Don McGill Toyota

Amazing Customer Service Kenneth Brown who had assisted us with the purchase of the vehicle was very professional, honest and trustworthy throughout the whole process. Our ove Kenneth Brown who had assisted us with the purchase of the vehicle was very professional, honest and trustworthy throughout the whole process. Our overall experience at the dealership was nothing short of amazing. More

Great customer service. We were in and out without any issues. I have purchased vehicles in the past and also had great service. I always recommend this dea customer service. We were in and out without any issues. I have purchased vehicles in the past and also had great service. I always recommend this dealership for anyone wanting to purchase a vehicle. More

Great Just good sales and service and promises kept .Easy in and out no unreasonable waiting. They got everything done without us being at the car lot all d Just good sales and service and promises kept .Easy in and out no unreasonable waiting. They got everything done without us being at the car lot all day . More

Very professionalism Upon my arrival at Don McGill toyota I was greeted by the Recessionist in very professional way. I asked for Lisa Sundberg and was warm for the first Upon my arrival at Don McGill toyota I was greeted by the Recessionist in very professional way. I asked for Lisa Sundberg and was warm for the first time meeting her. She offered me water and showed me around and asked what kind of car am looking for? She smile the whole time I spent at the dealership. Made me feel like home.I was very satisfied. More

Exceptional Customer Service Kris Bell, Lupe Barerra and Jimmy Casas were a dream team when I visited the dealership. Kris was friendly and anxious to ensure I purchased exactly w Kris Bell, Lupe Barerra and Jimmy Casas were a dream team when I visited the dealership. Kris was friendly and anxious to ensure I purchased exactly what I wanted in a new vehicle. Lupe was clear and concise in explaining my financing and warranty options. Without hesitation, Jimmy Casas approved the details necessary to finalize the deal. Without exception, this was my BEST EXPERIENCE IN CAR BUYING. More

Great experience Prompt and friendly sales staff! Both people we dealt with were knowledgeable of the car features and how they worked. They also took the time to go o Prompt and friendly sales staff! Both people we dealt with were knowledgeable of the car features and how they worked. They also took the time to go over them with us. More

Worst experience, and waste of time I had the worst experience EVER trading and buying a used car today .I have a no star raiding for Don Miguel Toyota in Houston . I spent 7 hours at th I had the worst experience EVER trading and buying a used car today .I have a no star raiding for Don Miguel Toyota in Houston . I spent 7 hours at the dealership today on a deal that literally could have taken 2 hours . This is the most Most disorganized, unprofessional, waste of time... DO NOT BUYE car from there. I called days in advance to look at 2 cars I really wanted. Was told they would be ready wen I get there for test driving. I had a appointment already scheduled...They were not ready...I didn’t even get to see any of the cars till a hour and a half after I got there, while they looked at my car to tell me how much they would give for my trade. I could have been test driving!while I was waiting. one of the cars was dirty and had not been detailed at all. I had to wait on everything and several times had to GO LOOK for the sales rep that was helping me. Ridiculous.....I finally got my car... get home and there’s something wrong on one of the seats . It’s minor just a clip missing, but that was suppose to be correct apon the inspection.. I call to complain bout it. There ganna fix it but I have to drive over another hour to go there to fix it. Yes the dealership is over a hour away.... They have no concern for your time at all , or how much they waste of it, Even explaining that I have a sick child at home and a funeral out of town in a few days I have to get ready for. This was my only day off to take care of these things. More

Preowned sales review Salesman Jay was good experience but closing with finance dept took too long; sat in waiting area about 25-30 mintes. Clean & convenient dealer! Did n Salesman Jay was good experience but closing with finance dept took too long; sat in waiting area about 25-30 mintes. Clean & convenient dealer! Did not receive owners manual. More

Experience Belal Awad was well qualified and versed in his knowledge of Toyota products. He was a pleasure to work with and made the experience enjoyable. Belal Awad was well qualified and versed in his knowledge of Toyota products. He was a pleasure to work with and made the experience enjoyable. More

Mediocre treatment by Alex ( financing guy) I walked into the dealership knowing what I wanted & with an excellent credit score. Alex offered me the crappiest deal, was rude & condescending I fe I walked into the dealership knowing what I wanted & with an excellent credit score. Alex offered me the crappiest deal, was rude & condescending I felt insulted. At one point we literally walked out & it took convincing by the salesperson & a different finance guy (larry) to close the deal. Alex is a jerk. Plus we were repeat customers too having bought 2 other cars there within 10 years. Definitely not buying another car from Don Mcgill. More