Don McGill Toyota

Went for oil change and left with perfect auto! We never dreamed we would own a Platinum Rav4... BUT Scott, Ed and staff at Don McGill worked their magic! This purchase is our 4th Rav since 2009. W We never dreamed we would own a Platinum Rav4... BUT Scott, Ed and staff at Don McGill worked their magic! This purchase is our 4th Rav since 2009. We knew we loved the car, but thought a Platinum model was beyond our reach. We're so proud to own one now! More

New car purchase I went to this dealership because it was on the Costco discount program. I made appointment with one of your associates. When I arrived I checked in I went to this dealership because it was on the Costco discount program. I made appointment with one of your associates. When I arrived I checked in at the front desk, I was passed on to another associate without explanation. The showman was busy with another customer and directed one of his assistants to take us on a test drive in the car that I was looking for. After the test drive, I asked that the runningboards could be removed as this was a feature that I did not want. The salesman told me that they couldn’t do that. He suggested that I have someone else take them off later and that I could sell them on eBay. Seriously? Ultimately I had a pay extra to have this Add one feature removed by the dealership which I thought was very poor service. The discount that I received On the Cosco program was no better than what I had received negotiating on my own in the past from This dealership. We agreed on a price and I was referred to the financial department. That part of the process went relatively smoothly. The young man was very organized. It took an hour and a half for makeready to wash the car and remove the running boards which was ridiculous. Make ready left some type of glue or adhesive on all of the hubcaps when the car was delivered and I had to remove it when I got home with some alcohol. It took 5 1/2 hours From start to finish for me to purchase a car and finally get out of the dealership. While I was at the dealership I receive no less than three emails asking me if I was going to come to my appointment that day. Apparently the front desk doesn’t seem to communicate well with sales staff. I hate buying cars. More

Great customer service Leo was very helpful in questions regarding trade in. Was able to work with me regarding financial possibilities. Overall very please with my 3rd vehi Leo was very helpful in questions regarding trade in. Was able to work with me regarding financial possibilities. Overall very please with my 3rd vehicle purchase from this dealership. More

Excellent customer service It was an extremely pleasant experience, they helped me find exactly what I wanted and they did everything they could to stay in my budget. It was an extremely pleasant experience, they helped me find exactly what I wanted and they did everything they could to stay in my budget. More

Amazing Leonardo resolvió todos mis problemas y me recomendó lo mejor! Fue muy amable y atento con mi caso. Gracias a él tengo un carro nuevo y estoy satisfec Leonardo resolvió todos mis problemas y me recomendó lo mejor! Fue muy amable y atento con mi caso. Gracias a él tengo un carro nuevo y estoy satisfecha. More

Excellence Everyone was very courteous and exceeded my expectations and worked in giving me the best deal possible without asking. This is my third vehicle purch Everyone was very courteous and exceeded my expectations and worked in giving me the best deal possible without asking. This is my third vehicle purchase here and will continue comeback. More

Friendly services all around, good deal!! I been with Toyota for a couple of years, but I was in a market for another one. This dealership location was a much better experience than the one I I been with Toyota for a couple of years, but I was in a market for another one. This dealership location was a much better experience than the one I went to years ago. The services was impeccable with its friendly assistance and fast help. I got to talk with a salesman, Tan Huynh, right away. I highly recommend him because he provided me a pressure free atmosphere while attempting to find the best value for me. One of the easiest yet smooth transaction from a car dealership. It's also so amazing from this location's commitment program, where there's complimentary oil and filter changes for the lifetime of the vehicle ownership. More

Excelent Very good experience. We reached our objectives. Excellent attention. Plenty opcións. Clearness and very good explanations about the business and purc Very good experience. We reached our objectives. Excellent attention. Plenty opcións. Clearness and very good explanations about the business and purchase of the car and sale of our truck More

Expectations were met Bella Awal was exceptional in his professionalism and willingness to answer questions and explain the operation of my new automobile. I felt very comf Bella Awal was exceptional in his professionalism and willingness to answer questions and explain the operation of my new automobile. I felt very comfortable and at ease at all times. More

Purchased a new highlander Friendly, professional quite a lot of vehicles to choose from. Salesman was knowledgeable of the vehicle I bought. Salesman worked with me on a fai Friendly, professional quite a lot of vehicles to choose from. Salesman was knowledgeable of the vehicle I bought. Salesman worked with me on a fair price. More