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Don McGill Toyota

Houston, TX

4.9
1,409 Reviews

11800 Katy Freeway

Houston, TX

77079

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Showing 1,409 reviews

June 02, 2018

Excellent experience! I’ve visited Don McGill Toyota to see a used car that was priced at $600 under market value. I fully expected an upsell of some sort. I was very plea More

by ChallengerFan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
Jun 05, 2018 -

Don McGill Toyota responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all vehicle needs!

June 02, 2018

Awesome experience Best experience ever hands down. My sales representative went above and beyond. I explained to him what I was looking for and price range. He didnt no More

by TAYLOR200127
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Belal Awad
Jun 05, 2018 -

Don McGill Toyota responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. Come back and see us in the future!

June 02, 2018

Great service and able to meet my needs I worked with Richard Ruiz and Ed MacDonald and they were both great. Richard helped me narrow down my options while staying within budget and needs. More

by REIN_CH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Ruiz & Ed Macdonald
Jun 05, 2018 -

Don McGill Toyota responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy Richard and Ed were able to exceed your expectations. We look forward to seeing you again for any and all vehicle needs!

June 02, 2018

Great until dealing with finance department Had a great experience until going back to finish up the financing. We kept talking about wanting a 60 month loan and they guy knew it considering he More

by JENNI_STLL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alex Marroquin
Jun 05, 2018 -

Don McGill Toyota responded

We are so sorry that you did not have the experience you were anticipating. We strive to give all of our customers the best experience possible, and apologize that you did not receive the same treatment.

June 01, 2018

Wonderful experience Very easy experience. I have been a loyal customer for 9 yrs and will continue to with the excellent service we had. It was a pretty quick and painl More

by MANDYLISA7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo
Jun 01, 2018 -

Don McGill Toyota responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our dealership. Don McGill Toyota of Houston is happy to hear that Leo was able to give you the customer service we want all our customers to experience. We look forward to seeing you again.

June 01, 2018

Nice place highly recommend Everything was great until the sales person told me my car price went higher because of my situation so I guess that was the reason why my car price w More

by LUCIOVAZQUEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Flame
Jun 01, 2018 -

Don McGill Toyota responded

We work hard to make sure all our customers have a great experience with our dealership. We are glad your experience at Don McGill Toyota of Houston was generally a positive one and we apologize for any inconveniences.

June 01, 2018

Pleasant The vehicle was ready and clean. Salesman was not a high pressure guy. Price was fair. The trade in was handled expeditiously. Finance was fair and fa More

by TSULTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Tenberg
Jun 01, 2018 -

Don McGill Toyota responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our dealership. Don McGill Toyota of Houston is happy to hear that Travis was able to give you the customer service we want all our customers to experience. We look forward to seeing you again.

June 01, 2018

Great ! One to be remembered! Thank God for Kenneth Brown. Best Salesman ever👏 He’s a keeper and a asset to Don Mc Gill! Thank you More

by TERECIATHOMAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Brown
Jun 01, 2018 -

Don McGill Toyota responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all vehicle needs!

May 31, 2018

Excellent service I would like to take this opportunity to express my appreciation and gratitude for the wonderful services my dayghter and I received when we purchased More

by Bballestas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
VictorMatheu, Leonardo Donoso
Jun 01, 2018 -

Don McGill Toyota responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our dealership. Don McGill Toyota of Houston is happy to hear that Victor, Mike, and Leo were able to give you the customer service we want all our customers to experience. We look forward to seeing you again.

May 31, 2018

New car This place is awesome! Wouldn’t buy a Jeep from anyone else! The customer service was awesome and they treat you like family! Mr.Helfman is a great ow More

by ASHLEEBAKER_99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam miranda
Jun 01, 2018 -

Don McGill Toyota responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our dealership. Don McGill Toyota of Houston is happy to hear that we were able to give you the customer service we want all our customers to experience. We look forward to seeing you again!

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