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Don Hewlett Chevrolet Buick

Georgetown, TX

4.6
2,188 Reviews

7601 S Interstate Highway 35

Georgetown, TX

78626

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Showing 2,188 reviews

January 04, 2023

Second purchase from this dealership. Great experience! Dealership & Mike Hood couldn't have been nicer and more accomodating. We will be back! More

by red1oct
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Hood, sales., Noemi Armenta
Jan 06, 2023 -

Don Hewlett Chevrolet Buick responded

Hello Red1oct, Thank you for your recent vehicle purchase from Don Hewlett Chevrolet-Buick and thanks for this wonderful feedback about your experience with Mike Hood. We're proud to have Mike on our team, and as you experienced he always gives his best to each guest. Please keep in mind that Mike loves referrals so make sure and tell all of your friends and family who they should call for their next vehicle! Thanks again for putting your trust in Don Hewlett Chevrolet-Buick. We'll see you when it's time for your first maintenance visit. Take care, Stay Safe and Happy New Year! The Hewlett Customer Care Team

January 04, 2023

I received great service. We always do. They are prompt, knowledgeable and friendly. Always recommend to friends . More

by victgalb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
express
Jan 06, 2023 -

Don Hewlett Chevrolet Buick responded

Hello Victgalb - Thank you for sharing these kind words about your recent experience at our Xpress Oil Change Plus vehicle maintenance center. We value your business and pledge to provide this same level of friendly, professional vehicle support the next time you need our assistance. Take care, Stay Safe & Happy New Year! The Hewlett Customer Care Team

January 03, 2023

Jake was amazing! ! He was able to get me my dream truck at the payment I wanted!! Also, got me with accessories so I can upgrade my truck! More

by Awetherelt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake C, Jeff Grazioplene
Jan 04, 2023 -

Don Hewlett Chevrolet Buick responded

Hello Angelique, Thank you for your recent vehicle purchase from Don Hewlett Chevrolet-Buick and thanks as well for this wonderful feedback about your experience with Jacob Charfauros. We're proud to have Jake on our team, and as you experienced he always gives his best to each guest. Please keep in mind that Jake loves referrals so make sure and tell all of your friends and family who they should call for their next vehicle! Thanks again for putting your trust in Don Hewlett Chevrolet-Buick. We'll see you when it's time for your first maintenance visit on your new Colorado! Take care, Stay Safe & Happy New Year! The Hewlett Customer Care Team

December 22, 2022

Everyone is very friendly and helpful. Let me drive the car to see if I liked it. More

by Sawamble1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roy Martinez
Dec 24, 2022 -

Don Hewlett Chevrolet Buick responded

Hey there Sawamble1 - Thank you so much for your recent vehicle purchase and these kind remarks about your overall experience. We certainly appreciate your business and stand ready to help you and your family when you need us. Take care, stay warm & Merry Christmas! The Hewlett Customer Care Team

December 21, 2022

Beyond Disappointed with this car dealership, one sales manager Diego I’m assuming that’s his title gave me his word and told me they take good care of their customers! He took such good care, that around More

by Jeneffer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Diego
Dec 22, 2022 -

Don Hewlett Chevrolet Buick responded

Dear Jenn M: Our sales management team reviewed your comments at opening today. We regret that this experience was so disappointing for you. Our Pre-Owned Sales Director will reach out to you this morning to find a way to be of assistance to you. Thank you for selecting your vehicle at our dealership. Hewlett Customer Care Team

December 14, 2022

Do not buy from Chevy. I bought a trailboss and within 2 months I’ve had engine issues now 4 times and replaced half of the lifters and check engine light already came on More

by Samantharose121
Recommend Dealer
No
Employees Worked With
Tanner
Dec 16, 2022 -

Don Hewlett Chevrolet Buick responded

Hello Ms. Rose - We're sorry to learn that you have encountered mechanical issues on your 2021 Chevy truck. We realize it can be frustrating when our vehicles develop issues that require diagnosis, repair and down time. Please know that like all manufacturers GM is currently cobbled with limited vehicle inventory and parts shortages due to global microchip debacle. As a local dealership we do our best each day to work with our guests to overcome these challenges and deliver the best repair experience possible. Our hope is that after these recent repairs your vehicle is again running the way it should and you are able to use it as needed trouble free. Please call on us the next time we can deliver this same level of professional, friendly vehicle support for you, your family or place of business. Take care, be safe and Happy Holidays! The Hewlett Customer Care Team

December 12, 2022

No one at Don Hewlett communicates. Salesman screwed up the first order for my truck. They reorderd the truck, which caused delays. The new truck has less features in it than a vehicle More

by bklingemann
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Keith Potash
Dec 13, 2022 -

Don Hewlett Chevrolet Buick responded

Dear Mr. Klingemann: Thank you for purchasing your new Silverado from our dealership. We regret that GM was forced to change the available equipment on your factory order. As you know, the supply chain issues have made vehicle ordering and fulfillment challenging for everyone. The cover that you re quested specifically does not have programmable opening available. Your salesperson has reached out to you today to see if we can find a replacement vehicle for you to consider. Hewlett Customer Care Team

December 08, 2022

Quick, courteous, nice lounge. Loaned me a phone charger so i could work. Perfect! Great car wash a bonus. More

by bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Express Oil Change and rotation
Dec 13, 2022 -

Don Hewlett Chevrolet Buick responded

Hello Bill - Thank you for sharing these kind words about your recent experience at our Xpress Oil Change Plus vehicle maintenance center. We value your business and pledge to provide this same level of friendly, professional vehicle support the next time you need our assistance. Take care, Stay Safe & Happy Holidays! The Hewlett Customer Care Team

December 05, 2022

Curtis Petrik was very helpful and was excellent in the service department when I brought in my vehicle for an oil change and then new tires. More

by marak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Petrik
Dec 08, 2022 -

Don Hewlett Chevrolet Buick responded

Hey there Marak - Thank you so much for your recent vehicle service visit and these kind remarks! We certainly appreciate your business and stand ready to help you and your family when you need us. We hope to see you soon - The Hewlett Customer Care Team

November 30, 2022

The dealership was very welcoming and clean! I was taken care of by Julian Rodriguez who made sure I was taken care of in a timely manner and listened to my need and want in a vehicle5 star expe More

by R04120130
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Rodriguez , Jeff Grazioplene
Dec 02, 2022 -

Don Hewlett Chevrolet Buick responded

Hey there R04120130 - Thank you so much for your recent new vehicle purchase and these kind remarks regarding your overall experience! Now that Julian has you fixed up with your new ride, please let the amazingly friendly team in our Xpress vehicle maintenance department help you keep it running the way it should. At Xpress we'll perform the basic maintenance services your car needs, provide you a complimentary vehicle inspection & give you a free wash/vac - all in about an hour! We certainly appreciate your business and stand ready to help you and your family when you need us. Take care, stay safe & enjoy your holidays! The Hewlett Customer Care Team

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