Don Hewlett Chevrolet Buick

New car purchase Bruce Haist was excellent! He is hands down the most professional car salesman that we've worked with. He didn't use any high-pressure sales tactics a Bruce Haist was excellent! He is hands down the most professional car salesman that we've worked with. He didn't use any high-pressure sales tactics and did not push unwanted accessories or add-ons for our new car. The wait time for our entire visit including test drive, paperwork, financing, make-ready was typical (approximately 4 hours). I would happily recommend Bruce to any friends or family looking for a new vehicle. More

Car Deal with Ronnie Bradford Our experience with Don Hewlett was very positive. My son had let Ronnie know we were coming Saturday afternoon to look at several cars I had seen on Our experience with Don Hewlett was very positive. My son had let Ronnie know we were coming Saturday afternoon to look at several cars I had seen on the website. From the very beginning he was friendly and accommodating to show us what we preferred. We found one and the purchasing process was very efficient. Paperwork was done in a timely manner. Financing was also efficiently done by Brett. The man who asked if the car had all wanted and told us about adding remote start and window tinting was very knowledgeable and friendly too. I'm sorry I don't remember his name. We will continue to use Don Hewlett. Pat Earp More

Great We really enjoyed our experience from start to finish. Our salesman , Jud Charlton was great and made sure we understood everything about our new v We really enjoyed our experience from start to finish. Our salesman , Jud Charlton was great and made sure we understood everything about our new vehicle. More

My latest oil change experience I was in for an oil change. Ada met me on the driveway and took my information. I asked her for a car wash and vacuum and she told me that the car w I was in for an oil change. Ada met me on the driveway and took my information. I asked her for a car wash and vacuum and she told me that the car wash machine was down but she would have my car hand washed. She could not have been nicer. Afterward she went over the areas that will be of concern in the near future as far as services that will need to be done because of the mileage on my Encore. She told me how much they would cost and how long it would take to perform them so I could plan accordingly. When I went to pay, Kathy, the cashier, was so sweet. I had printed a Rewards Coupon so i could use that and Kathy handled it perfectly. She is always very courteous and efficient. I drove away in a nice clean car. Rewards plus great service! What a wonderful service department. Thank you for hiring and training such great employees. Don Hewlett will have my business for a very long time. More

Ronnie was very professional while also being personable. I felt the salesman cared about placing me in the best car he could within the parameters of my budget. He was so very helpful. I felt the salesman cared about placing me in the best car he could within the parameters of my budget. He was so very helpful. More

Staff is great! Always friendly The staff was friendly, answered my questions and fixed my car in a timely manner. The rental was great and enjoyed driving a different vehicle. The staff was friendly, answered my questions and fixed my car in a timely manner. The rental was great and enjoyed driving a different vehicle. More

Super Friendly and Painless I didn't expect to purchase a vehicle when we stopped by Don Hewlett Chevrolet, but our salesman, Ronnie Bradford met us and went the extra mile to fi I didn't expect to purchase a vehicle when we stopped by Don Hewlett Chevrolet, but our salesman, Ronnie Bradford met us and went the extra mile to find the SUV I was looking for. He really searched hard to make sure I didn't settle for something I wasn't completely happy with. Brett in finance kept us laughing through what could of been a very long process. Everyone was so friendly and made the experience a fun one. More

Worst Customer Service Ever Terrible customer service. I purchased a new vehicle from their competitor and all I had to do was drive to this dealership to turn in my Chevy lease Terrible customer service. I purchased a new vehicle from their competitor and all I had to do was drive to this dealership to turn in my Chevy lease and give them a check for the money due. They would not accept it. They were telling me that the GM Financial website was down and they could not process it. That was a complete lie. I went back to the dealership next door and we called GM Financial ourselves and GM verified that no systems were down and that even if they WERE down, the dealership can still process the lease turn in for me. We called the Chevy dealership back and told them that and they then said "well we are not allowed to take leases if you didn't buy from us". Called GM back and GM confirmed that also was not true. Eventually GM Financial came up with a solution for me that did not involve this dealership. All in all, this dealership will NEVER get business from me or anyone I know. More

Oil change We have purchased many vehicles from Don Hewlett Chevrolet Buick over the past years and have been very pleased with the vehicles and the service depa We have purchased many vehicles from Don Hewlett Chevrolet Buick over the past years and have been very pleased with the vehicles and the service department. More

Great salemsan and people, the rest of the staff were slow Carl was awesome, and so was Noemi in Finance. I waited a LONG time to get to the Finance office but everyone was nice. Overall a good experience. Carl was awesome, and so was Noemi in Finance. I waited a LONG time to get to the Finance office but everyone was nice. Overall a good experience. More