Don Hewlett Chevrolet Buick

I contacted Hewlett Chevrolet through their internet site about purchasing a new 2010 Cobalt LS Coupe. The dealership assigned Aric Reil as my salesperson. Aric was extremely friendly and put us at ease im about purchasing a new 2010 Cobalt LS Coupe. The dealership assigned Aric Reil as my salesperson. Aric was extremely friendly and put us at ease immediately. He took the time to discuss the various options available and accurately captured our desired options for the new car. Since the dealership did not have any new 2010 Cobalts in their inventory, Aric immediately set out to find us one through one of their trading partners. Aric kept in contact with me on a regular basis until he located a car similar to the one we wanted. He walked us through the credit application process and set me up with the accessory specialist to add power locks, power windows, and cruise control. Aric definitely went the extra mile to ensure we had a pleasurable experience. I have already informed Aric that we would be returning in February 2012 to purchase a new car from him when my wife's current smart buy has ended. Aric assured us that he planned to be at the dealership indefinitely, and I appreciate having a new friend at Hewlett Chevrolet. More

We had a wonderful internet buying experience. We did all the number crunching over the phone. Once the numbers were good we hopped in the car, drove 3.5 hours. The most amazing thing was they stayed af all the number crunching over the phone. Once the numbers were good we hopped in the car, drove 3.5 hours. The most amazing thing was they stayed after closing to finsish closing the deal with us - all the lights were out except the office we were in to sign the paperwork!!!! More

The dealer insisted on selling the vehicle before the end of the month so I was interested and rescheduled my appointments to accomodate. I bring in my trade (excellent condition ) and get an insulting low b of the month so I was interested and rescheduled my appointments to accomodate. I bring in my trade (excellent condition ) and get an insulting low ball number on the trade and then sit in the sales office for fifteen minutes before a response (this went on for an hour). They countered and I accepted because I was tired of the situation and from a financial standpoint I can eat $2000 which is what I ate on the trade. The finanacing was as ridiculous as the rest of the process. I will not be servicing my vehicle at Hewlett and have already expressed my disgust with friends, family, and anyone who will listen. I stayed loyal to GM following the bailout however i will never purchase another 2500 HD or any vehicle from GM. I hope it was worth the $2000. More

I have to say, my new Camaro 2ss is a dream come true. I have to say, my new Camaro 2ss is a dream come true. For many years I have been waiting for the moment and my dream was crushed when Camaro product I have to say, my new Camaro 2ss is a dream come true. For many years I have been waiting for the moment and my dream was crushed when Camaro production was halted. The 2010's came out and I researched for about a year leading up to the 2011 production. The only thing was... I did not look forward to going through the dealer thing... but guess what... it was so much better than I could have ever hoped and drove away feeling totally pleased and confident with the overall experience, something I never have when buying a new car. My dealer is Don Hewlett Chevy in Georgetown, Texas. I would personally like to thank Mr. Don Hewlett, his sons and his employees for helping me secure my dream of Camaro ownership. After researching the Hewlett Dealership website, I noticed that there was a statement saying that customer and employee care are important. Well, that is important to me too and it says alot when an employer cares about their employees aswell, not just the customer. That told me alot right there about the quality of the dealership. I would especially like to thank Aric C. Reil for going the extra mile in meeting my needs and truely providing a quality experience. Aric Reil and Misty kept in contact with me after the sale in order to get my extras placed on the car a week later. The service team was so helpful when I arrived and even drove me to work, which is miles away in Austin, Texas. The pricing was fair and Karl explained the warranties and financing clearly. Again, I can't say enough about Aric though. His knowledge of the car and everything that goes along with it was impressive. He answered all my questions fully and clearly. In my opinion, his professionalism, friendliness and can do attitude is keeping with the finest traditions of Don Hewlett Chevrolet and nothing short of outstanding. Thank you Hewlett Chevrolet for an oustanding overall experience and I look forward to seeing the new friends I have made and the service team for regular preventive maintenance in the future. More

The dealership had a hunting exposition going on at the time of my visit which caused some confusion but we worked through it. What brought me to the dealership to begin with was a newspaper ad that p time of my visit which caused some confusion but we worked through it. What brought me to the dealership to begin with was a newspaper ad that promised 9000 dollars off MSRP. When my son and I walked into the dealership I saw the Suburban I was looking for. Jeff was quick to greet us as we walked in and we were able to strike a deal . More

