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Don McGill Toyota

Houston, TX

4.9
1,409 Reviews

11800 Katy Freeway

Houston, TX

77079

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Showing 1,409 reviews

May 24, 2018

GREAT AND FAST!!! They didn't waste any time and I got the car I came for... They didn't hassle me for more money down. My process was easy! More

by FLORAMHILL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bell
May 24, 2018 -

Don McGill Toyota responded

We are thrilled to hear our sales team made your car buying process easy! Enjoy your new ride and we look forward to seeing you again!

May 24, 2018

Unsure until I went to Don McGill Toyota I had looked at a number of options prior to going to Don McGill. They listened to me, Found what I asked for and when I came back after the test run More

by MIKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lissa and Tommy
May 24, 2018 -

Don McGill Toyota responded

Mike, thank you for this incredible review and Happy Birthday! We understand that the car buying process can be stressful and we are glad to hear that our sales team made the process easy. Congratulations on your new car! We look forward to assisting you with your future automotive needs.

May 24, 2018

Courteous all the way around. Will continue to work with this dealership for all my Toyota needs. If your looking for a new or used car talk to John handy. More

by Zipidy doo da
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John handy
May 25, 2018 -

Don McGill Toyota responded

Thank you for this great review and for your loyalty with Don McGill. We strive to always give excellent customer service and we are thrilled to hear you experienced nothing less. Thanks again and we look forward to assisting your future automotive needs.

May 23, 2018

Excellent support through the process of buying a car Nice and professional people take care of you during the process of buying a car. They recommend you the best option that fits your budget. More

by ALFARIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Matheu, Eddie MacDonald, Mike Jacksis and leandro
May 23, 2018 -

Don McGill Toyota responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all vehicle needs!

May 23, 2018

It was a great experiencce It was a great experience not only for the deal trading my previous car, but also with the deal about price of my new Limited 4Runner I know I bought More

by nigarcia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fredy Martin
May 23, 2018 -

Don McGill Toyota responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all vehicle needs!

May 23, 2018

New car buyer The experience was amazing, the salesperson by the name Waleed was an excellent salesperson as well as Larry Cutler in finance. Our deal was fast, More

by emeza1984
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Waleed and Larry Cutler in finance
May 23, 2018 -

Don McGill Toyota responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy Larry and Waleed were able to exceed your expectations. We look forward to seeing you again for any and all vehicle needs!

May 23, 2018

Great Leasing a new car. I am a repeat customer. The service was great. Both Leonardo and Victor were very helpful. I would recommend the dealership More

by KNAUF318
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonarado and Victor
May 23, 2018 -

Don McGill Toyota responded

Thank you for your repeat business - it means the world to us to see our customers come back. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations!

May 23, 2018

Worst car buying experience ever. My 20th purchase Dealership is customer hostile and arrogant. I paid cash. Asked multiple times for the paperwork to be completed before the day of pickup (i’ve do More

by jbroodo1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tommy - sales manager. No help at all. Arrogant and dismissive.
May 23, 2018 -

Don McGill Toyota responded

We are so sorry that you did not have the experience you were anticipating. We strive to give all of our customers the best experience possible, and apologize that you did not receive the same treatment. We would appreciate any more feedback you'd like to give so we may resolve whatever issues you encountered at our dealership. Please call our Tommy Parker, our Sales Manager, at 281-496-2000.

May 23, 2018

First time-buyer I had the best car buying experience at this dealership. My sales rep was Mike Flonnoy and he took his time helping me find the perfect make and model More

by Adev4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Flonnoy
May 24, 2018 -

Don McGill Toyota responded

Thank you for this great review! We are thrilled to hear that Mike made your buying process a breeze! Congratulations on your new vehicle and we look forward to having a lasting relationship with you.

May 22, 2018

It has been great! On last Friday morning I have no idea I would be driving a new car. I came to Don McGill to see options for a new SUV but just to know options and pri More

by nigarcia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fredy Martin
May 22, 2018 -

Don McGill Toyota responded

We appreciate you taking the time to leave us a good review! Thanks for coming in, and please come back and do business with us again in the future!

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