Don Hewlett Chevrolet Buick

Kaitlynn Askren… my Service Rep… and the Hewlett Chevy team were amazing at working to get approval from my extended warranty to get my transmission replaced. team were amazing at working to get approval from my extended warranty to get my transmission replaced. More

They were supposed to tint our windows as part of the deal. However, since they didn't included as part of the contract they do not want to validate it. They manager and the accountant were present when deal. However, since they didn't included as part of the contract they do not want to validate it. They manager and the accountant were present when the deal was offered and accepted. No need to be denied. They stated they will call during the week to get it scheduled, but once they didn't contact me I drove up there and no one is acceepting responsibility. They do not honor their word or deal. They just want to close the sale, no matter what they promise you. More

There was too much of going back and forth after what I said was my final offer. There was two stories from the salesman and the manager. I will not be going back to buy another vehicle said was my final offer. There was two stories from the salesman and the manager. I will not be going back to buy another vehicle More

I LOVE my car! However I was completely overcharged! My fault for not researching. It was used and almost immediately the paint started oxidizing, to which they kne However I was completely overcharged! My fault for not researching. It was used and almost immediately the paint started oxidizing, to which they knew about, and it is NOT covered even by extended warranty. A known problem on my year and model. The service department broke my key fob and refuse to fix it. This trip to the service department, we brought it in for the back hatch and transmission slipping,( the transmission they replaced less than a year ago). It took 3 days to fix hatch and NEVER got the transmission looked at. That would have taken another 2-3 weeks just for a diagnoses. We are part of the epidemic of grandparents raising grandchildren and I need a reliable car that, we can afford, to get these 4 blessings to 3 different schools everyday! Although they know my story, they NEVER offer loaners. I will not buy from here again however, I will have to get my car serviced there since this is where we bought out extended warranty. FYI: per our extended warranty agreement, if you take your vehicle to the dealership where you bought the warranty, there is NO CO-PAY. They have tried to charge us twice until we called the warranty company who then had to reach out to the dealership. Had we not known that, would they have refunded our money? Shady if you ask me! We are actively looking for a new car to end our relationship with this dealership. More

Always very professional personnel and excellent service. Kept me informed about the progress of my repairs and when it was finished. I have been doing business with this dealership since 2011 and will conti Kept me informed about the progress of my repairs and when it was finished. I have been doing business with this dealership since 2011 and will continue. More

Good experience and knowledgeable staff. Car was made available the same day. Thank you very much Car was made available the same day. Thank you very much More

I have the Duromax engine in my Tahoe. This was the second time (@ Hewlett) getting Service that the DEF tank was not refilled. I have asked each time it be checked and filled. Also they w This was the second time (@ Hewlett) getting Service that the DEF tank was not refilled. I have asked each time it be checked and filled. Also they would not accept the “Discount” coupon that you sent to me. More

Megan in service department was very friendly also my car was ready quicker than they estimated. was ready quicker than they estimated. More

Absolutely amazing. Mike Hood is the best. I called the dealership first time 11 AM and I walked in the store at noon and walked out with a new Silverado Z-71 at 3pm. W Mike Hood is the best. I called the dealership first time 11 AM and I walked in the store at noon and walked out with a new Silverado Z-71 at 3pm. Would’ve been faster, but I ran into a snag with my credit union. Two days later, they were able to schedule a spray in bedliner while I waited. That was amazingly fast I was in and out in 2 hours. More

Jaden Henderson went above and beyond our expectations. We are more than pleased with the repairs on our Chevrolet Silverado. We are more than pleased with the repairs on our Chevrolet Silverado. More