Don McGill Toyota

Very nickel-and-dime—impossible to get a hold of Recently bought certified pre-owned car. The car is great and our salesperson very nice. My bigger issue is two-fold: 1) They are not responsive to g Recently bought certified pre-owned car. The car is great and our salesperson very nice. My bigger issue is two-fold: 1) They are not responsive to get back with customers at all. I’ve left multiple voice messages with finance people over a 2.5 week period and cannot get them to return a call or text. 2) The dealership is VERY nickel-and-dimey. First, we buy expensive SUV and they give it to us with only a 1/4 of a tank of gas in it. In all my years, giving you a car with a full tank is standard. Second, after we got home, we realized we had only been given one car door remote. We go back to dealership and they want to charge us for it!! I say that’s disappointing and they actually negotiated the price down. You would think after paying more than $50,000 in cash for a vehicle they would give you a full tank of gas and the standard two remotes as a courtesy. Unfortuanately, that wasn’t the case. More

Big Tex Travis I bought a used Land Rover from Big Tex Travis yesterday. He was knowledgeable and full of wit. He even delivered my new car to my house. I bought a used Land Rover from Big Tex Travis yesterday. He was knowledgeable and full of wit. He even delivered my new car to my house. More

Used Car Buying Experience We recently purchased a used Camry from Don McGill. It took a little while to get helped, but it was a very busy Saturday. We were eventually helped b We recently purchased a used Camry from Don McGill. It took a little while to get helped, but it was a very busy Saturday. We were eventually helped by Peter. He was happy to show us multiple Corollas and recommended a few Camrys. We test drove a few of each and eventually settled on a Camry. In a few of the cars there were cleanliness issues, but, again, it was busy and had lots of people in-out of the cars. When we returned to Peters desk there was a group of other agents huddled at his desk. They eventually left but someone left a water bottle on the table which my girlfriend almost accidentally drank out of (kind of gross). If a coworker is working a deal, and you have to use his desk, at least leave it the way you found it. It was an awkward situation for us and Peter. Lastly, the financing portion took way too long. It took well over an hour with pre approved external financing and no one else waiting. On the whole, solid 4/5. Peter was awesome. More

Timely, professiona, courteous Flame was responsive and knowledgeable. He showed me everything I needed to know about my new vehicle. He made the buying experience quick and easy. Flame was responsive and knowledgeable. He showed me everything I needed to know about my new vehicle. He made the buying experience quick and easy. Price was what we negotiated. More

no plates or paperwork afyer 4 weeks , will not return my calls concerning this, very disappointed, called me up wanting 5000 more payment, not happy/ , will not return my calls concerning this, very disappointed, called me up wanting 5000 more payment, not happy/ More

Very good experience Very friendly people and my experience with Don McGill was very pleasant. This is the 2nd vehicle we purchased from them and have had no problems Very friendly people and my experience with Don McGill was very pleasant. This is the 2nd vehicle we purchased from them and have had no problems More

Great customer service they help me a lot will recommend sales person did a great job the truck that I cu or is really nice customer service they help me a lot will recommend sales person did a great job the truck that I cu or is really nice More

Awsome, best price, and hassle free. Exceptional customer service! Fast, informative, and concise! We visited several other car dealers in the Houston and surrounding areas, but the other Exceptional customer service! Fast, informative, and concise! We visited several other car dealers in the Houston and surrounding areas, but the others were a waste of our time! Don Mcgill will be our car dealer for life! More

No frills dealership Not enough support to handle volume. Dealership not very clean especially in closing area. Typical up-sale tactics for anti theat devises that insura Not enough support to handle volume. Dealership not very clean especially in closing area. Typical up-sale tactics for anti theat devises that insurance would cover. More

Great experience! Best experience I have ever had in regards to the car buying process. It was quick, and so easy! Jay was fabulous and got me a great deal and worked s Best experience I have ever had in regards to the car buying process. It was quick, and so easy! Jay was fabulous and got me a great deal and worked so hard. Will recommend! More