Don Hewlett Chevrolet Buick

Taken care of with no concerns and quick response. Personable and provided shuttle back to Salado. Personable and provided shuttle back to Salado. More

Jerry took good care of our car and kept us informed on the repairs needed and timing to completion. the repairs needed and timing to completion. More

Carlos was very professional, kind & honest. He went above & beyond! The deal was a smooth process & I walked out a very happy customer. He went above & beyond! The deal was a smooth process & I walked out a very happy customer. More

Servic was quick and the team members address polities and helpful. I enjoy doing business with Don Hewlett Chevrolet. and helpful. I enjoy doing business with Don Hewlett Chevrolet. More

Did a great job helping us find what we were looking for. Will use Don Hewlett on any future purchases. Big thanks for making it easy. Will use Don Hewlett on any future purchases. Big thanks for making it easy. More

Darrell at the collision dept always kept us in the loop, allowing us to understand the next step on our truck. Thank You Darrell! loop, allowing us to understand the next step on our truck. Thank You Darrell! More

A very unique experience from start to finish. The salesman, Kent Franklin was very helpful. Any questions that we had, he very diligently attempted to find the answer. I will certainly tell my The salesman, Kent Franklin was very helpful. Any questions that we had, he very diligently attempted to find the answer. I will certainly tell my family and friends about my experience and this dealership. More

The staff made the whole thing quick and easy. Great Job Team, I would buy here again. Great Job Team, I would buy here again. More

My recommendation comes with some words of caution. First the good. We went to the dealer in unusual circumstances. Our vehicle had been wrecked and declared a total loss, but our insurance company First the good. We went to the dealer in unusual circumstances. Our vehicle had been wrecked and declared a total loss, but our insurance company was being slow to pay damages. The dealership handled the situation very fairly and was held the vehicle we were purchasing for eleven days. The next positive was our salesman. Very likeable and sensitive to our situation. The first negative happened when were about to finance the new vehicle and pick it up. We waited over two hours for a finance person to do the paperwork for the loan. We actually left the dealership and took an uber home out of frustration. Second, we arranged a second pick up date and made an appointment with the finance person. That part went well, helped by the fact that our insurance payment had arrived so no need for the loan. Unfortunately, no one had checked on the car to see if it was ready. In fairness it probably was the day of the first pick up attempt, but had sat under a tree in the interim and was quite dirty. Additionally the phone app we uploaded showed the vehicle was not fully fueled and was low on tire pressures. So another very long delay. Finally it was discovered on giving us "key" that one fob was missing. A five star dealer would have caught all those things before our afternoon arrival. More

Oil change is always correct, except they fudge on the correct dip stick measurement..... Still good work. correct dip stick measurement..... Still good work. More