Don Jacobs Toyota

Liars and Con's I went in on 10/13/17 and dealt with Jenell Salewsky and bought a 2011 Toyota Camry. Jumped thru hoops to provide everything she needed on a ( Friday I went in on 10/13/17 and dealt with Jenell Salewsky and bought a 2011 Toyota Camry. Jumped thru hoops to provide everything she needed on a ( Friday early evening) and even paid the $2000.00 down payment....signed paperwork..... changed my insurance ( b 4 I could take the car) and was told 6 to 8 times the car is mine and she would put a sold sign on it. They needed to send paperwork to the bank so I'll have to come back to pick up my car on Monday. Saturday I called there to get a little info and was told they would call back......needless to say I got no call...in fact I heard nothing until I sent an email stating my disappointment and complaints about the lies I was told. Response was " I only relayed to you what I was told" some sales woman. Whole experience was horrifying. Toyed with my emotions as well as my money for over 48 hours !!!!!!! Stay FAR away people. All of the above can be proven to be the truth. Brenda Pigott. More

Con Artist . Normally I don't write bad reviews but in this case I feel you need to be informed. ..I purchased a used mini van from Don Jacobs on Feb 8th 2017 I f Normally I don't write bad reviews but in this case I feel you need to be informed. ..I purchased a used mini van from Don Jacobs on Feb 8th 2017 I found out after I signed paper work that it didn't have floor mats and only one key ..they gave me $100 of the sale price of a $300 key... 30 days later it won't pass emissions and the engine lite comes on and goes off so I take it to a different dealer ( the one across the street) and finds out it needs a engine head and a EFIM Pump.. So I know when you buy a used car things happen but 30 days????? ...The Toyota Car Warranty I purchased only covers internal Moving Engine parts ...well the engine head doesn't move so they won't cover it and the emissions pump is not an internal moving part aside the engine....So I go in Don Jacobs and ask why would you sell me a van that won't pass emissions and needs major engine work? .. You would think a Dealership should inspect and take care of these issues before selling anything I bet Ebay or Craigslist has better choices. ..... The Answer: we didn't see any codes so we can't do anything..Im stuck with this van as its getting fixed from a competitor 30 days later ..I'm self Employed and would never do any of my clients the way I've been treated......I will never In any lifetime by another anything from these con artist... I have Paper work form the date I purchased to the date I got it fixed ..Don't believe the response if any from this review .. I just left the Dealership and they can't do anything except keep telling me Have a nice day...She said it 3 times....If you want proof just call me or email and Ill show you all of my paperwork...I don't write a bad review and hide behind a fictitious name...here is my name and email.... Marcell Guyton 414-315-3222 Marcell_Guyton@att.net ..Don Jacobs stands for Con Artists at its Best.... More

courtesy l bought a used car, and did not receive even a one day warranty. also did not even fill the fuel up. no courtesy call either l bought a used car, and did not receive even a one day warranty. also did not even fill the fuel up. no courtesy call either More

My Review My experience with leasing a car was longer and more drawn-out than I believe was necessary. I was at the dealership from 1:00-4:00 pm and spent a lot My experience with leasing a car was longer and more drawn-out than I believe was necessary. I was at the dealership from 1:00-4:00 pm and spent a lot of downtime waiting in a chair at the salesperson's desk. More

honest and pleasant it was nice from the get-go. the salesman was friendly and informative, and he showed me the vehicle that i was interested in right away without any it was nice from the get-go. the salesman was friendly and informative, and he showed me the vehicle that i was interested in right away without any hassle. on the whole, a very pleasant experience. More

Prompt help! My Rav4 was totaled by an errant driver. The body shop had me in a rental car within hours. The salesperson I always work with, gave me advice for wor My Rav4 was totaled by an errant driver. The body shop had me in a rental car within hours. The salesperson I always work with, gave me advice for working with the insurance company. He figured the value of my car, and helped me find my replacement. More

Waiting Area Seating More comfortable waiting area, perhaps couches with table lamps. Just to make it seem comfy. I appreciated the tables because the day I had my appoi More comfortable waiting area, perhaps couches with table lamps. Just to make it seem comfy. I appreciated the tables because the day I had my appointment I had my laptop and need was glad there was tables. It took me awhile to get the WIFI. More

Great Repair of Ice damaged bumper Car looks like new! Great Body shop work. Manny even remembered me from 2 years ago when I had an accident. I highly recommend this body shop. They Car looks like new! Great Body shop work. Manny even remembered me from 2 years ago when I had an accident. I highly recommend this body shop. They worked well with my insurance. More

Service Scam? I took my corolla in due to a noise/rattle coming from the front axle. I got a call with the axle diagnosis that I expected plus a suggestion to repla I took my corolla in due to a noise/rattle coming from the front axle. I got a call with the axle diagnosis that I expected plus a suggestion to replace my front brake pads and rotors. I also got a "full inspection." I gave them the go-ahead and paid in full without a single question or complaint. After work, I arrive to pick my car up and notice THE ABS LIGHT IS ON. Keep in mind, there were no dash lights on at all when I took the car in and they had just replaced my brakes! One can only assume that maybe an abs sensor was moved/damaged during the process. I called the service/sales guy that I dealt with initially first thing the next morning and took my car back in to be reevaluated. I received a call an hour after dropping the car off stating that this is a big coincidence but the ABS light is on because of my left-rear wheel speed sensor/hub and I would have to pay another $900 to replace it. After hearing this, I called the Service Manager just to get clarification as well as his opinion. I was very polite in handling the situation and explained exactly what had happened stating that there were no lights on when I brought the car in and there was a light on when I left. He then stated he wanted to get the employees/mechanics side of the story and that he would call me back after everyone is back from lunch. I waited until 4:00pm with no call and decided to call back and got no answer. I left a VM and received a call another 20 mins later. After listening to his excuse as to why it took 4 1/2 hours to call me back, the manager (who only spoke with the sales people because the mechanic had already left) explained to me that they "never did anything back there and that the sensor broke on its own." 1.) How did it break on its own when it wasn't being driven. 2.) How was the vehicle "fully inspected" and placed out in the pick up lot with the ABS light on without anyone noticing? We talked for a good 10 minutes and it was clear nothing was going to change. My basic point to him was that there was no light when I brought the car in and the ABS light was on when I picked the car up. His basic point was that he doesn't care. None of them offered any explanation as to how this would happen naturally if my car was under their care the whole time. It was just a huge coincidence. Anyways, think what you want about the situation and what should have been done on their part but what was just as disappointing in my mind is how this was handled an how poor their communication was. It only made things seem more conspicuous. I am not saying that they absolutely scammed me, however their customer service didn't do them any favors at all. Other Notes: -First day I was told I could only drop my car off after 7am (perfect). Second time, I was told they don't open until 7:30am Monday-Friday. -When the car service I did have done was complete, I never got a call saying that it was done so I called and waited 5-10 minutes for them to find my paperwork and confirm that my car was done. -None of the check boxes on the entire inspection sheet were checked done, nor was it signed off on at the end. -Through this entire process, I got one single apology at the very end of the conversation with the manager only after I explained that I am taking the business elsewhere. -Cherry on top - They left the plastic seat cover and paper mat crumpled up in the driver seat for me free of charge! More

Liars and fraud dealers Agreed to a deal for 31500. With a trade in the cost was 29500. When checking the paper work they added the down payment to the agreed deal. These peo Agreed to a deal for 31500. With a trade in the cost was 29500. When checking the paper work they added the down payment to the agreed deal. These people have a special place in xxxx to rip off a pregnant woman buying a mini van. More