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Don Hewlett Chevrolet Buick
Georgetown, TX
2,219 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,219 reviews
October 30, 2024
This was my first time buying a car and I was taken care of. The staff listened to me and make the experience very easy. I will be recommended this dealership and will be coming back! of. The staff listened to me and make the experience very easy. I will be recommended this dealership and will be coming back! More
by brookek
Employees Worked With
Jeff Grazioplene
October 28, 2024
Very easy to find the time for the service, very professional and kind, they gave us all info we needed at the end of the service, we were happy to wait in the waiting room, very good environment professional and kind, they gave us all info we needed at the end of the service, we were happy to wait in the waiting room, very good environment More
by dvcapoche
Employees Worked With
Not remember the name
October 16, 2024
The staff was friendly and patient. We had a specific scenario to resolve, and the sales and finance teams met our needs regarding trade-in value, MSRP for our new vehicle, and APR base We had a specific scenario to resolve, and the sales and finance teams met our needs regarding trade-in value, MSRP for our new vehicle, and APR based on our credit scores. However, the dealer website could be improved to reflect package availability by specific package names when filtering vehicles. For example, the GM website lists the "Safety and Technology Package," but the Don Hewlett website lists similar option names, making it challenging to find the exact vehicle we were looking for. On a positive note, the dealer website made it easy to find a vehicle based on projected delivery versus in-stock inventory. More
by daveteply
Employees Worked With
Tyler Chauvin, Roy Martinez, Orlando Mata
October 13, 2024
Don Hewlett Chevrolet Buick made purchasing a car smooth and easy! They are very friendly and they listen to find out exactly what you are looking for! Family oriented. I will definitely be buying another c and easy! They are very friendly and they listen to find out exactly what you are looking for! Family oriented. I will definitely be buying another car from the Hewlett’s. More
by imanichristopher
Employees Worked With
Kelsey Balingit, John Weldon, Orlando Mata
October 10, 2024
Fixed the main complaint SD card for nav. system but the A/C not blowing cold out the vents at times on first start up at least five minutes and the 2 gear shutter at mild to medium throttle system but the A/C not blowing cold out the vents at times on first start up at least five minutes and the 2 gear shutter at mild to medium throttle was wrote up as no problem found. More
by abrack60
Employees Worked With
Service writer,Jeffrey Lisenbe
October 02, 2024
I had to take my C8 back to the dealership for service on 8/30/24 because there was engine oil on my garage floor after my 9/20/24 engine oil change and the underside panels were soaked with oil. The service 8/30/24 because there was engine oil on my garage floor after my 9/20/24 engine oil change and the underside panels were soaked with oil. The service tech assessed that there was no engine oil leak and the oil on the garage floor and underside panels was due to "residual oil from the oil change" To me "residual oil from the oil change" means a sloppy mechanic and should be fired. This was a rushed job even though the car was in the service shop for more than half a day. I've done lots of engine oil changes and I've never heard of "residue oil" I DO NOT recommend Don Hewlett Chevrolet More
by Carmine Nicoletta
Employees Worked With
NA
September 15, 2024
Kaitlynn Askren… my Service Rep… and the Hewlett Chevy team were amazing at working to get approval from my extended warranty to get my transmission replaced. team were amazing at working to get approval from my extended warranty to get my transmission replaced. More
by rcharanza
Employees Worked With
Kaitlynn Askren - 5-Stars
September 06, 2024
They were supposed to tint our windows as part of the deal. However, since they didn't included as part of the contract they do not want to validate it. They manager and the accountant were present when deal. However, since they didn't included as part of the contract they do not want to validate it. They manager and the accountant were present when the deal was offered and accepted. No need to be denied. They stated they will call during the week to get it scheduled, but once they didn't contact me I drove up there and no one is acceepting responsibility. They do not honor their word or deal. They just want to close the sale, no matter what they promise you. More
by Candido
Employees Worked With
Roy Martinez
