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Don Hewlett Chevrolet Buick

Georgetown, TX

4.6
2,219 Reviews

7601 S Interstate Highway 35

Georgetown, TX

78626

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Showing 2,219 reviews

February 12, 2025

A great dealership! I am very grateful for everyone’s kindness, patience and help when buying my new Chevrolet Equinox. It can be an overwhelming process and decision bu More

by Brooklyn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Nevarez and Brett Buell
Feb 15, 2025 -

Don Hewlett Chevrolet Buick responded

Thank you for your kind words, Brooklyn! We're so glad to hear that you felt supported during your purchase of the Chevrolet Equinox. It’s wonderful to know that Brett and Jose were able to make the process easier for you. We appreciate your feedback and look forward to assisting you again at Don Hewlett Chevrolet Buick! Enjoy your new vehicle! Sincerely, Hewlett Customer Care Team

February 03, 2025

The entire staff at Don Hewlett, especially Roy and Carlos, treated us superbly. They made what could very well have been a "trying'' experience into a great one. Thanks! More

by gundrops
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roy Martinez, Noemi Armenta
Feb 06, 2025 -

Don Hewlett Chevrolet Buick responded

Thank you for your wonderful review! We're pleased to hear that our team, especially Roy and Carlos, could turn your experience into a great one. Your satisfaction is our priority at Don Hewlett Chevrolet Buick. We appreciate your kind words and hope to assist you again in the future! Sincerely, Hewlett Customer Care Team

January 23, 2025

Everything was great Keith was Phenomenal to work with and was a straight shooter throughout the entire process. Outstanding customer service and help throughout the entire experience More

by Erwin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Potash
Jan 24, 2025 -

Don Hewlett Chevrolet Buick responded

Thank you for your wonderful review! We’re thrilled to hear that your experience with Keith at Don Hewlett Chevrolet Buick was exceptional. His commitment to outstanding customer service makes a significant difference, and we appreciate you highlighting that. We look forward to welcoming you back for your next visit! Sincerely, Hewlett Customer Care Team

January 13, 2025

I was shopping for a new vehicle and I really appreciated working with Carlos Gutierrez at the Don Hewlett dealership -- I felt like he was very helpful and transparent and I felt very enabled to make my dec More

by TomokoB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Gutierrez, Tyler
Jan 15, 2025 -

Don Hewlett Chevrolet Buick responded

Thank you so much for your wonderful review! We're thrilled to hear about your positive experience working with Carlos and Tyler at Don Hewlett Chevrolet Buick. It's great to know that Carlos provided you with the transparent and pressure-free service you value. We're also glad that the financing process was smooth and enjoyable for you. We truly appreciate your recommendation and look forward to serving you again in the future! Sincerely, Hewlett Customer Care Team

January 12, 2025

When I leased my first experience with leasiing my first 2022 Envision was not a nice one and despite being a return customer for over 20 years. I decided not to return. My trust was gone. However, when t More

by gatlinbj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey Cooper and Cedric Adams, Ronnie Bradford, Jeff Grazioplene, Roy Martinez
Jan 14, 2025 -

Don Hewlett Chevrolet Buick responded

Thank you for sharing your experience with us! We truly appreciate your loyalty over the years and are thrilled to hear that Roy, Bailey, and Cedric were able to assist you in finding your new 2024 Envision. If you have any further questions or need assistance, please don’t hesitate to reach out. We look forward to seeing you at Don Hewlett Chevrolet Buick again! Sincerely, Hewlett Customer Care Team

January 11, 2025

Absolutely phenomenal experience. Everyone there is prompt and professional. Victor Sanchez is one of the most impressive, honest and likable people ive ever had the pleasure of doin More

by Jtmimr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Sanchez , Jeff Grazioplene
Jan 13, 2025 -

Don Hewlett Chevrolet Buick responded

Thank you so much for your kind words! We truly appreciate your feedback and are thrilled to hear about your phenomenal experience at Don Hewlett Chevrolet Buick. It's fantastic to know that Victor made such a positive impression and worked hard to ensure you got the right deal. We look forward to assisting you again in the future when you're in the market for another vehicle! Sincerely, Hewlett Customer Care Team

January 07, 2025

I never feel like it’s a big chore going to your dealership for service on my Silverado!! Always treated great!! Excellent customer service!!! More

by padillajames493
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
Jan 09, 2025 -

Don Hewlett Chevrolet Buick responded

Thank you for your wonderful review! We’re thrilled to hear that you enjoy visiting Don Hewlett Chevrolet Buick for service on your Silverado. Providing excellent customer service is our top priority, and we're glad to know you feel well taken care of. We look forward to seeing you again for your next service! Sincerely, Hewlett Customer Care Team

January 06, 2025

No nonsense work from website to pavement, view and touched what I wanted. Thereafter, the next steps were details, which are best in my opinion. More

by Catholic Camper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan G, Noemi Armenta
Jan 09, 2025 -

Don Hewlett Chevrolet Buick responded

Thank you for your review! We appreciate your positive feedback about your experience at Don Hewlett Chevrolet Buick. We're glad to hear that you found our process straightforward and that you were able to see the vehicle you wanted in person. Your satisfaction is important to us, and we look forward to assisting you again in the future! Sincerely, Hewlett Customer Care Team

December 28, 2024

Bought a Chevy Tahoe from them in November and did not have it checked by a trusted mechanic since they said their mechanic had done a full inspection of it. I took their word and after taking it home dri More

by Rivera.sal
Recommend Dealer
No
Employees Worked With
Na
Dec 30, 2024 -

Rivera.sal responded

In reply to your comment you made to this rating. Yes I did buy a vehicle that was as is but was never told it was a low priced vehicle due to mechanical issues. I’m just writing this to warn others to have it checked before they buy. Also I was never told you would assist me with the repairs Joey said we can not help you with this issue it’s all on me. $6800 to repair it.

Dec 30, 2024 -

Don Hewlett Chevrolet Buick responded

Dear Mr. Rivera: The vehicle you selected was one of our low priced AS-IS vehicles. We have new vehicles with warranty, and pre-owned vehicles sold with a warranty, this was not one of those. You signed a clear AS-AS disclosure statement in 18 point type that you clearly understood that we could not warranty the vehicle. You did not choose one of the extended service contracts to cover repairs that we sell that we offered you. Instead you chose to finance and buy an extended service contract from YOUR bank that won't fix the vehicle. We are happy to offer you a reduced rate for the repair here if you like. We've made this offer before to attempt to assist you with this situation. To make that arrangement please contact our Pre-Owned Sales Manager Tony Edgington at 512-681-3020. Thank you, Hewlett Customer Care Team

December 05, 2024

Kelsey Balingit was very helpful and professional at Don Hewlett Chevrolet Buick when I purchased my car. She knew everything about the car and helped me through the whole process. I would definitely recom More

by diana.yarbrough
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelsey Balingit
Dec 06, 2024 -

Don Hewlett Chevrolet Buick responded

Hey Diana - (Cue the music ...) Reviews like this make us wanna do our Happy Dance!! Our team works hard each day to provide the best overall experience for our guests and receiving this kind of positive affirmation lets us know we're doing things well. Please call on us the next time we can provide this same level of professional, friendly vehicle support for you, your family or place of business. Thanks again for your business and for sharing this positive feedback! The Hewlett Customer Care Team