
Don McGill Toyota
Houston, TX
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It took 4 hours to get my car serviced. The customer service rep did her best by keeping me updated on service status, she apologized on tecnitiam's behalf for delayed on servicing my car a The customer service rep did her best by keeping me updated on service status, she apologized on tecnitiam's behalf for delayed on servicing my car and she offered a discount. More
Extremely busy dealership although all employees have been very professional and respectful within a very hectic busy environment. Outstanding customer service been very professional and respectful within a very hectic busy environment. Outstanding customer service More
Service was great but it took my 5 hours. . But I was surprised now dealership charges 1.75% on credit card transactions even though all the service charges and labor increased a huge amount . But I was surprised now dealership charges 1.75% on credit card transactions even though all the service charges and labor increased a huge amount compared to previous charges for same service. It really bothers us as a customer. I believe now dealership giving important to profit margins instead of customer satisfaction More
Professional. I did not feel like being in a dealership even I’m in dealership. Enjoying working with my advisor, financial managers to help me get the right veh I did not feel like being in a dealership even I’m in dealership. Enjoying working with my advisor, financial managers to help me get the right vehicle for my needs. More
Had an appointment and was in/out. Service technicians was friendly and kept me informed. I’ve been a customer of Don McGill for many years. Service technicians was friendly and kept me informed. I’ve been a customer of Don McGill for many years. More