Don Hewlett Chevrolet Buick

Dealing Fairly and Promptly Jason Grosch, our sales executive at Hewlett, contacted me promptly and wisely choose to let me set the times/dates of further contacts. He answered a Jason Grosch, our sales executive at Hewlett, contacted me promptly and wisely choose to let me set the times/dates of further contacts. He answered all questions, regardless of the quality of the question, which is important given my limited knowledge of cars. He likes working at Don Hewlett and that comes across in his dealings with customers. He is a superb asset to the corporation. More

Awesome Customer Service I would like to thank Mr Ronnie Bradford and the team of Don Hewlett for giving me and my spouse an experience to remember from day one on our two day I would like to thank Mr Ronnie Bradford and the team of Don Hewlett for giving me and my spouse an experience to remember from day one on our two day event on searching for a vehicle to purchase. Plus entertaining us with humor while showing us their numerous preowned vehicles and also understanding our budget of interest The team of Don Hewlett provided hassle free experience on our purchase on a 2011 Buick Enclave. Thank you Ronnie and the team of Don Hewlett More

comment there fir you nice folks the seat was not working they offered to work on it. we changed our minds for service. Thanks you Joe - Georgetown TX there fir you nice folks the seat was not working they offered to work on it. we changed our minds for service. Thanks you Joe - Georgetown TX More

Great Service Awesome group of guys from sales to service to collision repair. I have always had exceptional service with anyone I worked with. They go above and Awesome group of guys from sales to service to collision repair. I have always had exceptional service with anyone I worked with. They go above and beyond to take care of you. They treat you like family. More

Accessories - Poor planning and coordination If you need to order accessories for your Chevy, take it somewhere else. Their accessories team lacks experience and accountability. They do not colla If you need to order accessories for your Chevy, take it somewhere else. Their accessories team lacks experience and accountability. They do not collaborate well with rest of the service team to take care of you. In the end, you are the one affected. Do not even attempt to escalate. You will not hear from their leadership either. BTW, their sales staff Shannon is awesome! More

Fast service with no hassle From the moment you step on lot to the point of purchase the team at Don Hewlett were focused on providing information to me rather than selling me so From the moment you step on lot to the point of purchase the team at Don Hewlett were focused on providing information to me rather than selling me something. Sam spent time helping us to understand what each package options were and showed us several models that help us understand what we were buying. All the time they worked on our time line with no pressure to buy. We ended up buying a 2019 Silverado that suited us well. In addition the finance and parts team worked quickly and helped us get the options and financing that we wanted. More

Great team you have there! The best service department I have ever experienced at an auto dealer in my 73 years! Ryan frequently updated me on the progress. Covert Cadillac pale The best service department I have ever experienced at an auto dealer in my 73 years! Ryan frequently updated me on the progress. Covert Cadillac pales in comparison. More

Volt Service We brought our Chevy Volt to Don Hewlett after having it at 2 other dealerships for service. The first flat out indicated they didn't have a trained t We brought our Chevy Volt to Don Hewlett after having it at 2 other dealerships for service. The first flat out indicated they didn't have a trained tech, and the second dealership clearly didn't understand electric vehicles and the PHEV concepts. The team at this dealership, through Chance Newman, worked to troubleshoot a very difficult issue to reproduce. They spent a lot of time and engaged the appropriate field resources at GM to go above and beyond to try to resolve the issue. In the end, the issue first experienced has not since reproduced itself for them or myself, but I now again have trust in this vehicle and the Chevrolet network of service. The team worked with me while travelling and kept me up to date on their efforts, where clearly matched the OnStar trip diagnostics further adding to my confidence in what they were doing. We engaged with Shannon while wandering around the lot scoping out future possibilities. He helped us look at some trucks, offered to let us take for a drive, and then applied no pressure to get us to do anything more that day since we clearly indicated this was for research purposed only right now. Between the great service and no undue sales pressure of just browsing the lot, we really appreciate the professional staff at Don Hewlett and am glad to have found a local Chevrolet dealer and service center we can trust. More

Great Experience Don Hewlett Chevrolet and Zane were great to work with. There was no pressure to buy, and Zane went out of his way to find me the best value. Don Hewlett Chevrolet and Zane were great to work with. There was no pressure to buy, and Zane went out of his way to find me the best value. More

Greatest buying experience I have ever had buying a vehicle Abraham did great tracking down the vehicle we wanted and was able to get it within a few day. We were also very pleased that going in, signing and wa Abraham did great tracking down the vehicle we wanted and was able to get it within a few day. We were also very pleased that going in, signing and walking out the door was short and painless. More