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Don McGill Toyota

Houston, TX

4.9
1,409 Reviews

11800 Katy Freeway

Houston, TX

77079

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Showing 1,409 reviews

May 29, 2018

Amazing 😉 It is incredible the treatment they have with the clients, they are very attentive and they solve any doubt. Satisfied and happy customers, thank you. More

by Maricel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neri
May 30, 2018 -

Don McGill Toyota responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all vehicle needs!

May 27, 2018

Great experience! Christian was great in finding exactly what I wanted, ran all over the dealership for us and with us looking at all the RAV4’s in stock! Overall great More

by JENNI_STLL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Bauer
May 29, 2018 -

Don McGill Toyota responded

Thanks for the awesome review! We really appreciate your feedback, and hope you come see us again!

May 27, 2018

Excellent customer service so for everyone who we talked to! My wife and I had made an appointment and we were there on time in Kenny had a another customer and went for a test drive at the same time he could ha More

by hinojosag36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Handy,Kenny, Martin I think was his name that interpret English to Spanish thanks again very much
May 29, 2018 -

Don McGill Toyota responded

Thanks for the awesome review! We really appreciate your feedback, and hope you come see us again!

May 27, 2018

5 stars Romario was wonderful to work with! He has a calming refreshing demeanor and I result trusted him to have my best interests at heart and that he was d More

by nette.king
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Romario
May 29, 2018 -

Don McGill Toyota responded

Thanks for the awesome review! We really appreciate your feedback, and hope you come see us again!

May 29, 2018 -

Don McGill Toyota responded

Thanks for the awesome review! Romario will be so happy to hear about your kind words. We really appreciate your feedback, and hope you come see us again!

May 27, 2018

I had a great experience with my purchase.and all my questions were answered. I like the that the people I dealt with were friendly and great customer service. More

by NICHOLASPANAMENO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moe in finance and Nerri Villatoro salesperson
May 29, 2018 -

Don McGill Toyota responded

Thanks for the awesome review! We really appreciate your feedback, and hope you come see us again!

May 27, 2018

Great Buying experience The new sales guy Peter was on point. Very patient and understanding. He made sure all my questions were addressed. The financial guy was also very kn More

by lozada1971
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter
May 29, 2018 -

Don McGill Toyota responded

Thanks for the awesome review! We really appreciate your feedback, and hope you come see us again!

May 26, 2018

Awesome I have purchased three vehicles from Don McGill and each experience have been pleasant. My service representative, Mark, recommended I use Lissa, as a More

by nanat4boys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hamman, Lissa Sundsberg
May 29, 2018 -

Don McGill Toyota responded

Thanks for the awesome review! We really appreciate your feedback, and hope you come see us again!

May 26, 2018

lots of waiting I love my new car the experience was marred by the lack of concern for the value of my time I waited over an hour to speak with finance initially. More

by ROBINKRPAN
Customer Service
Recommend Dealer
No
Employees Worked With
Dylan Krpan (excellent), Darrell (Finance)
May 29, 2018 -

Don McGill Toyota responded

We are sorry you did not have the best experience with us. Your feedback is certainly noted, but we are glad you love your new car!

May 25, 2018

Good experience Bought my lovely Corolla! Good price. The place seems to be very busy as I waited for a really long time for finance. A pleasent experience. More

by KXLING1019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay
May 29, 2018 -

Don McGill Toyota responded

Thanks for the awesome review! We really appreciate your feedback, and hope you come see us again!

May 25, 2018

Lack of Clarity They were not clear in their car business dealings with me. Changed agreement, discouraged outside financing, lowball on trade in. Salesman was good, More

by VEYLES57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joshua
May 29, 2018 -

Don McGill Toyota responded

We really appreciate your feedback, and are sorry we did not give you the awesome service we strive to give all of our customers. Thank you for your feedback.

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