Don McGill Toyota

Absolutely wonderful!! With the help of my sales representative CINDY THOMAS I was able to drive home in my dream car the same day I came in without paying an arm or a leg. With the help of my sales representative CINDY THOMAS I was able to drive home in my dream car the same day I came in without paying an arm or a leg. She did everything in her power to get me the best deal and any additional help to cater to my needs. I wish I could get service like this with all my sales transactions. She even stayed past closing to make sure all was handled correctly!! More

Purchased a 2014 Toyota Tundra Adam Garrett and his associates made purchasing my first vehicle a breeze. From the test drive to signing on the dotted line, they made this potentia Adam Garrett and his associates made purchasing my first vehicle a breeze. From the test drive to signing on the dotted line, they made this potential ordeal a piece of cake. They got me into the truck I wanted for less than I expected to pay. It doesn't get any better than that. Thank you Adam & Don McGill Toyota of Houston! More

Good service. Got me what I needed and had me on my way. Didn't get me what I initially planned but based on my credit, still gave me a good used car and worked to get the payment as low as possible so I cou Didn't get me what I initially planned but based on my credit, still gave me a good used car and worked to get the payment as low as possible so I could drive away happy! More

Awesome Experience Cindy my car salesman was amazing, she was very patient, kind ,and knowledgeable. It had been a very long time since a had bought a car and honestly Cindy my car salesman was amazing, she was very patient, kind ,and knowledgeable. It had been a very long time since a had bought a car and honestly I was very nervous about the entire process. Cindy made me feel at ease about the process and even allowed me a few extra days to test drive the vehicle. I still come to dealership for maintenance, and she's still very helpful. I would recommend Don Mcgill Toyota in Houston to a best friend or family member!!!! More

The best service from a great dealership Don McGill Toyota Thank you Mike Mynatt for a overall great experience with having my car repaired, quick and right. Mike listened to my concerns and quickly took acti Thank you Mike Mynatt for a overall great experience with having my car repaired, quick and right. Mike listened to my concerns and quickly took action to address them and help me. I would recommend everyone I know to purchase or trade in a vehicle at Don McGill Toyota! More

At Don McGill "the price is the price." Walked out after being offered an 8.9% interest rate and being told several times, "the price is the price. " The salesman thought he could take advan Walked out after being offered an 8.9% interest rate and being told several times, "the price is the price. " The salesman thought he could take advantage of a couple in their twenties with an 827 credit score. I walked out and took my business to a competing Toyota dealer that gave me a better price on a better truck and even through in a free extended warranty. I just hope Don McGill keeps driving business to their competition. More

Darius is AMAZING!!! I purchased a preowned Scion and the previous owner carried a dog in it. The scent was impregnated deep in the car. I was told by my sales guy, Keith, I purchased a preowned Scion and the previous owner carried a dog in it. The scent was impregnated deep in the car. I was told by my sales guy, Keith, to just put a deodorizer in it. An ozone machine was supposedly used in it to get the smell out but upon pick up the car smelled the same. At this point Darius got involved and had us leave the car for another ozone treatment. I had purchased the car as a mother's day present and needed it to be right. My mother didn't think she could deal with the strong smell so I was ready to return the car to the dealership. Darius asked me to check it out before returning it. We went out to smell it and there was a faint scent. We pondered on taking it or leaving it for a while. Darius kept checking on us without pressure. We decided to keep the car. Before taking it, Darius noticed we were missing the back headrests and he ordered them for us. He emailed me to let me know they had arrived and I let him know the car's smell was not subsiding after using deodorizers He told me the detailing team would use a new machine to clean it up and that he would personally check on it every hour. The carpet was replaced. Darius went and bought a $50 pet cleaning liquid and applied it. The detail team was supposed to shampoo the seats and use the ozone machine again. The detail team failed to do a good job on it so when Darius went to check it, the smell was faintly there. He took it upon himself to personally shampoo the seats using his own steam cleaner. He went and bought his own steam cleaning liquid. Darius stayed at the dealership until 11pm that day shampooing the car. He even asked the dealership to replace all the mats in the car. He took it upon himself to make sure I had a lifetime positive experience. He believes in "customer happiness and fully satisfied." He went ABOVE AND BEYOND to make me happy. I can never repay him for all the work he did for me. I will recommend him to all my friends and family members looking for a car because he has changed my view on car salesmen. Oh I forgot to add that Darius didn't sale me the car for him to take on my problem. If anyone is looking for a great car experience, look Darius up...HE IS THE BEST IN MY EYES!! More

Ken Westbook is one of the best Ken Westbrook helped me find a car that fits my needs and budget and it has nice features too. I would buy from him again. He gave me space to think Ken Westbrook helped me find a car that fits my needs and budget and it has nice features too. I would buy from him again. He gave me space to think and make a decision that I am comfortable with. And I like the car. More

Always Special Just bought a car and as always, Ken has taken care of us. He has made us feel special time and time again. Never did we feel pressured in buying a ca Just bought a car and as always, Ken has taken care of us. He has made us feel special time and time again. Never did we feel pressured in buying a car. This is our 4th purchase from Ken and will continue to come back. More

Body Shop Repair Quality My car was parked when a drunk driver hit it. It is an 06 FourRunner. The driver never braked and pushed the car into a light pole. McGill received th My car was parked when a drunk driver hit it. It is an 06 FourRunner. The driver never braked and pushed the car into a light pole. McGill received the car and began repairs. They insisted it could be repaired. As soon as I drive off the lot after four weeks and $10K in repairs, I heard noises. I also found orange peel on all pieces they repainted. I returned the car and they owned the paint issue. They told me the back end noise was brakes and the front end was the guards when the wheel is turned. I argued the car was inspected two weeks prior to the accident and neither would have passed if their answer was correct. After months of arguing with both the dealer and Progressive (my insurance), I took my car to Helfman River Oaks. The brake noise? The exhaust falling off from the back end hit in the accident. The front end noise? A broken control arm on the right side of the car. I spoke to the dealership about these three major issues. Ricky said they fixed the paint so what's the problem. He offered to help me with a trade (I declined) and to help me out in my next accident. I said they would never receive insurance money from me and he said no, this would be free of charge, a bumper, door, whatever I needed. After speaking to Gulf States Toyota, I learned there no notes on my account after the car was picked up the first time. No notes on noises, re painting, nothing. Not sure how I'll get my free bumper with no notes. Stay away from this dealership. More