Don Hewlett Chevrolet Buick

The dealership had a hunting exposition going on at the time of my visit which caused some confusion but we worked through it. What brought me to the dealership to begin with was a newspaper ad that p time of my visit which caused some confusion but we worked through it. What brought me to the dealership to begin with was a newspaper ad that promised 9000 dollars off MSRP. When my son and I walked into the dealership I saw the Suburban I was looking for. Jeff was quick to greet us as we walked in and we were able to strike a deal . More

I traveled to Austin from San Angelo to look for a Tahoe, with a certificate from CarPerks in hand referencing a Tahoe at Champion Chevrolet. I went to Champion, and was not happy with the vehicles they had with a certificate from CarPerks in hand referencing a Tahoe at Champion Chevrolet. I went to Champion, and was not happy with the vehicles they had on the lot or with the deal that I was offered. When we told the salesman at that dealership that we would look at other cars, his attitude did not enhance my visit (is that a nice way to put it?). My husband and I went back to our motel and checked the CarPerks website (which has a connection with AutoNation), and found two Tahoes at your dealership. I called to see if they were still on the lot, and talked with Lee. He was extremely helpful, and checked to verify that you still had both vehicles. He gave us directions to the dealership, and worked with us when we arrived. He showed us both Tahoes and offered a test drive. When we got back and told him which one we had chosen, he worked with us to make sure that we could make a deal that we could live with. I do not react well to "pushy" car salesmen, and I really appreciated that Lee was NOT the typical car salesman that I have seen in other dealerships. He was helpful and friendly, but I did not feel "pushed" or backed into a corner (I'm not sure how best to put that, but hopefully you will get my "drift"). Since it was late and the finance officers were all busy, Lee even let us take the Tahoe with us Saturday evening and come back Monday to sign the paperwork. On Monday, the finance officer we worked with was also helpful and friendly without being "pushy". He offered the various extra programs - warranty, credit life, gap, etc., but did not try to talk us into purchasing any or all. He simply told us what was available and accepted our decisions. All in all, it was a very positive, stress-free experience, and I have been singing the dealership's praises since we got home! I had intended to write to the Hewletts to compliment them on the dealership and Lee in particular, so I hope that my comments here will reach the owners! More

I went to Don Hewlett to look at the Chevy trucks and I I went to Don Hewlett to look at the Chevy trucks and I was wanting the Silverado 1500 Z71 4X4, but figured the price would be out of range. I sat I went to Don Hewlett to look at the Chevy trucks and I was wanting the Silverado 1500 Z71 4X4, but figured the price would be out of range. I sat down and talk with one of the sales men, Chris Nations, and not only did I leave with my dream truck but he ended up making the payments just what I wanted. A few months later my best friend was wanting to get a new Camero, and was on leave from the Army with only a short period of time, and was needing a car "yesterday." Chris understood my friends need for urgency and got him in the car he wanted the next day from a car that they had just gotten on the lot and hadn't even completely put into the system yet. Needless to say Chris knows his stuff and I will and have recommended him to anyone interested in a new Chevy. I also love the way Don Hewlett has the dealership set up with all the Texas flags in the showroom, the cleanness of the building, and how nice everyone was through out the whole process of both mine and my friends experience. Very happy customer, Wes More

The process from start to finish was awesome. My husband and I are currently in the market for another new vehicle and won't go anywhere else but Don Hewlett. Mike Stepehns was awesome, he has been very and I are currently in the market for another new vehicle and won't go anywhere else but Don Hewlett. Mike Stepehns was awesome, he has been very patient with my husband and I while we are searching for another new vehicle. He isn't just about making a sale, he is out to make a friend and another family member for Don Hewlett. Don't take your care buying experience anywhere but Don Hewlett, you won't be disappointed. More

I spent a fair amount of time reading through reviews of dealerships around the Austin area and ended up going with Hewlett based mostly on the reviews found on DealerRater. I walked in knowing exactly what dealerships around the Austin area and ended up going with Hewlett based mostly on the reviews found on DealerRater. I walked in knowing exactly what I wanted and Barry walked me through the process of getting it. Barry did a great job from day one. He kept me informed every step of the way. I'd definitely recommend Barry and Hewlett in general to my friends and anyone else looking to buy a new car. Good job guys! More

Barry was great - not pushy and very upfront with us from the start. In fact, our decision to buy the vehicle was in part to the good service he provided. Misty was pleasant to work with as well - knowledg the start. In fact, our decision to buy the vehicle was in part to the good service he provided. Misty was pleasant to work with as well - knowledgeable and honest. More

Great customer service, friendly personable service, NO PRESSURE, beautiful dealership, good selection,energetic sales staff. Overall, I had a GREAT experience shopping for a new car!Dealership is in a goo PRESSURE, beautiful dealership, good selection,energetic sales staff. Overall, I had a GREAT experience shopping for a new car!Dealership is in a good location. Both salespersons made sure that I was comfortable and well taken care of! More

I was met in the parking lot by Neal just a few minutes after I arrived. He took me in a golf cart to see the car I was interested in. (It was 100 degrees that afternoon)When I saw another car I liked, Ne after I arrived. He took me in a golf cart to see the car I was interested in. (It was 100 degrees that afternoon)When I saw another car I liked, Neal found out that it was not sold and we went for a ride. Everyone at the dealership was friendly, polite and helpful. The whole process took much less time than any other car-buying experience I've ever had! I will definitely recommend this dealership to my friends! Oh, I forgot to mention that I received several emails from the dealership before I ever went in person. This was great information and helped me make a decision. More

Low-pressure sales approach, which was what I have to have. Willing to answer questions without commitments to purchase on the spot. A genuine concern to take care of the customer, whether you buy from have. Willing to answer questions without commitments to purchase on the spot. A genuine concern to take care of the customer, whether you buy from them or someone else. We were encouraged to go with our plan to shop and compare other makes and dealers, and were welcomed back with open arms. Very nice experience. This car was for my Mother. I also purchased my very first new car from Mr. Hewlett personally back in December of 1982 when he was still with Compton Motors. Same great experience! More

I purchased a commercial truck through the internet sales group. They were quick to respond, located the specific service body I needed, and the transaction was one of the smoothest ever experienced. If yo group. They were quick to respond, located the specific service body I needed, and the transaction was one of the smoothest ever experienced. If you are interested in great customer service ask for Barry Harting. More