I traveled to Austin from San Angelo to look for a Tahoe, with a certificate from CarPerks in hand referencing a Tahoe at Champion Chevrolet. I went to Champion, and was not happy with the vehicles they had with a certificate from CarPerks in hand referencing a Tahoe at Champion Chevrolet. I went to Champion, and was not happy with the vehicles they had on the lot or with the deal that I was offered. When we told the salesman at that dealership that we would look at other cars, his attitude did not enhance my visit (is that a nice way to put it?). My husband and I went back to our motel and checked the CarPerks website (which has a connection with AutoNation), and found two Tahoes at your dealership. I called to see if they were still on the lot, and talked with Lee. He was extremely helpful, and checked to verify that you still had both vehicles. He gave us directions to the dealership, and worked with us when we arrived. He showed us both Tahoes and offered a test drive. When we got back and told him which one we had chosen, he worked with us to make sure that we could make a deal that we could live with. I do not react well to "pushy" car salesmen, and I really appreciated that Lee was NOT the typical car salesman that I have seen in other dealerships. He was helpful and friendly, but I did not feel "pushed" or backed into a corner (I'm not sure how best to put that, but hopefully you will get my "drift"). Since it was late and the finance officers were all busy, Lee even let us take the Tahoe with us Saturday evening and come back Monday to sign the paperwork. On Monday, the finance officer we worked with was also helpful and friendly without being "pushy". He offered the various extra programs - warranty, credit life, gap, etc., but did not try to talk us into purchasing any or all. He simply told us what was available and accepted our decisions. All in all, it was a very positive, stress-free experience, and I have been singing the dealership's praises since we got home! I had intended to write to the Hewletts to compliment them on the dealership and Lee in particular, so I hope that my comments here will reach the owners! More

I went to Don Hewlett to look at the Chevy trucks and I I went to Don Hewlett to look at the Chevy trucks and I was wanting the Silverado 1500 Z71 4X4, but figured the price would be out of range. I sat I went to Don Hewlett to look at the Chevy trucks and I was wanting the Silverado 1500 Z71 4X4, but figured the price would be out of range. I sat down and talk with one of the sales men, Chris Nations, and not only did I leave with my dream truck but he ended up making the payments just what I wanted. A few months later my best friend was wanting to get a new Camero, and was on leave from the Army with only a short period of time, and was needing a car "yesterday." Chris understood my friends need for urgency and got him in the car he wanted the next day from a car that they had just gotten on the lot and hadn't even completely put into the system yet. Needless to say Chris knows his stuff and I will and have recommended him to anyone interested in a new Chevy. I also love the way Don Hewlett has the dealership set up with all the Texas flags in the showroom, the cleanness of the building, and how nice everyone was through out the whole process of both mine and my friends experience. Very happy customer, Wes More

The process from start to finish was awesome. My husband and I are currently in the market for another new vehicle and won't go anywhere else but Don Hewlett. Mike Stepehns was awesome, he has been very and I are currently in the market for another new vehicle and won't go anywhere else but Don Hewlett. Mike Stepehns was awesome, he has been very patient with my husband and I while we are searching for another new vehicle. He isn't just about making a sale, he is out to make a friend and another family member for Don Hewlett. Don't take your care buying experience anywhere but Don Hewlett, you won't be disappointed. More

I spent a fair amount of time reading through reviews of dealerships around the Austin area and ended up going with Hewlett based mostly on the reviews found on DealerRater. I walked in knowing exactly what dealerships around the Austin area and ended up going with Hewlett based mostly on the reviews found on DealerRater. I walked in knowing exactly what I wanted and Barry walked me through the process of getting it. Barry did a great job from day one. He kept me informed every step of the way. I'd definitely recommend Barry and Hewlett in general to my friends and anyone else looking to buy a new car. Good job guys! More

Barry was great - not pushy and very upfront with us from the start. In fact, our decision to buy the vehicle was in part to the good service he provided. Misty was pleasant to work with as well - knowledg the start. In fact, our decision to buy the vehicle was in part to the good service he provided. Misty was pleasant to work with as well - knowledgeable and honest. More