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Don McGill Toyota

Houston, TX

4.9
1,457 Reviews

11800 Katy Freeway

Houston, TX

77079

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Showing 1,457 reviews

July 26, 2018

Excellent Experience I want to thank Joe and Moe in the finance department for doing an exceptional job working with me. Thank you for everything and the experience! More

by nicholasconceptsinc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe, Moe (finance)
Jul 26, 2018 -

Don McGill Toyota responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy Joe and Moe were able to exceed your expectations.

July 26, 2018

New car Very seemles Tran action. Joe was friendly and easy to work with. The car was ready to go as discussed. Second car to purchase there. More

by Joe
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe morello
Jul 26, 2018 -

Don McGill Toyota responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all vehicle needs!

July 25, 2018

Wonderful buying experience Nam and Kris were amazing with helping me choose the best model option. The listened to me and were able to help me choose the vehicle that best suite More

by SAMANTHALTRAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nam Pham, Kris Bell
Jul 26, 2018 -

Don McGill Toyota responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all vehicle needs!

July 25, 2018

Slow process which was painful Don McGill has a very nice place with good coffee and comfortable seating. The sales staff is very friendly. However, the processes for everything f More

by Jon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Freddie
Jul 26, 2018 -

Don McGill Toyota responded

We are sorry that you did not have the experience you were anticipating. We strive to give all of our customers the best experience possible, and apologize that you did not.

July 25, 2018

Truly exceptional Excellent customer service. The salesman and finance person were very knowledgeable, and I felt comfortable throughout the purchasing process. I am More

by JOANNDOOLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John "Lil Jon" Huynh and Eddie McDonald
Jul 26, 2018 -

Don McGill Toyota responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all vehicle needs!

July 24, 2018

Nelson siu and oscar are Exelent salers Love the way they treat us, they help us in everything we needed, we are so happy and are recomending Don McGill to all our family and friends More

by ROMANMIKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson siu and oscar torrealba
Jul 24, 2018 -

Don McGill Toyota responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us in the future!

July 24, 2018

Prius Sale Belal Awad was a wonderful help in assisting us with our 2018 Prius purchase. He was relaxed, never pressuring us. He was also transparent, and honest More

by CWEBB1945
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Belal Awad
Jul 24, 2018 -

Don McGill Toyota responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all vehicle needs!

July 24, 2018

Used Costco car buying thru Don McGill Salesperson, Belal Awad was very knowledgeable and helpful. Using Costco completely eliminates the hassle. Very good price. Don McGill has free oil More

by DRGYMNAST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Belal Awad
Jul 24, 2018 -

Don McGill Toyota responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all vehicle needs!

July 24, 2018

Went for oil change and left with perfect auto! We never dreamed we would own a Platinum Rav4... BUT Scott, Ed and staff at Don McGill worked their magic! This purchase is our 4th Rav since 2009. W More

by TAMU MOM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Savage, Edward (finance)
Jul 24, 2018 -

Don McGill Toyota responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. Enjoy your Platinum Rav4!

July 23, 2018

New car purchase I went to this dealership because it was on the Costco discount program. I made appointment with one of your associates. When I arrived I checked in More

by WRbattarbee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
MR. Awad- sales. ,
Jul 23, 2018 -

Don McGill Toyota responded

We're disappointed to hear about your negative experience. Our #1 goal is 100% customer satisfaction for any service. We are always looking for ways to improve and we thank you for your feedback. You are helping make Don McGill Toyota of Houston a better dealership!

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