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Don Hewlett Chevrolet Buick

Georgetown, TX

4.6
2,221 Reviews

7601 S Interstate Highway 35

Georgetown, TX

78626

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Showing 2,221 reviews

December 25, 2018

This was our first experience with Don Hewlett Chevrolet Glad we decided to have them quote our company vehicles. They had the inventory and were very competitive. We are looking forward to dealing with Edwa More

by Robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Munoz
Dec 27, 2018 -

Don Hewlett Chevrolet Buick responded

Hi Robert, thank you so much for the positive review about working with Edward Muñoz in our Fleet Department. We appreciate your business. Happy Holidays and Happy New Year to you. Don Hewlett Support Team

December 23, 2018

Express Lube Plus Each time I have used the Express Lube Plus it was a good experience with quick and good service. But last week I took it in to get an State Inspectio More

by even par
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Stroud
Jan 04, 2019 -

Don Hewlett Chevrolet Buick responded

Hello Mr. 'Par' - Thank you for your recent business as well as this honest feedback regarding your visit. I'm sorry to learn that we failed to provide our normally high level of service on this day. For any frustrations or inconvenience this may have caused, I will apologize. Rest assured your experience and your comments will be used to train up our shop staff and I'm confident that the next time you choose to engage our services your family will be pleased with the results. Thanks again for your business and for highlighting this area of improvement for our operation. Best regards - Mike Hewlett

December 19, 2018

Always courteous and welcoming I go for large and small items. The last visit just needed “something “ reset. I was in and out before I could drink my complimentary coffee. But last More

by Pat429
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo is normally my service rep but he was not there so someone else stepped in.
December 19, 2018

Poor service experience I relived my past experiences at places like Firestone and it’s competitors where they are required to upsell u things you don’t really need. They rec More

by Shamatx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t know who talked with me
December 13, 2018

Hewlett Service Department Best service department!!! Best dealership!!! John Jarvis is the bomb!!! Have been coming back for eleven years now. Have never received bad service More

by Scooter Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Jarvis
Dec 19, 2018 -

Don Hewlett Chevrolet Buick responded

Well hey there Scooter Bob! Thank you for your continuing business and for these wonderful comments concerning John and the rest of our Hewlett Service Team. Our folks work hard each day to provide the best customer experience possible for our guests. Please call on us the next time we can be of service to you or your family. Take care - Mike Hewlett

December 10, 2018

Very good service. I always bring my vehicles here when they need service because they are trustworthy and do quality work. They really take good care of my cars. More

by R.P. From Round Rock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Ramirez
Dec 12, 2018 -

Don Hewlett Chevrolet Buick responded

Hey R.P. - Thanks for choosing Don Hewlett Chevrolet as your preferred dealership! Did you know that together with our Sales, Service, Parts & Body Repair operations we also run a full fledged Allstate Insurance Agency? Sure do. Please give the friendly folks at Hewlett Insurance the chance to earn your business as well! As part of the Hewlett family they deliver the same kind of caring, professional support you're used to when getting your vehicle serviced. Thanks again and have a great day! The Hewlett Customer Care Team

December 10, 2018

Great experience I had a great experience with Roy who was our saler , he is cery friendly, he helped a lot with all our questions great service would recommend to fri More

by Car2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Martinez
Dec 12, 2018 -

Don Hewlett Chevrolet Buick responded

Hey there Car2018 - Thank you so much for your kind remarks! We certainly appreciate your business and stand ready to help you and your family when you need us. Now that Roy has you fixed up with your new vehicle let us help keep it running right with regular visits to our new Xpress Oil Change Plus maintenance center. We'll have you wheels up / wheels down in about an hour and you never need an appointment to receive our best service! Thanks again for your business and your thoughtful review - We hope to see you soon! The Don Hewlett Team

December 08, 2018

Transmission / 4WD transfer case service I took my wife's 4WD Tahoe in for transmission and drive train service, and the service department found that a small leak was actually a hole worn in More

by Tahoeguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Conrad, Bryce Parrish
Dec 12, 2018 -

Don Hewlett Chevrolet Buick responded

Hello There Mr. TahoeGuy - Thanks for this recent service business and thanks as well for this wonderful review! We are proud of our amazing team and with the right support they are able to consistently provide excellent service to our guests. When folks like you leave happy and recognize our staff for their efforts it lets us know we must be doing things the right way. Please call on us the next time we can be of service to you or your family. Best regards - The Don Hewlett Team

December 04, 2018

Paul Britton is a Rock Star Salesman!!! I had an outstanding experience working with the entire Hewlett Team! Paul Britton was our salesman, and he was outstanding! Brett McCleney is F More

by Scottstout1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett McCleney, Paul Britton
Dec 06, 2018 -

Don Hewlett Chevrolet Buick responded

Hello Mr. Stout - Thank you for your recent new vehicle purchase and for putting your trust in our dealership. Now that Paul has you fixed up with your new vehicle let us help keep it running right with regular visits to our new Xpress Oil Change Plus maintenance center. We'll have you wheels up / wheels down in about an hour and you never need an appointment to receive our best service! Thanks again for your business and your thoughtful review. We hope to see you soon - The Don Hewlett Team

Dec 06, 2018 -

Don Hewlett Chevrolet Buick responded

Wow Scott, we're glad you had such a wonderful experience with us! Thanks for shopping Don Hewlett Chevrolet Buick.

December 04, 2018

Outstanding Alicia Is a great service advisor, had a good experience working with her. She kept me updated on the status of our vehicle very professional. Rich More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Lynch 5 stars she is excellent , Steven Lawrence
Dec 05, 2018 -

Don Hewlett Chevrolet Buick responded

Hello Rick - Thanks for choosing Don Hewlett Chevrolet as your preferred dealership and thank you also for these kind comments about your service advisor Alicia. (We're kind of fond of her, as well!) Please call on us the next time we can be of service to you or your family. Best regards - The Don Hewlett Chevrolet Customer Care Team

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