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Don Hewlett Chevrolet Buick

Georgetown, TX

4.6
2,219 Reviews

7601 S Interstate Highway 35

Georgetown, TX

78626

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Showing 2,219 reviews

August 16, 2021

I had an excellent experience with Don Hewlett Chevrolet and Jeff Sawisch and the rest of the people who helped me get my newest car! They were even trustworthy to let me drive my new car home to just outs More

by ktipping52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sawisch
Aug 18, 2021 -

Don Hewlett Chevrolet Buick responded

Hi Kathie: Thank you for selecting your new 2021 Chevrolet Equinox at our dealership. We appreciate your feedback and enthusiasm for our sales staff. We hope you enjoy driving your new Chevy every day. Hewlett Customer Care Team

August 14, 2021

I have always had quick/friendly service. Have purchased several vehicles from them and will likely do so in the future. Also very convenient location/access. More

by C B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buddy Shepperd
Aug 18, 2021 -

Don Hewlett Chevrolet Buick responded

Well hey there C B! Thank you for your recent visit to Don Hewlett Chevrolet-Buick. We realize you have a choice of where to spend your vehicle dollars and we are certainly proud to have earned your business. Please call on us the next time we can provide this same level of professional, caring vehicle support for you or your family. We hope you have a great day! The Hewlett Customer Care Team

August 12, 2021

I took my vehicle in for regular scheduled maintenance (oil change etc). You guys called and advised I service my transmission, this was the second time for it to be serviced. You guys have maintained m More

by Luke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jacob Rogers, Dave Grove, Alicia Lynch
Aug 17, 2021 -

Don Hewlett Chevrolet Buick responded

Hello Mr. Kuss - Thank you for your recent vehicle service visit to the Don Hewlett Chevrolet service department. We're sorry to learn from your comments that your 127,000 mile vehicle developed transmission issues shortly after being serviced. Upon further inspection it was found that an internal trani component failed sending metal fragments throughout the system. While we will agree with you that the timing of this failure stinks, there is no way for a basic transmission fluid flush service to cause this type of failure. You are smart to follow the GM recommended maintenance schedule and in doing so you have undoubtedly extended the life of your 2016 Tahoe. In our opinion, this component failure was unavoidable and unfortunately your vehicle is now well beyond any GM factory warranties. As your local dealership, we want to recognize our longstanding relationship by helping with the cost of the needed repairs. We hope you can appreciate these significant discounts and come to realize that the dealership has indeed stepped up to help. The good news is that the needed repairs are now complete and the vehicle is ready for pick up. Thanks again for your continued business and rest assured - we'll be here for you in the future when you need this same level of professional, friendly product support. Take care & Stay Safe! The Hewlett Customer Care Team

August 11, 2021

lube center, but i have noticed that the lack of people of color in any position, other than the manual labor jobs no mangers are parts salesman are any service advisors . thru out the dealer More

by evhall27
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Phillip Davis
Aug 17, 2021 -

Don Hewlett Chevrolet Buick responded

Hello evhall27 - Thank you for your recent visit to our Xpress vehicle maintenance center. From your comments it's easy to see that you had limited exposure to our broader Hewlett team. No worries - as you explore our many product support options you will encounter a very diverse representation of all kinds of wonderful people. Since 1971 we are proud to have attracted and cultivated the talent, skills and loyalty of some amazing folks. Across all positions, we're most proud of the many employees who started out at entry level and through their high character and amazing work ethic have now achieved management status. We're proud to have earned your business and we invite you back to experience the Hewlett difference that can be found throughout our organization. From vehicle sales, service, parts, collision repair, accessories and full service personal insurance - Hewlett has it all! Thanks again & we look forward to seeing you soon - The Hewlett Customer Care Team

August 04, 2021

I had an excellent experience with Don Hewlett Chevrolet and Dan Murphy as my sales representative and Brett McCleney from the finance department. I needed some extra help as I needed to get external finan More

by karenwhite06517
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Murphy, Brett McCleney
Aug 18, 2021 -

Don Hewlett Chevrolet Buick responded

Hi Ms. White: Thank you so much for writing in to express your appreciation for our hard working finance team and sales team members. Thank you for shopping at our dealership, and selecting your new vehicle with us. Hewlett Customer Care Team

July 30, 2021

Great experience ! The teamwork was amazing! I would definitely recommend Don Hewlett to anyone seeking a new or used vehicle. Although the selection of cars was limited I found one I will enjoy for yea More

by nmanhart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie , Mike Stephens, Jeff Grazioplene
Aug 17, 2021 -

Don Hewlett Chevrolet Buick responded

Hello! Thank you so much for your kind words about working with our sales department. We appreciate your high rating. We hope the new vehicle brings your many miles and years of safe travels. Hewlett Customer Care Team

July 28, 2021

I came in to just browse vehicles as I had been wanting to purchase something for a while but inventory had been low at other dealerships. Elias Pasos was our salesman & helped me choose my new purchase. H More

by Magma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elias Pasos, Chris Parker, Noemi Armenta
Aug 16, 2021 -

Don Hewlett Chevrolet Buick responded

Hello Magma: Thank you for selecting your new 2020 Equinox from our dealership. We are delighted to read that your salesman, Elias Pasos was able to assist you in a manner that overcame the rough start. We hope the new Chevy brings your family many safe miles of travel. Hewlett Customer Care Team

July 23, 2021

Service lady was very helpful, this was my 1st time at this dealership, she was great. Techs did a great job also. Thank you !! Will return for future oil changes, really like their service !! More

by bruiser40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept for oil change !
Jul 25, 2021 -

Don Hewlett Chevrolet Buick responded

Hey there Bruiser40 - Thank you so much for your recent visit and these kind remarks! We certainly appreciate your business and stand ready to help you and your family when you need us. We hope to see you soon - The Hewlett Customer Care Team

July 08, 2021

Everything was really simple with these guys. They made it really easy to make my purchase and then drive my car off the lot. Not sure what else to say. More

by leopardshark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noemi Armenta, Chase Bass
Jul 13, 2021 -

Don Hewlett Chevrolet Buick responded

Hello Leopardshark! Simple - easy - purchase ...That says it all my friend! Thanks for choosing Don Hewlett Chevrolet-Buick as your preferred dealership. Take care & we'll see you when it's time for that first simple, easy maintenance service at our Xpress Oil Change Plus department! The Hewlett Customer Care Team

July 05, 2021

Service was great . Very professional and courteous . Wasn’t pressured into any type of service. Will this amount be added to my Chevrolet Rewards ? Thank You! More

by evschultz57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
This was in the service department
Jul 06, 2021 -

Don Hewlett Chevrolet Buick responded

Hey there Evschultz57 - Thank you so much for your recent vehicle service visit and these kind remarks! Yes - The dollars you spend towards maintenance / repair for your vehicle should be reflected in the point totals you earn in your My Rewards account. Give it about a week and login to: mychevroletrewards.com to double check! We certainly appreciate your business and stand ready to help you and your family when you need us. We hope to see you soon - The Hewlett Customer Care Team

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