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Don Hewlett Chevrolet Buick

Georgetown, TX

4.6
2,221 Reviews

7601 S Interstate Highway 35

Georgetown, TX

78626

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Showing 2,221 reviews

June 01, 2018

Great work! Last year we also bought a car from this same dealership and we returned again this week. It was quick and no hassles. They were kind and always find More

by gonzalezc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Staves, Brett McCleney
Jun 20, 2018 -

Don Hewlett Chevrolet Buick responded

Hey there Gonzalezc - Thank you so much for your recent vehicle purchase and your kind remarks! We certainly appreciate your business and stand ready to help you and your family when you need us. We hope to see you soon - The Don Hewlett Team

May 30, 2018

Awesome TEAM! We would like to take this opportunity to acknowledge and highly recognize Jeff S. and Buddy S. Thank you for all you’ve done and continue to do. More

by Priscilla & Burnett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sawisch, Buddy Shepperd
Jun 01, 2018 -

Don Hewlett Chevrolet Buick responded

Well hey there Priscilla & Burnett - With a glowing review like that you just made our week! We know everyone is so busy these days, so it means a lot when one of our valued guests shares positive feedback when they feel we've earned it. In response, we pledge to deliver this same kind of service on your next visit as well. Thanks again for your business and for sharing that little bit of sunshine. We hope you have a wonderful day! -The Don Hewlett Team

May 27, 2018

Parts: Great service. Service: Not So. Bought a used vehicle from out of state was hoping that I could start having it serviced at this dealership along with some other vehicles in the futu More

by CDW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce C Parrish
Jun 20, 2018 -

Don Hewlett Chevrolet Buick responded

Cdw, It's unfortunate that after providing suggested repairs for your vehicle you have chosen to decline our offers of assistance. We operate like many other service repair industries where a diagnostics fee is agreed to up front and is due and owing in the event where the customer declines to make the repairs. One important difference we provide is our 90 day diagnostic fee guarantee: If, within 90 days of paying for professional diagnostic assessment here you decide to have us perform the recommended repairs we will apply those already collected fees towards the price of the ultimate repairs. Of course if the scope or severity of the original concern increases greatly over this time period adjustments to the original estimate will have to be made. Please consider this option as you work to find a solution for your concern with another service provider. Should you decide to seek our help, we'll be ready. Respectfully - - The Hewlett Team

May 26, 2018

Great Car Buying Experience Ronnie and the entire team at Don Hewlett Chevrolet are Rock Stars! They could not have been more pleasant to work with. Their professionalism and h More

by Melanie B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Bradford
Jun 01, 2018 -

Don Hewlett Chevrolet Buick responded

Wow - Melanie B.! Reviews like that almost make us blush. We are so happy to have earned your praise and pledge to provide this same level of service on your next visit. We love referrals - so since you obviously appreciate Ronnie's kind of caring, please - tell a friend where they should buy their car next time! Thanks again and we'll see you soon - The Don Hewlett Team

May 19, 2018

Wonderful Very professional and patient with me and very personable. I had a bad experience at another dealership not Chevy and was nervous about even pursuin More

by Ellen1016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Bradford
May 22, 2018 -

Don Hewlett Chevrolet Buick responded

Hello Ellen - Thank you so much for your recent vehicle purchase. Ronnie Bradford is a valuable member of our sales team and he loves it when he earns high marks from his guests. Since you obviously appreciate Ronnie's brand of caring, supportive service please tell a friend where they should buy their next car! Now that Ronnie has you fixed up with your new vehicle let us help keep it running right with regular visits to our new Xpress Oil Change Plus maintenance center. We'll have you wheels up / wheels down in about an hour and you never need an appointment to receive our best service! Thanks again for your business and your thoughtful review. We hope to see you soon - The Don Hewlett Team

May 16, 2018

Terrible customer service We worked with a different car salesman, but the two were sharing an office at the moment. We had just purchased a vehicle and still had our belongin More

by PDP
Recommend Dealer
Yes
Employees Worked With
Marty Cook
May 16, 2018 -

Don Hewlett Chevrolet Buick responded

Dear Mr. PDP: Thank you for sharing your experience with us. We appreciate your kind words about Abraham. I will be meeting with Mr. Cook personally to address your concerns. We are very sorry for the impression he gave you. Thank you for your purchase and visiting us at Don Hewlett Chevrolet Buick. Sincerely, Rick Jehl General Sales Manager Don Hewlett Chevrolet Buick

April 29, 2018

Awesome From start to finish it was a great experience. I really enjoyed not feeling like I was being pushed into buying a car and I was just able to spend th More

by Jimmy22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Bradford, Buddy Shepperd
May 04, 2018 -

Don Hewlett Chevrolet Buick responded

Hey there Jimmy22 - Thank you so much for your kind remarks! We certainly appreciate your business and stand ready to help you and your family when you need us. We hope to see you soon - The Don Hewlett Team

April 25, 2018

Buying my Traverse My experience with the purchase of our new Traverse was a positive one from beginning to end. We were treated with courtesy by everyone we dealt with More

by Missy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Bradford, Buddy Shepperd
May 04, 2018 -

Don Hewlett Chevrolet Buick responded

Hello Missy - We're glad to hear that you found our staff to be so knowledgeable and helpful! Our sales team works hard to make sure each of our guests has the best vehicle purchasing experience possible. Now that you're fixed up with your new vehicle let us help keep it running right with regular visits to our new Xpress Oil Change Plus maintenance center. We'll have you wheels up / wheels down in about an hour and you never need an appointment to receive our best service! Thanks again for your business and your thoughtful review. We hope to see you soon - The Don Hewlett Team

April 21, 2018

New Family Car My fiancé and I have been looking into vehicles for the last 3 weeks, looking into finding the best over all deals and information on great family SUV More

by Michael Mansfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Bradford, Brett McCleney
May 04, 2018 -

Don Hewlett Chevrolet Buick responded

Hello Michael - Thank you so much for your wonderful review and kind remarks about Ronnie and the rest of our Don Hewlett sales team. These folks work hard each day to find our guests the best vehicle to fit their needs and budget. Please keep in mind - We're always here with the same level of caring support whenever you need service support or when your ready to pick out that new truck! Thanks again for sharing this positive review - Don Hewlett Chevrolet-Buick

April 21, 2018

Oil change and state inspection Don Hewlett is known for customer service, but Mr Jim Lashley could write the book on excellent customer service. My wife and I have been dealing wit More

by Leroy Starnes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lashley and Rick Jehl
May 04, 2018 -

Don Hewlett Chevrolet Buick responded

Well hey there Leroy Starnes - With a glowing review like that you just made our week! We know everyone is so busy these days, so it means a lot when one of our valued guests shares positive feedback when they feel we've earned it. In response, we pledge to deliver this same kind of service on your next visit as well. Thanks again for your business and for sharing that little bit of sunshine. We hope you have a wonderful day! -The Don Hewlett Team

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