Don Hewlett Chevrolet Buick

Virgil was awesome. Kept me up to date on everything. He made sure the vehicle was perfect when I came in to sign for it. I’ll definitely be seeing him next time I n Kept me up to date on everything. He made sure the vehicle was perfect when I came in to sign for it. I’ll definitely be seeing him next time I need a new vehicle. More

Julian went above and beyond to get me a great deal on the truck I wanted. Very friendly and professional gentleman. He shifted My prior experience at this dealership 180 degrees from awful to awesome. the truck I wanted. Very friendly and professional gentleman. He shifted My prior experience at this dealership 180 degrees from awful to awesome. More

Hewlett Chrevrolet’s service was great! Chris, my service coordinator made sure that I was aware of every step of the process. I have been a repeat customer and will continue to have my ve Chris, my service coordinator made sure that I was aware of every step of the process. I have been a repeat customer and will continue to have my vehicle serviced throughout my ownership of my car. More

Jake C. and Dawud were the BEST. They both showed genuine care and concern. YOU GUYS ROCK! I'll see you again, I'm buying my truck from you guys. I've alread and Dawud were the BEST. They both showed genuine care and concern. YOU GUYS ROCK! I'll see you again, I'm buying my truck from you guys. I've already gotten the cards, and have informed Dawud of my truck choice. I met Jake C. via internet, and Dawud upon my arrival. Jake had coordinated with him to meet me. Dawud listen to my needs and wants. He expressed genuine care and concern throughout the entire process. I purchased a brand new car. I was completely satisfied with everything. I went to the Killeen American Chevrolet and made the decision to check online. As I looked at Don Hewlett's site; I was impressed at their timeliness and the ability to accommodate me. I traveled from Killeen to Georgetown to make my purchase. Jake was professional and remained in constant communication. Again, he ensured I would be taken care of upon my arrival. Jake came and introduced himself to me. Dawud was very accommodating. Both gentlemen showed the utmost respect, care, concern, and professionalism. I was extremely Happy about my purchase. Furthermore, I was unable to drive my vehicle and my newly purchased one. These gentlemen drove my vehicle to me and returned to their work. They have done several follow-ups ensuring I was pleased with my vehicle and understanding of the terminology/ownership manual. I've their names and numbers to others for vehicle purchases. YOU GUYS ROCK!! More

Always good FaceTime-rapid diagnosis, fast deliver of part, rapid repair. I was Controller of a dealership for 5 years - this is a 1st Class Service Dept part, rapid repair. I was Controller of a dealership for 5 years - this is a 1st Class Service Dept More

The repair department was super helpful. They were able to patch my tire instead of me purchasing a new one. They resolved my check engine light timely. A local auto repair shop that I used They were able to patch my tire instead of me purchasing a new one. They resolved my check engine light timely. A local auto repair shop that I used to visit before purchasing my vehicle from Don Hewlett would always tell me I needed a new tire, they never patched my tires. And I always felt like I overpaid and was never sure if I was getting a fair deal. I always feel like I'm getting a fair deal from Don Hewlett and never feel scammed. Thank you for that peace of mind, and for your super friendly and helpful folks! More

The service was fast and people pleasant to deal with. I would highly recommend the crew! I would highly recommend the crew! More

An employee wrecked our vehicle after an oil change while he was driving it to the car wash area. It is on our dash cam as proof and he said a curse word when he did it. Then he went to lunch. We spoke with he was driving it to the car wash area. It is on our dash cam as proof and he said a curse word when he did it. Then he went to lunch. We spoke with Mike Hewlett, but he failed to say, "We are sorry this happened." Patrick in service did apologize to my husband. They fixed it but never apologized and said it was detailed, but it was still dirty on the inside. We will never give another dime and do not recommend. More

Great Staff and Great Service! !!! Customer service was great the dealership was clean and everything was clear and explained to me. !!! Customer service was great the dealership was clean and everything was clear and explained to me. More

Dealership has an accommodating waiting room for customers. Representatives are attentive and helpful to provide successful service. customers. Representatives are attentive and helpful to provide successful service. More