Don Hewlett Chevrolet Buick
Georgetown, TX
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We were shopping online for a specific model used vehicle, and when I submitted an email inquiring about one they had advertised, Barry called me immediately and was very helpful and friendly. When vehicle, and when I submitted an email inquiring about one they had advertised, Barry called me immediately and was very helpful and friendly. When we arrived at the lot, we were impressed with the patient and personal service he gave us as we looked at that vehicle and some others. As we were trying to make up our minds, he probably thought that we were going to leave without buying anything, but he did not apply any pressure. We went ahead with the purchase because their price was significantly less than the competition's on the same specific year and model. Barry worked with us on getting us as much as possible for our trade and lowering the sales price as much as he could and the whole experience was very pleasant. We realized that Don Hewlett is a very family-oriented business with that small-town personal touch and we feel that not only have we gained a vehicle but that we have gained some new friends who will truly be willing to help us if we have any problems with this vehicle, as Barry has already called to check and see how it is working for us. More
I just bought a new 2009 truck from Don Hewlett Chevrolet. My overall expierience was great. The saleman, Mr Lee Dickie was very professional and helpful. After spending over seven hours at Carmax Chevrolet. My overall expierience was great. The saleman, Mr Lee Dickie was very professional and helpful. After spending over seven hours at Carmax on Saturday, only to have to return the vehicle on Teusday, it was nice to know that it only took half as long to get a new vehicle at Don Hewlett Chevrolet!! Prior to going to Don Hewlett Chevrolet, I stopped by Henna Chevrolet. They did not offer the same good deal that I got at Don Hewlett!! I would highly recommend that anyone take the short drive to Georgetown for a much better deal!! More
While on the chevrolet.com website last night I discovered that Don Hewlett had a number of suitable for our purposes 2009 Silverados at a very good price. I called this morning and spoke with Mat discovered that Don Hewlett had a number of suitable for our purposes 2009 Silverados at a very good price. I called this morning and spoke with Matt. It was my lucky day that he answered the call. He and the internet manager Tony got right back to me with the information I needed to make a decision. My husband and I went to the dealership that afternoon and Matt took us for a test drive so we could make sure we liked the truck, filled out some simple paperwork and then brought us to the finance guy Mitchell so that we could take advantage of the additional $1000 off with GMAC financing. They were both super fast and really helpful. No high pressure and none of those annoying delaying tactics that waste valuable time. They answered our questions about our various options, let us make our decision as to what worked for us and got us in our freshly detailed while we did the paperwork truck. Matt was super personable and helpful so despite the wonderfully speedy service we were never rushed. I would definitely send friends his way. Genoka More
I had a very good experience with the dealership. The sales person seems very honest in his suport for my vehicle search. I was able to be straight forward with him and received the same courtesy in ret sales person seems very honest in his suport for my vehicle search. I was able to be straight forward with him and received the same courtesy in return. I'd recommend this dealership/salesmans to others. More
Our experience with Don Hewlitt was very positive. We corresponded with the online sales department and specifically with Barry Harting. Through email we were able to track down the exact type of vehicl corresponded with the online sales department and specifically with Barry Harting. Through email we were able to track down the exact type of vehicle we wanted to look at. Once we narrowed down the choices we made an appointment to go in for a test drive. They gave us a fair trade in on our old car and we drove home the same day in our new Suburban. More
Ronnie was great to work with. He is very personable, professional and knows his products.He patiently showed me all the colors, explained all the different options with each model I was interested in an professional and knows his products.He patiently showed me all the colors, explained all the different options with each model I was interested in and explained the differences in pricing. After I settled my mind on one car he explained the entire process of purchase as we proceeded with the sale and financing, always making sure I understood what was happening and why. He went out of his way to make sure I was comfortable with my choice and to not inconvenience me in any way. (He even followed me to my home to pick up the title to my trade so I wouldn't have to make an extra trip since I live in Leander and the dealership is in Georgetown. He answered all my questions and always asked if I had any others, and to please call him if I thought of any, or had any concerns about our transaction. I would (and already have) recommended the dealership and Ronnie to friends, relatives, and co-workers. I look forward to dealing with the service department and am quite certain I will get the same attention and professional treatment from them as I did with Ronnie and the finance dept. I will certainly go to Don Hewlett Chevrolet, and to Ronnie when I am ready for my next auto purchase. More
Attractive and easily accessible Dealership. Lee Dickie approached me the first day that I came by just to look over the Silverado inventory. He introduced himself and gave me his card and directed me to approached me the first day that I came by just to look over the Silverado inventory. He introduced himself and gave me his card and directed me to the lot that held my selection and left me to freely look it over. He later came out to the lot and checked with me. I informed him that we would likely buy a vehicle the next day and we left it at that. The following day I called Lee on his cell phone that was on the card and he met myself and my wife on the lot and answered all of our questions. Lee has a great personality that made it feel as if we were dealing with a long time friend. Once we made our decision, he introduced us to Mitzi and we chose additional upgrades as she patiently explained them and even took us out to see vehicles with the upgrades we wanted. Financing was a snap with the professional services of Mr. Sowa and before we knew it we were in our washed and detailed Silverado and on our way. Lee called us to follow up with us and make sure we did not have any other questions or concerns after the weekend. Great experience. More
Customer service/Quality of Work; In general the entire Customer service/Quality of Work; In general the entire procedure was smooth. A lot of support via e-mail exchange from the sales people. Friendli Customer service/Quality of Work; In general the entire procedure was smooth. A lot of support via e-mail exchange from the sales people. Friendliness; Everyone at the dealer was friendly. Price; Since the car was a rare manual the price was ok. More
My overall experience with Scott was wonderful. As I stated to him, this isn't my first purchase from Don Hewlett. However, this was my first purchase on my own and I was nervous and anxious to see what stated to him, this isn't my first purchase from Don Hewlett. However, this was my first purchase on my own and I was nervous and anxious to see what kind of deal I would receive. Scott made the whole transaction as smooth as possible for me, and eliminated my concerns in the process. Overall, he was wonderful and I would recommend him to anyone who are looking to purchase. He was great before, during, and after the sale. More
I am very pleased with my experience with Don Hewlett in Georgetown. Lee made the whole process very easy and simple to understand, which was important to me as this was my first vehicle purchase, so I was Georgetown. Lee made the whole process very easy and simple to understand, which was important to me as this was my first vehicle purchase, so I was a little nervous about the process. He was friendly, was very polite with my family, my boyfriend, and myself, and he was willing to answer any question that I had (whether hairbrained or not). I really liked the chemistry between the employees in the dealership, I could tell that these men liked their jobs, and that they were willing to make my experience as pleasant as possible. I truly appreciate Lee's patience and his explanations, and especially when he cracked some jokes, which made not only me feel more comfortable, but my family. I feel that I got a really terrific deal on my new Tahoe, and I'm half in love with it already, after only several hours. Thank you for the wonderful experience, and I will be personally recommending Don Hewlett in Georgetown (specifically Lee) to my friends and family looking for deals on vehicles. THANKS and God bless! Joanna Thaler More