Don Jacobs Toyota

Edwin was very accommodating in manner and did not impose with a hard-sell approach to sales. He was well informed about the cars and especially patient with a somewhat indecisive customer. with a hard-sell approach to sales. He was well informed about the cars and especially patient with a somewhat indecisive customer. More

Chad gave great customer service and we are extremely happy with our car! After experiencing a awful dealership he really changed my view. Thanks Chad!! happy with our car! After experiencing a awful dealership he really changed my view. Thanks Chad!! More

Our sales guy was great, but there was only one financing guy there. We got there at 12:30 and had decided to buy by about three pm. Between quotes and waiting for our turn with the financing guy we didn't guy there. We got there at 12:30 and had decided to buy by about three pm. Between quotes and waiting for our turn with the financing guy we didn't leave the dealership till 9:45. We were there for about NINE hours. It was NOT our sales rep's fault, he was great. We had to wait absurdly long to do the financing. More

As stated above, Horatiu was a pleasure to work with. After test driving many different vehicles (at different dealerships), he was the first salesman to actually show me ALL the features the vehicle had After test driving many different vehicles (at different dealerships), he was the first salesman to actually show me ALL the features the vehicle had to offer...from pumping up the seat, the position of the steering wheel, all the safety features of the vehicle, what all the features inside the vehicle were as well as down to the function of the brakes. Unfortunately, that was not the case at many of the dealerships I went to. He made sure I was comforatble behind the wheel before he jumped into the car. He was very knowledgable, friendly and accommodating. I also appreciated his wit and funny sense of humor! I would definitely do business with him again! More

I live in California and was looking for a hard to find 2001-2002 Toyota 4Runner 4x4 with the Sport option. I found a candidate vehicle online at Don Jacobs Toyota in Milwaukee, WI, a long way from CA. I c 2001-2002 Toyota 4Runner 4x4 with the Sport option. I found a candidate vehicle online at Don Jacobs Toyota in Milwaukee, WI, a long way from CA. I contacted Sales Manager Ron Huber, explained my concerns with buying a car many states away, but that I would be willing to take a chance based on Toyota's reputation for quality products and dealer service. I was immediately impressed by Ron's responsiveness and straight forward approach that it could be done. We struck a deal and Joe McKearn took over the transaction and made sure the car was delivered to a local independent shop for inspection. Joe also made all of the arrangements to have the car shipped to me. All tasks and communication were done timely and professionally. It was if I lived next door instead of thousands of miles away. From my experience, I would highly recommend the fair, and friendly folks at Don Jacobs Toyota when looking to buy a car, regardless of where you may live. Ron and Tom will come through. More

Eddie Reyes worked hard with us to get the right car at a great price! I would refer Eddie to anyone and everyone I know. Thank you for everything, Eddie! great price! I would refer Eddie to anyone and everyone I know. Thank you for everything, Eddie! More

I went in looking for a used car- my first car- and Eddie was so helpful in helping me find what I needed. After explaining what I was looking for, I was given honest advice and felt like he was really consi was so helpful in helping me find what I needed. After explaining what I was looking for, I was given honest advice and felt like he was really considering my needs without pressuring me into making a decision. I will definitely be returning to this dealership in the future! More

The entire service staff was wonderful. They were very accomodating in my rescheduling. Once I arrived for my appointment, I was greeted immediatly and my Scion xB was setup for service. The waiting room accomodating in my rescheduling. Once I arrived for my appointment, I was greeted immediatly and my Scion xB was setup for service. The waiting room area was clean and the hot coffee was flowing. After the service was complete, i was offered a complimentary car wash. I am happy to have purchased my car at Don Jacobs Scion. A true 5-STAR dealership. More

My experience was a positive one my sales person was friendly, Don Jacobs gave me a great price on my new car. I will send others to Don Jacobs friendly, Don Jacobs gave me a great price on my new car. I will send others to Don Jacobs More

Please see lengthy survey I submitted yesterday, which took a long time to complete. Bottom line: very happy with the way my last acquisition was done, from the sales person to the finance guy. Definitely took a long time to complete. Bottom line: very happy with the way my last acquisition was done, from the sales person to the finance guy. Definitely would recommend this dealership to family and friends . More