Don Hewlett Chevrolet Buick

Your Review • 15 Word Minimum Your Review • 15 Word Minimum very good employees Noemí and cesar bravo recommended to my friends Minimum very good employees Noemí and cesar bravo recommended to my friends More

[UPDATED on 9/22/22] - See end of review. Brought the truck (2019 Silverado LTZ) in for several issues....dealership had the truck for nearly 3 weeks and was unable to resolve any of the i Brought the truck (2019 Silverado LTZ) in for several issues....dealership had the truck for nearly 3 weeks and was unable to resolve any of the issues but I still ended up paying over $800 in repairs/maintenance. Dropped the truck off and went on a two week vacation, it was not done (none of the work) when I returned and the majority of the work was performed in the two days before I picked it up - I think it mostly just sat while I was on vacation. 1. issue with camera in side mirror, display on dash camera showed flickering video sometimes tinted pink or blue, provided video example of the issue with cell phone. Unable to diagnose or fix. 2. Front brake sensor not displaying on dash. Replaced brake pad sensor but did not verify that this fixed the brake pad life indication on the dash (it did not). Paid $200 deductible but issue was not corrected. Referred me to the company that installed the lift on my truck to diagnose or repair. 3. Transmission shutters when shifting from 1st to 2nd gear, sometimes roughly, and from 2nd to 3rd, etc. Dealership acknowledged the issue and did a "relearn" on the transmission. Also suggested fluid service on the front and rear differential as well as the transfer case - truck mileage was close to the 45k mileage threshold where these are recommended. I agreed to have these services done but the transmission shudder is persists and has maybe even gotten slightly worse. Update: I returned to the dealership for the brake sensor issue and it was resolved with new brake sensor cable at no charge. I was pleased that they made an effort to help correct the issues I brought up in the initial review. The camera issue has not repeated itself and the transmission still shudders on occasion after all of the differential, transmission, and transfer case service. I'm not happy about that but it's not necessarily a reflection on the dealership. More

Outstanding service yet again! Great experience purchasing new vehicles and getting them serviced. Thanks to the entire team Great experience purchasing new vehicles and getting them serviced. Thanks to the entire team More

I was extremely pleased with the experience I had in buying my new Equinox. Jake actually called me & asked if I was interested in buying a car. I told him my situation & before long I had signed the pa buying my new Equinox. Jake actually called me & asked if I was interested in buying a car. I told him my situation & before long I had signed the papers for my car that was coming in. I got a fair price on my trade in & Jake helped me through the whole process. I couldn’t have asked for a better salesman then Jake. Jake & Don Hewlett have my business from now on. More

The dealership was very helpful and the customer service is amazing each time. I couldn’t ask for a better team to work on my vehicle. is amazing each time. I couldn’t ask for a better team to work on my vehicle. More

From sales to service it's always a great experience. Definitely who I recommend to friends and family. Definitely who I recommend to friends and family. More

Chis was excellent to work with. He kept me in the loop on how my repair was going via text and phone calls daily. He was diligent when working with my 3rd party extended warranty He kept me in the loop on how my repair was going via text and phone calls daily. He was diligent when working with my 3rd party extended warranty to receive the approval for the repair and ensured the repair was done in a timely manner once approval was received. More

I am a loyal customer of Don Hewlett Chevrolet for over 12 years,great service! 12 years,great service! More

Fantastic customer service. They got straight to the point: these are the problems, these are your options and these are the costs, this is how long it’s going to take. They did They got straight to the point: these are the problems, these are your options and these are the costs, this is how long it’s going to take. They didn’t push for anything, just let us decide what we wanted. Once we decided, our rep kept in touch with us throughout the entire repair process, kept us updated on the progress and offering different options as issues arose. The quality of work was excellent, solved our problems and the car is running great. More

Gilberto helped me find the right services for my needs and made sure I had all the information to get my car on the road. and made sure I had all the information to get my car on the road. More