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Don McGill Toyota

Houston, TX

4.9
1,409 Reviews

11800 Katy Freeway

Houston, TX

77079

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Showing 1,409 reviews

June 20, 2024

Great services ! I was very happy about their service . That’s the reason I always choose this location for my car ‘s service. Thanks for taking good care of customer More

by Loan Le
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms. Courtney Rose, technician Kenny Daniel Herrera
Jun 20, 2024 -

Don McGill Toyota responded

Loan, thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

June 18, 2024

Excellent customer service and the Sale Man Mr Rafael help. Thanks for your time and help More

by lpghouston
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Chirinos
Jun 18, 2024 -

Don McGill Toyota responded

Thank you for your business and this great recommendation! We are happy to hear that the team gave you superior service.

June 18, 2024

The best dealer ship in USA I highly recommend it,Adria Abreau sales person and Rommel finance department More

by lorenagarcia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Abreu and Rommel
Jun 19, 2024 -

Don McGill Toyota responded

Bert, thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations.

June 17, 2024

My advisor, Christian did an awesome job, from the time I arrived until my car was complete, Christian kept me updated and informed. I'm definitely going back to Christian next time! More

by Vbernal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Jun 18, 2024 -

Don McGill Toyota responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

June 14, 2024

Crystal did an exceptionally well job on her friendly attitude and more importantly keeping her promise to have me in and out within 2 hours. In addition her Mechanic Ariel went above and beyond and e More

by Zohair Merchant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal , Ariel
Jun 17, 2024 -

Don McGill Toyota responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

June 13, 2024

I want to thank Mr. Torres for his friendly service and assistance today morning for my 2017 Corolla. More

by talco737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. E Torres
Jun 13, 2024 -

Don McGill Toyota responded

Thank you for allowing us to earn your business. We know you have a choice of dealerships and we appreciate that you chose us.

June 12, 2024

Your assistant manager Karla and the other assistant manager that sits next to her are amazing professionals! So polite and helpful. Valuable employees! More

by ja20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karla Pacheco
Jun 13, 2024 -

Don McGill Toyota responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our dealership. Don McGill Toyota is happy to hear that our team was able to give you the customer service we want everyone to experience.

June 11, 2024

The people at the service department were very helpful, friendly, and professional from start to finish More

by anra827
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrystal
Jun 13, 2024 -

Don McGill Toyota responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

June 08, 2024

Always friendly and helpful customer service. The service professionals keep me in the loop about auto status. I appreciate that. Thanks! More

by sherylkhussey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Jun 11, 2024 -

Don McGill Toyota responded

Thank you for the 5-star rating, Sheryl! We appreciate your business!

June 07, 2024

The staff is very courteous, in particular my adviser, Jennifer. The work on my car was completed in reasonable time. More

by Lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Jun 07, 2024 -

Don McGill Toyota responded

Thank you for your business and this great recommendation! We are happy to hear that the team gave you superior service.

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