Don Hewlett Chevrolet Buick

Don Hewlett Chevrolet Buick responded

Hello Ms. Nisely - Thank you for trusting the Hewlett Collision Center with these recent auto body repairs. We're sorry to learn that the parts to complete the needed repairs took a bit longer to receive than originally anticipated. We will celebrate with you that repairs should be completed this week and you will receive your Tahoe back in short order. Thanks again for choosing the Hewlett Collision Center as your preferred auto body repair center. Take care, be safe & stay warm! The Hewlett Customer Care Team

Don Hewlett Chevrolet Buick responded

Wow - Christyw375! Reviews like that almost make us blush. We are so happy to have earned your praise and continued business. In response, we pledge to provide this same level of quality vehicle support on your next visit. We love referrals - so since you obviously appreciate our kind of caring, please - tell a friend where they should buy their next vehicle! Take care, stay safe & please wear that seatbelt (we wanna see you back!) - The Hewlett Customer Care Team

Don Hewlett Chevrolet Buick responded

Hello Mr. Kennemer - Thank you for your recent vehicle service visit to the Don Hewlett Chevrolet Buick service center. We're sorry to learn that a second visit was needed to correctly complete these requested repairs. Please know that we certainly appreciate your business and will use your experience to make improvements to our process and personnel where needed. We are confident that the next time you engage our store for product support you will once again experience our very best. Take care & Stay Safe - The Hewlett Customer Care Team

Don Hewlett Chevrolet Buick responded

Hello Emerald - Thanks for your recent visit to Don Hewlett Chevrolet-Buick. We realize you have a choice of where to spend your vehicle dollars and we're certainly proud to have earned your business and this wonderful online review as well! Please call on us the next time we can provide this same level of professional, caring vehicle support for you or your family. Take care & Stay Safe - The Hewlett Customer Care Team

Don Hewlett Chevrolet Buick responded

Hello Adam - Thank you for your recent visit to our Xpress vehicle maintenance department. We're sorry to learn the requested / needed services of this day took longer than originally anticipated. In reviewing the service notes, we find where our technicians encountered some technical difficulties with the reprogramming required for a GM recall. Technology is great (when it cooperates!) We apologize for any frustrations or inconvenience this delay may have caused. As to the additional maintenance recommendations presented during this visit - Please know that on each service visit we are going to recommend repairs / maintenance due because of time/mileage or as the result of a visual inspection. We follow GM's guidelines for maintenance schedules and with your vehicle having 55k miles - there are additional recommended services due. You made a significant investment when you purchased your truck, and it just makes sense to keep it running the way it should with regular maintenance. For your peace of mind - we will continue to make these recommendations and it is certainly your option to accept or decline as you see fit. Thanks again for your business & please call on us the next time we can provide quality vehicle support for you, your family or place of business. The Hewlett Customer Care Team

Don Hewlett Chevrolet Buick responded

Hey there Cattoy005 - Thank you so much for your recent vehicle repair visit and these kind remarks as well! We certainly appreciate your business and stand ready to help you and your family when you need us. Take care & please wear that seat belt (we wanna see you back!) - The Hewlett Customer Care Team

gczemlicka18 responded

My experience with Don Hewlett Chevrolet was very positive. Ms Shawn Wilson did an excellent job of earning my trust and selling me a. car I could afford. I felt that she understood my situation and was doing all she could to get me the best deal. I have told my all my friends and co-worker about Don Hewlett Chevrolet and what a good deal I got there.

Don Hewlett Chevrolet Buick responded

Hello Janine - Thanks for your recent visit to Don Hewlett Chevrolet-Buick. We realize you have a choice of where to spend your vehicle dollars and we're certainly proud to have earned your business and this wonderful online review as well! Please call on us the next time we can provide this same level of professional, caring vehicle support for you or your family. Take care & Stay Safe - The Hewlett Customer Care Team

Don Hewlett Chevrolet Buick responded

Well hey there Amanda - With a glowing review like that you just made our week! We know everyone is so busy these days, so it means a lot when one of our valued guests shares positive feedback when they feel we've earned it. In response, we pledge to deliver this same level of professional, friendly vehicle support on your next visit as well. Thanks again for your business and for sharing that little bit of sunshine. We hope you have a wonderful day! The Hewlett Customer Care Team

Don Hewlett Chevrolet Buick responded

Hello Red1oct, Thank you for your recent vehicle purchase from Don Hewlett Chevrolet-Buick and thanks for this wonderful feedback about your experience with Mike Hood. We're proud to have Mike on our team, and as you experienced he always gives his best to each guest. Please keep in mind that Mike loves referrals so make sure and tell all of your friends and family who they should call for their next vehicle! Thanks again for putting your trust in Don Hewlett Chevrolet-Buick. We'll see you when it's time for your first maintenance visit. Take care, Stay Safe and Happy New Year! The Hewlett Customer Care Team