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Don McGill Toyota

Houston, TX

4.9
1,409 Reviews

11800 Katy Freeway

Houston, TX

77079

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Showing 1,409 reviews

July 13, 2018

Started not so good ended good We started with one salesman that did not find a way to make it work but Ended with (Bilal) second salesman who made it work. More

by LRBRYAN21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bilal
Jul 16, 2018 -

Don McGill Toyota responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. Come back and see us in the future!

July 13, 2018

Awesome John huynh was awesome!! He did great and stayed back till the end and it was super late by the time we drove off. ?????????? Will be back if I trade More

by Amandaoanh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John huynh
Jul 16, 2018 -

Don McGill Toyota responded

Thank you for your review and 5-star rating!!! We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations.

July 13, 2018

Most Genuine car buying experience I've ever had! See my sales guy Belal Awad, he is a noble gentleman who will help you get into the vehicle you need to be in. He made my wife's dream come true of o More

by ruthiebrenda2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Belal Awad, sales and. Alvarado "Al" in finance
Jul 16, 2018 -

Don McGill Toyota responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all vehicle needs!

July 12, 2018

Excellent sales service and efficient The Saler was very patient to explain all my question and take the time to show and try the cars. The the administrative process was also very efficie More

by SVALBUENA
Recommend Dealer
Yes
Employees Worked With
Bella Awas and Murillo
Jul 12, 2018 -

Don McGill Toyota responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our dealership. Don McGill Toyota of Houston is happy to hear that we were able to give you the customer service we want all our customers to experience!!

July 12, 2018

Great experience & service excellent sales and finance services. I found the truck I was looking for, unbelievable advise from Kris finding our car, closing the deal and explain More

by Jorge Luis Hidalgo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris Bell
Jul 12, 2018 -

Don McGill Toyota responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our dealership. Don McGill Toyota of Houston is happy to hear that we were able to give you the customer service we want all our customers to experience!!

July 12, 2018

Jeep 2014 I waited about an hour to finance my vehicle which at one point I almost walked out... I don’t understand why it took so long to speak to a finance pe More

by bertdonjuan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t remember the name
Jul 13, 2018 -

Don McGill Toyota responded

We are so sorry that you did not have the experience you were anticipating. We strive to give all of our customers the best experience possible, and apologize that you did not receive the same treatment. Please give our General Manager, Joe Goguen, a call at 352-435-9350. He would love to discuss this further.

July 11, 2018

2018 Tacoma Ellisa was all over this, taking care of every detail. Cannot say enough good things about her! She had everything ready when I arrived. Thanks!! More

by JIM.BEASON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ellisa
Jul 12, 2018 -

Don McGill Toyota responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our dealership. Don McGill Toyota of Houston is happy to hear that Ellisa was able to give you the customer service we want all our customers to experience.

July 10, 2018

Excellent experience Everyone was very kind and knowledgeable. Travis and Flame really went above and beyond to make this car buying experience simple and a pleasure. I wo More

by rahorange
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis and Flame
Jul 10, 2018 -

Don McGill Toyota responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy Travis and Flame were able to exceed your expectations. Come back and see us in the future!

July 10, 2018

Bento was great and we are very satisfied with our purchase. We are extremely happy with the purchase of our Toyota Avalon and am also very satisfied with the service throughout our purchasing experience. Thank More

by INSOONK1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bento
Jul 11, 2018 -

Don McGill Toyota responded

Thank you so much for your 5-star rating and review! We are so glad you had a great experience and we hope that you come back in the future!

July 10, 2018

Toyota 4runner Freddy was awesome. He helped me pick out a perfect vehicle while letting me test drive so many different 4runners. Even after I bought the vehicle I More

by CAALONZO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Freddy & Joey
Jul 11, 2018 -

Don McGill Toyota responded

Thank you for your 5-star rating and review! We are so glad that you had such a good experience at Don McGill Toyota of Houston. Come back and see us in the future!

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