
Don Hewlett Chevrolet Buick
Georgetown, TX
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This was our first experience with Don Hewlett Chevrolet Glad we decided to have them quote our company vehicles. They had the inventory and were very competitive. We are looking forward to dealing with Edwa Glad we decided to have them quote our company vehicles. They had the inventory and were very competitive. We are looking forward to dealing with Edward and the Don Hewlett team again. More
Express Lube Plus Each time I have used the Express Lube Plus it was a good experience with quick and good service. But last week I took it in to get an State Inspectio Each time I have used the Express Lube Plus it was a good experience with quick and good service. But last week I took it in to get an State Inspection and they completed the job quickly. The Service Advisor asked if I wanted a Free Wash and I agreed. I assumed the service employee knew to turn off my sensor controlled windshield wipers. He did not and the water activated the windshield wipers. The Washer Brushes damaged one of my windshield wiper arms and I had to bring it back the next day to have it repaired. I did not use the wipers for a few days after the repair until my wife was driving in a small rain shower and when she returned home she told me that the driver side wiper would not clean the rain off of the windshield. I looked at the wiper blade and found the rubber had pulled out of the retainer in the middle of the blade. I removed the wiper blade and used a tool to reinsert the rubber blade back in the retainer and now the wiper works fine. More
Always courteous and welcoming I go for large and small items. The last visit just needed “something “ reset. I was in and out before I could drink my complimentary coffee. But last I go for large and small items. The last visit just needed “something “ reset. I was in and out before I could drink my complimentary coffee. But last week I was there to have left blinker bulbs replaced. More
Poor service experience I relived my past experiences at places like Firestone and it’s competitors where they are required to upsell u things you don’t really need. They rec I relived my past experiences at places like Firestone and it’s competitors where they are required to upsell u things you don’t really need. They recommended a new air filter, which means they didn’t even look at the fact I have an aftermarket cold air exhaust system... also a cabin filter? I’m not even going to start at the literal rip-off price provided to replace it but also mention they never looked at it because it’s clean as xxxx since it was recently replaced. I didn’t buy a vehicle and warranty to get swindled by techs that want to sell me stuff I don’t need or can even use?!? More
Hewlett Service Department Best service department!!! Best dealership!!! John Jarvis is the bomb!!! Have been coming back for eleven years now. Have never received bad service Best service department!!! Best dealership!!! John Jarvis is the bomb!!! Have been coming back for eleven years now. Have never received bad service from the professionals at Don Hewlett!!! More
Very good service. I always bring my vehicles here when they need service because they are trustworthy and do quality work. They really take good care of my cars. I always bring my vehicles here when they need service because they are trustworthy and do quality work. They really take good care of my cars. More
Great experience I had a great experience with Roy who was our saler , he is cery friendly, he helped a lot with all our questions great service would recommend to fri I had a great experience with Roy who was our saler , he is cery friendly, he helped a lot with all our questions great service would recommend to friends More
Transmission / 4WD transfer case service I took my wife's 4WD Tahoe in for transmission and drive train service, and the service department found that a small leak was actually a hole worn in I took my wife's 4WD Tahoe in for transmission and drive train service, and the service department found that a small leak was actually a hole worn into the 4WD transfer case housing. While not happy about spending big bucks to replace the entire transfer case, I am very pleased with Paul Conrad and the mechanics that worked on it. After some initial issues, they made sure that everything was working properly, and the Tahoe is now as good as new. Paul went the extra mile to keep me informed as they kept the Tahoe a day longer so his mechanics could randomly drive the vehicle to insure they had found the small issue giving me an error message. All the extra time spent on this repair was part of my initial repair I had already paid for. They stood behind their work and didn't stop until everything was right. I have found this to be a rare quality not found in most outside repair facilities. I continue to use Don Hewlett Chevrolet for maintenance and repairs because they have earned my trust and confidence. More
Paul Britton is a Rock Star Salesman!!! I had an outstanding experience working with the entire Hewlett Team! Paul Britton was our salesman, and he was outstanding! Brett McCleney is F I had an outstanding experience working with the entire Hewlett Team! Paul Britton was our salesman, and he was outstanding! Brett McCleney is Finance was also outstanding! More
Outstanding Alicia Is a great service advisor, had a good experience working with her. She kept me updated on the status of our vehicle very professional. Rich Alicia Is a great service advisor, had a good experience working with her. She kept me updated on the status of our vehicle very professional. Richard Eaves More