Don Hewlett Chevrolet Buick

From the moment we walked into the dealership until we left with our new vehicle the individuals we encountered were very professional and friendly, especially Jeff. We felt no sales pressure and did not left with our new vehicle the individuals we encountered were very professional and friendly, especially Jeff. We felt no sales pressure and did not experience the back and forth on coming to terms that we have encountered in previous automobile purchases. This was the best experience we have ever had in purchasing a vehicle and will recommend Jeff and your dealership to our friends. Marci Pugh More

We had a tight time schedule to purchase our truck and Ronnie was very helpful in getting us in and out at fast as possible. He worked very hard to find the right Silverado for us and to give us the best Ronnie was very helpful in getting us in and out at fast as possible. He worked very hard to find the right Silverado for us and to give us the best possible price. We were very fortunate to have found Ronnie through the internet department. More

Don Hewlett, a family owned business and a family of automobiles. The word "family" in both of these statements means something to this dealership. It means that you are treated and cared for as famil automobiles. The word "family" in both of these statements means something to this dealership. It means that you are treated and cared for as family. They take the "hassle" out of purchasing a vehicle and listen to the customer's needs. Jeff Sawsich was there every minute of the process listening to exactly what our needs were and insuring that we understood each phase of the process. Both of the Jeffs were thorough in what the did for the sales and finance and both conducted themselves in a very professional manner. They are knowledgeable in the products they sell and willing to go the extra mile for their clients. I can honestly say that I will highly recommend both of the Jeffs and Don Hewlett to anyone wanting to know where to get a new or used vehicle with good, honest people that are there for the customer. Thanks Don Hewlett Dealership and Finance Jeff and especially Jeff Sawisch. More

Mr. Davis was very knowledgable about the 2011 Chevy Traverse, that I Purchased. He answered all my questions, and very friendly and patient! I would Definetly recommend him to anyone looking for a new Traverse, that I Purchased. He answered all my questions, and very friendly and patient! I would Definetly recommend him to anyone looking for a new vehicle! The only thing that could possible change is the length of time I had to wait. 4.5 Hrs at the Dealership, when you already have financing secured, but it was well worth it! More

With experiance with other dealerships I would set a price range and they would give one higher then the one I asked for, but I didnt' get it from Don Hewlett in Georgetown, TX. As a customer I was res price range and they would give one higher then the one I asked for, but I didnt' get it from Don Hewlett in Georgetown, TX. As a customer I was respected and I felt like someone was trying to help me not hasel me. I appreciate the help that the employees gave. Thank you More

While we had a good idea of what we wanted vs. what he had, we needed to sit in a bunch of cars to find one which fit some physical needs. Barry showed us around the lot and we sat in a bunch of cars, ove had, we needed to sit in a bunch of cars to find one which fit some physical needs. Barry showed us around the lot and we sat in a bunch of cars, over 3 trips, until he found us the car we wanted. More

Our slaesman Shawn was very polite and delivered Our slaesman Shawn was very polite and delivered everything he promised. I honestly believe Shawn did everything in his control to make us happy cus Our slaesman Shawn was very polite and delivered everything he promised. I honestly believe Shawn did everything in his control to make us happy customers. When we first arrived at the dealership we were walking the lot just taking in the inventory and it started to pouring rain we quickly found a tree to provide some cover and a saleman was in the same lot came running over to a vehicle right beside us and got in and drove off which was terrible but then returned and drove by us a second time, I finally just made a run back to the dealership to get our vehicle and pick up my wife. I would think it would be common courtesy to at least offer to shuttle us back to the dealership. Then once we got into the finance office the payment and the terms were different than we were quoted. The funny thing was he said that was the best he could do and as I began to walk away from the deal he magically got the numbers in check. And last, he chose to argue with me about the GMPP stating that it could only be bought from a dealership wrong again, I have dealt with GM directly on a GMPP over the phone. Overall, I was not pleased with the level of service we recieved from the dealership and wouldn't recommend them. Had they not had the used vehicle my wife was looking for we wouldn't have made a purchase from them. Sincerly, Chris Burdette More

Customer Service was Great until now. I was at your Customer Service was Great until now. I was at your dealership on the weekend that you had Cabela's on location. They were giving out $250.00 gift Customer Service was Great until now. I was at your dealership on the weekend that you had Cabela's on location. They were giving out $250.00 giftcards to individuals that purchased vehicles. Not the reason that I went, but I did purchase a vehicle. I was told by the Finance Officer and also by the Cabela's Rep on site that the card would be mailed to me. This week I received a phone call from the dealership stating that I needed to go there and sign some paperwork before I could receive the card. I understand that this is probably standard operating procedure, but I'm sure that there are exceptions to the rule. I live in Portland,Texas, that is a 4 hour drive from your location. There must be some other way where this can be done either by mail or by fax to have me sign this paperwork. I am sure that you can send me the paperwork and Card by mail with a self addressed stamped envelope to have the signed paperwork returned. Rick Gutierrez (361)446-0269 More

Barry was incredibly helpful during the whole process of buying a new car. He was very informative, patient with me, and didn't push the sale. He was able to answer any questions I had. I also appreciate buying a new car. He was very informative, patient with me, and didn't push the sale. He was able to answer any questions I had. I also appreciate that Barry has called to check-up and see how everything is going. I would recommend anyone living in Austin to take a drive up to Don Hewlett before purchasing a new car. More

I felt the service provided by the dealers rep was great. Mr. Reil contacted me almost immediately to offer assistance with me vehicle search. He immediately sent information regarding pricing and availabili Mr. Reil contacted me almost immediately to offer assistance with me vehicle search. He immediately sent information regarding pricing and availability of the specific model I was inquiring baout. At no time did I feel pressured to buy "now". I felt the time Mr Reil spent explaining all options availableon the different models and the difference in features was outstanding. At no time did my family or I feel rushed through the process. The staff at Don Hewlett was very accomodating and made the experience possibly the best I've had when shopping for or buying an automobile. I would definitely recommend this dealership to friends and family that may be in the market for a new/used Chevrolet. More