Don Hewlett Chevrolet Buick
Georgetown, TX
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Issue was fixed in a speedy manner. Paul Contrad in Services always stays on top of the repairs and keeps me informed. He is very professional, caring & helpful. . Services always stays on top of the repairs and keeps me informed. He is very professional, caring & helpful. . More
Overall, I love the efficiency of the service department at Don Hewlett. My only complaint is the cashier experience. She was annoyed when I asked to ensure I would get my GM points, this was a $1,400 bi at Don Hewlett. My only complaint is the cashier experience. She was annoyed when I asked to ensure I would get my GM points, this was a $1,400 bill and I wanted to make sure I would get the points this time, she replied that this was not something she did, she left it at that and never offered to help. More
Service department was outstanding, technicians were knowledgeable and courteous. Wind was blowing and it was very dusty so no car wash, I miss that. knowledgeable and courteous. Wind was blowing and it was very dusty so no car wash, I miss that. More
Everybody there is very welcoming. My sales consultant Jose Luis Valdez was super helpful and extremely patient with me throughout the entire process. Best customer service I've received at a dealership. Jose Luis Valdez was super helpful and extremely patient with me throughout the entire process. Best customer service I've received at a dealership. I have already referred a couple of friends to go see him. More
I have bought three trucks at Hewlett, so needless to say I would recommend them. The sales experience was fair and efficient. I have only used their dedicated quick oil change service and it is just that I would recommend them. The sales experience was fair and efficient. I have only used their dedicated quick oil change service and it is just that. More
They were very helpful, and easy to get along with. There were no hidden costs. They worked with us and got us a vehicle we wanted. I was very pleased. This is the second vehicle I have bought from here. Tha were no hidden costs. They worked with us and got us a vehicle we wanted. I was very pleased. This is the second vehicle I have bought from here. Thank you!! More
Great service. Megan proactively sent me texts updating me on the status throughout the day. Usually I have to call to get any status. Wish all service advisers did this. me on the status throughout the day. Usually I have to call to get any status. Wish all service advisers did this. More