. I did tons of research and came in with a spreadsheet of all the trucks I was interested in. I showed him the Stock Numbers, he looked up all 4 that they had, 1 was sold already which left me with 3 to test drive and check out. He didn't mind at all that I wanted to check them all out. He actually told me he likes when ppl do their own research (which is why I'm recommending him, since I'm one of those ppl who don't trust anyone or anything). I test drove 2 trucks on a Monday night, he was VERY PROMPT when it came to getting the keys to test drive (the 2 I drove were also being looked at by other customers the SAME night, he grabbed the keys right off the desks of the other salesmen lol). I knew I would buy the 2nd truck I drove (2009 TRD Off Road, Prerunner, SR5, V6, Legit Price). It had the best price (that I found) in Houston, so I jumped on it. I told him before I signed anything I wanted to bring it to my mechanic (HIGHLY Recommend to ALL reading this) and he was cool with it. So I brought it to Auto Check first thing Tue morning, they said it was legit, printed up a diagnosis checklist, and then I met Jafri to finish the paperwork. Mike Lopez finalized everything (and bought me a bag of lays chips cuz I was starving). If you do your own research and hate dealerships, go talk to Syed Jafri at Don McGill. Their Service Dept is another story though.... More
Daniel Hodge hooked us up with a FAT Toyota Tocoma and it is SO AWESOME! Daniel Hodge made our truck-buying experience pretty amazing because he is such a rad guy, but the FREE coffee at Don McGill Toyota ma is SO AWESOME! Daniel Hodge made our truck-buying experience pretty amazing because he is such a rad guy, but the FREE coffee at Don McGill Toyota made the experience even sweeter! I might start going just for the free caffienation. Anyway, super-happy with this sweet pick-up and if you are going to Don McGill, ask for Daniel Hodge, because he is your man!!!!!! More
I recently purchased a vehicle at Don McGill Toyota for myself and also for a sister of mine who traveled from Corpus Christi. Mr. Westbrook has been the only salesman I have ever used and I will continue myself and also for a sister of mine who traveled from Corpus Christi. Mr. Westbrook has been the only salesman I have ever used and I will continue to refer him to many more friends and family of mine. He had everything ready for us in a very timely manner, also the best customer service I have ever recieved. Made it very easy for us to purchase the vehicles we wanted and everything we requested. He also took the time to show many other options that other salesman wouldn't. Id highly recommend him to anyone who is wanting to purchase a Toyota at Don McGill. HE IS THE BEST!!! More
Stop by and explained to the saleman that I only wanted to test drive the car today and will not be buying the car. Since then, he sat us down and would not tell us what he was doing except walking around to test drive the car today and will not be buying the car. Since then, he sat us down and would not tell us what he was doing except walking around in the dealer and made us wait. After he finally pulled up the car that I wanted to test drive, he barely say anything during the test drive. At the end of the test drive, he offered me us a discount and asked me if I would buy the car today. I say "No" and we got out of the car and he slamed the door and drove away. I will make sure I pass this experience to all my friends regarding to the unacceptable customer service. More
I buy my new cars from Don McGil Toyota/Houston. My fleet manager is Ken Westbrook. He is affiliated with my credit union and I only deal with him. His service before and after the sale is excellent. Ken manager is Ken Westbrook. He is affiliated with my credit union and I only deal with him. His service before and after the sale is excellent. Ken will keep me coming back in the future. More
Timothy Fogarty was a great salesman. He made an internet price offer on a Corolla and stuck with the price and car as described. The experience at the dealership was friendly, professional and informative price offer on a Corolla and stuck with the price and car as described. The experience at the dealership was friendly, professional and informative. Every aspect of the car was reviewed and the overall experience was excellent. I would recommend the dealership and look forward to another purchase at this location. More
Hi, I was OK with the used car I bought from these guys. Hi, I was OK with the used car I bought from these guys. But after returning home and actually going through paper work I realized they have made Hi, I was OK with the used car I bought from these guys. But after returning home and actually going through paper work I realized they have made a fool out of me. I was told because I am buying a pre-certified car I would be given towing,key replacement etc free for 1 year. Imagine my shock when i saw that they had me sign some blue shield protection for 199$ for all these service . I was never ever disclosed this fact while purchasing the car. I know it was my bad , I should have read the docs clearly before signing. One more bad experience is they gave me just 1 set of keys and after the purchase I was told I need to pay if I want an duplicate set of keys. More
My husband and I went in just to look. I've had my car since I was 16 and it was just time for an upgrade. We went to other dealerships before visiting Don McGill. We were immediately greeted by Berwyn. I since I was 16 and it was just time for an upgrade. We went to other dealerships before visiting Don McGill. We were immediately greeted by Berwyn. Instead of getting my hopes up and looking at cars that weren't in our price range, Berwyn ran my credit and then he showed me the cars that were within my price range. I am so glad that he did that! He saved us a lot of time and disappointment by doing this first. He then brought the cars around and let me drive both. I fell in love with one, but decided to get a different one because of price/mileage/year comparison. He had the paperwork typed up when my dad (car guru) showed up and just pointed out a few, small details that we may not like about the one I chose. We decided to go with the initial one I wanted. Berwyn had no problem re-typing up our paperwork. We aren't serious people and Berwyn joked with us and wasn't too serious, all while being very, very professional. My credit isn't the best, but they were able to het me approved and I drove out in my new car, a Honda Pilot!!!:) I highly recommend Don McGill. When you walk in, make sure you ask for Berwyn... You won't be disappointed!! More
We bought a used Toyota Corolla for our daughter-in-law and Leo Martinez was our Salesman. He did an awesome job. We did not feel pressured and he was very professional. The customer service was outstandin and Leo Martinez was our Salesman. He did an awesome job. We did not feel pressured and he was very professional. The customer service was outstanding, he went above and beyond to make us happy. After we bought the car we had a few questions and the communication with him was excellent. We will definitely come back to Leo Martinez to buy another Toyota. More
It was a wonderful experience. In and out quickly, was not pressured, recieved a fair price for a 4 Runner. Donald G was very professional and Chris in finance was fast and knowledgeable. not pressured, recieved a fair price for a 4 Runner. Donald G was very professional and Chris in finance was fast and knowledgeable. More