
Don Hewlett Chevrolet Buick
Georgetown, TX
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Fast and friendly service Zane knew what we were looking for in a SUV, and had several models already picked and ready to show to us when we arrived. After test driving these v Zane knew what we were looking for in a SUV, and had several models already picked and ready to show to us when we arrived. After test driving these vehicles, we chose the one that was right for us. Zane and Brett walked us through the sales process with no hassles, and we walked out several hours later the proud owners of a gently used 2018 Equinox. Thanks Zane and Brett! More
Bought a used tahoe Great experience, Ronnie was great and everyone else was very friendly. I would def come back to buy another vehicle and will also refer others. Great experience, Ronnie was great and everyone else was very friendly. I would def come back to buy another vehicle and will also refer others. More
The no need for service, service call. The quick lane service folks took a picture of a leaky shock on my 2018 Silverado. Told me to make a service appointment to have shock replaced. Mad The quick lane service folks took a picture of a leaky shock on my 2018 Silverado. Told me to make a service appointment to have shock replaced. Made appointment for that and also to look into one of those “it doesn’t happen all the time” problems. I explained the “doesn’t happen all the time problem” to my service professional and was given an appointment for the dealership to look into the problems. After several days my service professional called and explained to me that my vehicle had hydraulic shocks and leaks were to be expected. New to me, ever since my first vehicle, in 1964, I had always been told a leaking shock meant that the seal had been broken, and it was in need of replacement. This just goes to show that you learn something new every day. As to the problem with the transmission on the Silverado, I was given a we can’t find anything wrong with it and we will be happy to look again if it becomes a more regular problem. Thus the no service, service appointment. I was also told that they would have to talk to the quick lane service about not worrying customers about leaking shocks. It seemed to me to be a don’t worry the customer about the problem while it’s under warranty approach, but that may just be my cynical nature coming out. More
Amazing service We just purchased our fourth vehicle from Don Hewlett Chevrolet. The employees are wonderful and I have NEVER felt any pressure to buy from any of the We just purchased our fourth vehicle from Don Hewlett Chevrolet. The employees are wonderful and I have NEVER felt any pressure to buy from any of their staff or salesmen. I will be purchasing my next vehicle from don Hewlett when the time comes! More
Professional service Alicia and the fantastic service team behind her at Hewlett always exceed expectations. The work is always done on time and on budget. Alicia is the b Alicia and the fantastic service team behind her at Hewlett always exceed expectations. The work is always done on time and on budget. Alicia is the best! More
Oil Change and Service As always, the Service Department provided excellent service in a timely manner! The Staff (all) at Don Hewlett are always friendly, approachable, k As always, the Service Department provided excellent service in a timely manner! The Staff (all) at Don Hewlett are always friendly, approachable, knowledgeable and professional. More
DAS 2018 Very. impressed with service center with exception of people rotating tires . They never balance tire pressures in tires when they rotate them. I had Very. impressed with service center with exception of people rotating tires . They never balance tire pressures in tires when they rotate them. I had the car wash and expected they would at least vacuum floor mats. More
Poor/incomplete service This is the third time in a row that I have had bad service from the service department. The first two were no return of phone calls after leaving a This is the third time in a row that I have had bad service from the service department. The first two were no return of phone calls after leaving a message. This happened with two different service reps. that I have dealt with before. As a result I went elsewhere for service. The last time was with the express lube service. After I left the service center I noticed that they had not checked the tire pressures which I suspect that they probably did not rotate the tires. I checked the work order when I got home because I noticed that the mileage for the next oil change on the window sticker showed less mileage that when I went in for this oil change. The paperwork also had the wrong license plate number on the work order. It did have the correct address and name. It makes me wonder if they actually changed the oil or just reset the computer. Scott Nowling has done a wonderful job at setting up a good relationship between me and Don Hewlett which was excellent in the past. Sorry, but three strikes and you are out. I am taking my service elsewhere. More
Professional service = customer loyalty The service I’ve received at Don Hewlett keeps me coming back. Can’t say enough about the friendly and professional service. I look forward to doing f The service I’ve received at Don Hewlett keeps me coming back. Can’t say enough about the friendly and professional service. I look forward to doing future business as needed with the Hewlett Gang. More
Garret Benyo has to be one of the best salesman ever. Stopped in late on the way to Dallas from San Antonio and was greeted by Garret Benyo. He took the time to explain the truck we were looking at perfec Stopped in late on the way to Dallas from San Antonio and was greeted by Garret Benyo. He took the time to explain the truck we were looking at perfectly. He didn't waste any time in gathering the info needed, sharing the info I needed. Just a great all around salesman. Called me back after the holidays before noon. I didn't get the financing I needed to make the deal, but if I did I would of bought just on customer satisfaction. Thanks Garret your 5 stars in our book for sure. More