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Don Hewlett Chevrolet Buick

Georgetown, TX

4.6
2,192 Reviews

7601 S Interstate Highway 35

Georgetown, TX

78626

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Showing 2,192 reviews

November 11, 2024

I have dealt with many different dealerships and brands over time in different states. I find Don Hewlett Chevrolet Buick to be one of my favorite dealerships to deal with. If you need sales, service, ac More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Hildebrandt
Nov 13, 2024 -

Don Hewlett Chevrolet Buick responded

Wow - Happy Customer! Reviews like that almost make us blush. We are so happy to have earned your praise and pledge to provide this same level of service on your next visit. We love referrals - so since you obviously appreciate our kind of caring, please - tell a friend where they should bring their car next time! Thanks again and we'll see you soon - The Hewlett Customer Care Team

November 03, 2024

All of Hewlett’s employees are the best of the best. One stop shop for all my vehicles needs. I encourage all my family and friends to make Hewlett there dealer for Life. More

by Paul Conrad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Bayon & Paul Conrad
Nov 06, 2024 -

Don Hewlett Chevrolet Buick responded

Well hey there Paul Conrad! Thank you for your recent visit to Don Hewlett Chevrolet-Buick. We realize you have a choice of where to spend your vehicle dollars and we are certainly proud to have earned your business. Please call on us the next time we can provide this same level of professional, caring vehicle support for you or your family. We hope you have a great day! The Hewlett Customer Care Team

October 31, 2024

Friendly and efficient! Will was very helpful and the work was finished in a timely manner. More

by Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
Nov 02, 2024 -

Don Hewlett Chevrolet Buick responded

Well hey there Allen! Thank you for your recent visit to Don Hewlett Chevrolet-Buick. We realize you have a choice of where to spend your vehicle dollars and we are certainly proud to have earned your business. Please call on us the next time we can provide this same level of professional, caring vehicle support for you or your family. We hope you have a great day! The Hewlett Customer Care Team

October 30, 2024

This was my first time buying a car and I was taken care of. The staff listened to me and make the experience very easy. I will be recommended this dealership and will be coming back! More

by brookek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Grazioplene
Nov 01, 2024 -

Don Hewlett Chevrolet Buick responded

Hello Brookek & Welcome to the Don Hewlett Chevrolet Buick family! We realize you have a choice of where to spend your vehicle dollars, and that's why we're so proud to have earned this opportunity. Please call on us the next time we can be of assistance to you, your family or place of business. Take care & Stay safe! The Hewlett Customer Care Team

October 28, 2024

Very easy to find the time for the service, very professional and kind, they gave us all info we needed at the end of the service, we were happy to wait in the waiting room, very good environment More

by dvcapoche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not remember the name
Nov 01, 2024 -

Don Hewlett Chevrolet Buick responded

Well hey there Dvcapoche! Thank you for your recent visit to Don Hewlett Chevrolet-Buick. We realize you have a choice of where to spend your vehicle dollars and we are certainly proud to have earned your business. Please call on us the next time we can provide this same level of professional, caring vehicle support for you or your family. We hope you have a great day! The Hewlett Customer Care Team

October 16, 2024

The staff was friendly and patient. We had a specific scenario to resolve, and the sales and finance teams met our needs regarding trade-in value, MSRP for our new vehicle, and APR base More

by daveteply
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Chauvin, Roy Martinez, Orlando Mata
Oct 18, 2024 -

Don Hewlett Chevrolet Buick responded

Well hey there Daveteply! Thank you for your recent vehicle purchase from Roy Martinez and Don Hewlett Chevrolet-Buick. We realize you have a choice of where to spend your vehicle dollars and we are certainly proud to have earned your business. Please call on us the next time we can provide this same level of professional, caring vehicle support for you or your family. We hope you have a great day enjoying your new Chevy Equinox! The Hewlett Customer Care Team

October 13, 2024

Don Hewlett Chevrolet Buick made purchasing a car smooth and easy! They are very friendly and they listen to find out exactly what you are looking for! Family oriented. I will definitely be buying another c More

by imanichristopher
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelsey Balingit, John Weldon, Orlando Mata
Oct 18, 2024 -

Don Hewlett Chevrolet Buick responded

Hello Imanichristopher & Welcome to the Don Hewlett Chevrolet Buick family! We realize you have a choice of where to spend your vehicle dollars, and that's why we're so proud to have earned this opportunity. Please call on us the next time we can be of assistance to you, your family or place of business. Take care & Stay safe! The Hewlett Customer Care Team

October 10, 2024

Fixed the main complaint SD card for nav. system but the A/C not blowing cold out the vents at times on first start up at least five minutes and the 2 gear shutter at mild to medium throttle More

by abrack60
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer,Jeffrey Lisenbe
Oct 13, 2024 -

Don Hewlett Chevrolet Buick responded

Hello Mr. Brack - Thank you for your recent vehicle service visit to Don Hewlett Chevrolet Buick. We know you have a choice of where to take your vehicle for service and we are certainly proud to have earned your business. In reviewing the service notes, we do find where our technicians and shop fo reman were unable to duplicate the reported AC and transmission concerns after numerous key cycles and approximately 30+ miles of test drives. We realize intermittent vehicle concerns can be frustrating when the vehicle doesn't cooperate while we have it in the shop. Please know that we are fully committed to working with you to find and correct any verified concerns. Should either of these conditions change in either scope or severity please contact your Service Advisor - Jeffery Lisenbe. FYI - Jeffrey can be reached directly by calling: 512-681-3169. Thanks again for your business, we hope you have a great day! The Hewlett Customer Care Team

October 08, 2024

Our salesman Arberim was excellent, not so for his Sales Manager who almost lost the sale. More

by Jacobo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arberim Lena = 5 STARS
Oct 13, 2024 -

Don Hewlett Chevrolet Buick responded

Well hey there Jacobo! Thank you for your recent vehicle purchase from Arberim Lena and Don Hewlett Chevrolet-Buick. We realize you have a choice of where to spend your vehicle dollars and we are certainly proud to have earned your business. Please call on us the next time we can provide this same level of professional, caring vehicle support for you or your family. We hope you have a great day! The Hewlett Customer Care Team

October 02, 2024

I had to take my C8 back to the dealership for service on 8/30/24 because there was engine oil on my garage floor after my 9/20/24 engine oil change and the underside panels were soaked with oil. The service More

by Carmine Nicoletta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
Oct 05, 2024 -

Don Hewlett Chevrolet Buick responded

Hello Carmine - We're sorry to learn that it was necessary to return to our store for the cleanup of this residual oil mess. After researching the situation, you are 100% correct that this situation is not the norm, but sadly it can happen during the course of a normal maintenance service. For any frustrations or inconvenience this situation may have caused, we will apologize. Rest assured that we have already used both your experience and your comments to make improvements to the personnel and processes involved. We are confident that the next time you engage our store for product support you will receive our best. Please know that we certainly appreciate your business and stand ready to provide quality vehicle support when needed. The Hewlett Customer Care Team