Don Hewlett Chevrolet Buick

I have been to many dealerships over the years, but always had a bad experience with the initial sale or service. In the last year I have purchased 4 cars from Don Hewlett Chevrolet. Lee Dickie is the always had a bad experience with the initial sale or service. In the last year I have purchased 4 cars from Don Hewlett Chevrolet. Lee Dickie is the reason. Getting a great price is important these days, but it isn't everything. Lee is honest and works hard to make me feel comfortable in my purchase. He goes above and beyond to make me feel like my business is important. He answers all my questions and works with me from beginning to end. I can't say enough about how great a salesperson he is except to keep coming back. Sincerely, Dave Crookes More

Matt Sumner was Awesome! I had very specific features on a 2010 Tahoe that I wanted that were an odd combo for Chevy. Matt found the car and got it to me with in the week. He never pushed to up sale me, eve a 2010 Tahoe that I wanted that were an odd combo for Chevy. Matt found the car and got it to me with in the week. He never pushed to up sale me, even though I did because the price was worth it. I did not have to haggle for the price. I told him what my Max was and he got me with in my budget in the car I wanted . This is my 16th new car and I can't often say it was this easy. almost to good to be true but it not seeing that I closed the deal last week and an Very happy with the whole experience. Clear and to the point! Amber in Austin More

This is the first vehicle buying experience where I did not feel like I was being taken advantage of. I was and still am completely satisfied with the degree of service received from everyone I dealt with not feel like I was being taken advantage of. I was and still am completely satisfied with the degree of service received from everyone I dealt with. I test drove the vehicle with Ronnie who was very knowledgeable and answered all of my questions. Mike closed the deal by providing me exactly what I wanted without tagging on ridiculous "extras". Misty was more than helpful in ensuring the additional parts I ordered were installed in a very short amount of time due to my travel schedule. Other than the outstanding service, the number one reason I would definitely reuse Don Hewlett is because of the esteem they hold and support they show to the American Soldiers. Even in this day and time, there are businesses that do not cater to the servicemembers. The employees at Don Hewlett definitely sets the example for all to follow. Especially if they conduct business in America!!!!! More

Jeff in my opinion went above and beyond in helping our family. We are a Military family and do not make a lot of money, but Jeff worked with us endlessly until he found the right car for us. We have 6 chi family. We are a Military family and do not make a lot of money, but Jeff worked with us endlessly until he found the right car for us. We have 6 children, so that causes a certain amount of problems, leg room, elbow room, mommy she's touching me room LOL.. Jeff understood all of that and before we even made it down to Georgetown he had already put together vehicles to look at. He e-mailed and called, not enough to be a bother, but enough to get the right vehicle.. When my husband wanted to look at a upgraded version or lower version he never flinched, he just did it... He always asked if we were thirsty, he is just a great guy.. When my husband got down on the ground to look under the Chevy Traverse LT1 we ended up buying, he never laughed at him, he just let him. Thank you for everything you did to put Mike and I into a vehicle to fit our family... More

I began working with Wayne several months ago, and he has been wonderful since day one. I think he is a great salesman, and demonstrated this the entire time during the sales process. It was easy, fast, and been wonderful since day one. I think he is a great salesman, and demonstrated this the entire time during the sales process. It was easy, fast, and didn't take long at all. I will be buying from Wayne again, because he did a GREAT job. Thank you for helping me. I LOVE MY NEW 2010 CAMARO!!! This Dealer rocks!!!! More

We recently relocated to Austin from the UK and my wife was looking for a car. We spent days visiting various dealerships and looking at various models - it was exhausting. We then found Don Hewlett online was looking for a car. We spent days visiting various dealerships and looking at various models - it was exhausting. We then found Don Hewlett online and after a quick search, found a car that looked perfect. We called up and spoke to Barry to confirm that the car was still available - it was - and we popped down to have a look. Barry took us for a test drive and answered all our questions. Barry's assistance was greatly appreciated and the wife was happy as the car ticked all the boxes. We bought the car there and then; and the whole transaction was handled smoothly and efficiently. The service provided by Barry was fantastic and we would not hesitate recommending both Barry & the dealership to anyone. Thank you Barry & Don Hewlett! More

I checked the web site Fri morning and found the exact Suburban I wanted in the color I wanted. I drove up Sat. at 3 o'clock and was to dinner with my new Suburban by 5:30. It was awesome! Aside from ha Suburban I wanted in the color I wanted. I drove up Sat. at 3 o'clock and was to dinner with my new Suburban by 5:30. It was awesome! Aside from having to go get the truck from the soccer field where it was being displayed because the dealership was sponsoring the tournament, it was a very streamlined process! More

The service and attention given to me during this purchase was wonderful. USAA had given my information to Ronnie and he followed up immediatly, which was much appreciated. The price for the Traver purchase was wonderful. USAA had given my information to Ronnie and he followed up immediatly, which was much appreciated. The price for the Traverse that I purchased was, in my opinion, a very wise choice. More

I contacted multiple dealerships with a web service for a very specific vehicle and Don Hewlett was the only dealership in the Austin area who didn't respond with a generic vehicle and MSRP for the price. M very specific vehicle and Don Hewlett was the only dealership in the Austin area who didn't respond with a generic vehicle and MSRP for the price. Most of the other responses were form letters with vehicles that didn't even attempt to fit my feature requests. Lee Dickie, Internet Sales contacted me quickly with a vehicle that was very close to what I was looking for and a very competitive price (based on research on-line). As we got closer to purhcase Lee bent over backwards to help me find a vehicle with EXACTLY what I wanted and didn't try to pressure me into something I wasn't looking for. In the end I walked away with a new car that was in my price budget and exactly what I wanted. The purchase process was smoothe - highly recommend. More

From the first contact with the dealership it was amazing. I call on a car and they went out to check to see if it was still there. Then when I came in I was greeted with a friendly face and how may amazing. I call on a car and they went out to check to see if it was still there. Then when I came in I was greeted with a friendly face and how may I help you. We went and talked and struck up a deal. Matt Sumner was great he didn't play any games we came to a price that both of us could be ok with and bam good to go. I would recommend this dealer to anyone who wants to have a no hassle time and get a great car. No I don't have family that work here and this is the first Chevrolet I have ever bought. with this kind of service I may look at another soon. Great Job and matt you rule. More