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Don Hewlett Chevrolet Buick

Georgetown, TX

4.6
2,194 Reviews

7601 S Interstate Highway 35

Georgetown, TX

78626

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Showing 2,194 reviews

January 23, 2023

Communication, hard work very helpful, true to their word. Can’t thank them enough love. More

by Emerald
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Rodriguez and Naomi Crews, Jeff Grazioplene
Jan 25, 2023 -

Don Hewlett Chevrolet Buick responded

Hello Emerald - Thanks for your recent visit to Don Hewlett Chevrolet-Buick. We realize you have a choice of where to spend your vehicle dollars and we're certainly proud to have earned your business and this wonderful online review as well! Please call on us the next time we can provide this same level of professional, caring vehicle support for you or your family. Take care & Stay Safe - The Hewlett Customer Care Team

January 23, 2023

I took twice the amount of time that i was originally told and I didnt get any updates along the way. They tried to get me to replace things that they didnt ever check. said i needed almost $1,000 in a More

by klein.47.adam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont remember who is was really. , John Weldon
Jan 25, 2023 -

Don Hewlett Chevrolet Buick responded

Hello Adam - Thank you for your recent visit to our Xpress vehicle maintenance department. We're sorry to learn the requested / needed services of this day took longer than originally anticipated. In reviewing the service notes, we find where our technicians encountered some technical difficulties with the reprogramming required for a GM recall. Technology is great (when it cooperates!) We apologize for any frustrations or inconvenience this delay may have caused. As to the additional maintenance recommendations presented during this visit - Please know that on each service visit we are going to recommend repairs / maintenance due because of time/mileage or as the result of a visual inspection. We follow GM's guidelines for maintenance schedules and with your vehicle having 55k miles - there are additional recommended services due. You made a significant investment when you purchased your truck, and it just makes sense to keep it running the way it should with regular maintenance. For your peace of mind - we will continue to make these recommendations and it is certainly your option to accept or decline as you see fit. Thanks again for your business & please call on us the next time we can provide quality vehicle support for you, your family or place of business. The Hewlett Customer Care Team

January 13, 2023

Hewlett Chevrolet Georgetown is Family. A friendly, trustworthy place to buy your next affordable car. More

by gczemlicka18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler, Jason Luther, John Weldon, Jeff Grazioplene, Shawn Wilson
Jan 13, 2023 -

gczemlicka18 responded

My experience with Don Hewlett Chevrolet was very positive. Ms Shawn Wilson did an excellent job of earning my trust and selling me a. car I could afford. I felt that she understood my situation and was doing all she could to get me the best deal. I have told my all my friends and co-worker about Don Hewlett Chevrolet and what a good deal I got there.

January 13, 2023

Nice professional staff, open scheduling in a timely manner. Got my Chevy fixed fast and correctly! Thanks everyone More

by Cattoy005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Jan 18, 2023 -

Don Hewlett Chevrolet Buick responded

Hey there Cattoy005 - Thank you so much for your recent vehicle repair visit and these kind remarks as well! We certainly appreciate your business and stand ready to help you and your family when you need us. Take care & please wear that seat belt (we wanna see you back!) - The Hewlett Customer Care Team

January 08, 2023

The wait was long, but the job was done correctly. I like the quick wash and vacuuming in the vehicle. More

by Janine
Recommend Dealer
Yes
Employees Worked With
Do not remember
Jan 11, 2023 -

Don Hewlett Chevrolet Buick responded

Hello Janine - Thanks for your recent visit to Don Hewlett Chevrolet-Buick. We realize you have a choice of where to spend your vehicle dollars and we're certainly proud to have earned your business and this wonderful online review as well! Please call on us the next time we can provide this same level of professional, caring vehicle support for you or your family. Take care & Stay Safe - The Hewlett Customer Care Team

January 05, 2023

I always come to get my service done at Don Hewlett and would not go anywhere else. The staff is always very nice and helpful. More

by Amanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Conrad
Jan 06, 2023 -

Don Hewlett Chevrolet Buick responded

Well hey there Amanda - With a glowing review like that you just made our week! We know everyone is so busy these days, so it means a lot when one of our valued guests shares positive feedback when they feel we've earned it. In response, we pledge to deliver this same level of professional, friendly vehicle support on your next visit as well. Thanks again for your business and for sharing that little bit of sunshine. We hope you have a wonderful day! The Hewlett Customer Care Team

January 04, 2023

Second purchase from this dealership. Great experience! Dealership & Mike Hood couldn't have been nicer and more accomodating. We will be back! More

by red1oct
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Hood, sales., Noemi Armenta
Jan 06, 2023 -

Don Hewlett Chevrolet Buick responded

Hello Red1oct, Thank you for your recent vehicle purchase from Don Hewlett Chevrolet-Buick and thanks for this wonderful feedback about your experience with Mike Hood. We're proud to have Mike on our team, and as you experienced he always gives his best to each guest. Please keep in mind that Mike loves referrals so make sure and tell all of your friends and family who they should call for their next vehicle! Thanks again for putting your trust in Don Hewlett Chevrolet-Buick. We'll see you when it's time for your first maintenance visit. Take care, Stay Safe and Happy New Year! The Hewlett Customer Care Team

January 04, 2023

I received great service. We always do. They are prompt, knowledgeable and friendly. Always recommend to friends . More

by victgalb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
express
Jan 06, 2023 -

Don Hewlett Chevrolet Buick responded

Hello Victgalb - Thank you for sharing these kind words about your recent experience at our Xpress Oil Change Plus vehicle maintenance center. We value your business and pledge to provide this same level of friendly, professional vehicle support the next time you need our assistance. Take care, Stay Safe & Happy New Year! The Hewlett Customer Care Team

January 03, 2023

Jake was amazing! ! He was able to get me my dream truck at the payment I wanted!! Also, got me with accessories so I can upgrade my truck! More

by Awetherelt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake C, Jeff Grazioplene
Jan 04, 2023 -

Don Hewlett Chevrolet Buick responded

Hello Angelique, Thank you for your recent vehicle purchase from Don Hewlett Chevrolet-Buick and thanks as well for this wonderful feedback about your experience with Jacob Charfauros. We're proud to have Jake on our team, and as you experienced he always gives his best to each guest. Please keep in mind that Jake loves referrals so make sure and tell all of your friends and family who they should call for their next vehicle! Thanks again for putting your trust in Don Hewlett Chevrolet-Buick. We'll see you when it's time for your first maintenance visit on your new Colorado! Take care, Stay Safe & Happy New Year! The Hewlett Customer Care Team

December 22, 2022

Everyone is very friendly and helpful. Let me drive the car to see if I liked it. More

by Sawamble1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roy Martinez
Dec 24, 2022 -

Don Hewlett Chevrolet Buick responded

Hey there Sawamble1 - Thank you so much for your recent vehicle purchase and these kind remarks about your overall experience. We certainly appreciate your business and stand ready to help you and your family when you need us. Take care, stay warm & Merry Christmas! The Hewlett Customer Care Team

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