Don Hewlett Chevrolet Buick

Matthew was an absolute pleasure to work with!! We are from out of town and this was the smoothest car deal we have ever done. We hadn't seen the car before we arrived, and it was beautiful. All the inf from out of town and this was the smoothest car deal we have ever done. We hadn't seen the car before we arrived, and it was beautiful. All the information and detail Matt gave us was very accurate. He was extremily thorough in following up on details of the sale, that he even called on his day off to fill me in and see if I had any questions. I would definately without hesitation recommend Matt, the crew, and Don Hewlett to friends and family!! Sincerely, Chris and Keri DuBois More

I found you dealership through USAA auto site. Lee was I found you dealership through USAA auto site. Lee was the first response I received. I also received responses from Connell and Don Ringler. I found you dealership through USAA auto site. Lee was the first response I received. I also received responses from Connell and Don Ringler. I first went to Connell because they are located here in Killeen. It was not a good experience, and I would never consider buying a vehicle from them. If anyone were to ask, I would tell them the Connell has an "attitude" like they're doing you a favor to talk to you. Since then I have talked to a few people that feel the same way. I then went to Don Ringler, and it was a totally different experience. I was treated very well, and made to feel comfortable being there. I probably would have purchase an Equinox from them if they had one I wanted in stock. This covered a 3 or 4 day period. During this time I either received a phone call or email from Lee. I didn't feel as though he was bothering me, because he was never really pushy. I didn't want to go to your dealership because of the distance and the waste of time if the price was to high or you were like Connell. However, on Saturday I gave Lee a call to say I'd coming down if he had any Equinox in stock that had a sun roof, that my time was limited, that I had my own financing, that I didn't want to be "jacked around", and that he felt he could meet or beat a price I already had. He said he felt he could accommodate me. When my wife and I arrived, Lee a an Equinox waiting for us to look at under the canopy (which was a great help because my wife was on crutches). Because of our time schedule, as he was showing us the vehicle he was having our trade-in appraised to save time. When he was notified the appraisal was completed he went in to get us a price. When he came back with the price I felt the trip was a waste of our time. You were even higher than Connell. I told him that you were way lower on trade-in, so he went back in and came back with a price $79.00 less than Ringler. So we said we'd take it, but we were in a hurry. Lee did everything in his power to make sure we were able to meet our schedule, and he did. Lee, and everyone else at your dealership involved with our purchase, was most accommodating. When it comes time to purchase another vehicle, Lee and Don Hewlett will be our first call, not our last. Lee and everyone else we dealt with there were respectful, friendly, and accommodating. Never pushy or hard sell. Since the purchase I email Lee with a couple of questions, and he was quick to respond with the answers. The reason I gave pricing a 4 rather than a 5 was because I always feel a dealership can do a little better on pricing. More

Jonathan was extremely frindly, professional and listened really well. He listened to what I wanted without trying to talk me into something else. Everything he said would take place did happen just li really well. He listened to what I wanted without trying to talk me into something else. Everything he said would take place did happen just like he said. ie: the timing of the ship date and arrival. Finally, the pricing of my new vehicle and trade-in exceeded my expectations. Billy Jurecka More

Ronnie was worked very very hard to get us into the car we picked. He was very friendly and tried to help us in any way he could. The only complaint is that this was the very very first time I had purchase we picked. He was very friendly and tried to help us in any way he could. The only complaint is that this was the very very first time I had purchased a new or used vehicle where the dealership did NOT fill the fuel tank prior to leaving. Anytime I have purchased any vehicle, new or used they always filled the fuel tank. More

Philip Davis is an AWESOME salesman. He helped me to purchase a great used car for my son who is attending college in Texas while I live out of state. I was a very nervous, anxious mother who needed to purchase a great used car for my son who is attending college in Texas while I live out of state. I was a very nervous, anxious mother who needed to get a quality used car at a good price and Philip was able to do that for me. Philip had great follow-up and I would recommend him to anyone. Ask for Philip! You will not be sorry. More

This was by far, my best new veh experience in recent history. Aric Reil was very professional, and knew the veh we were looking at inside and out. And what i really appreciated the most, THERE WAS NO history. Aric Reil was very professional, and knew the veh we were looking at inside and out. And what i really appreciated the most, THERE WAS NO HARD SELL, NO PRESSURE, NOT IN THE LEAST PUSHY. They appraised our trade in and then came back with a number for us to look at. I was not too tickled with it and made my first and last counter offer. Aric took the figures to the manager i guess. At this point i figured, "here we go" a few minutes later he came back and the counter offer was dead on. we shook and sealed the deal right then and there. while we were doing the paperwork with Jeff, Aric had the car detailed, filled with gas. We had made arrangements for some add ons like all glass tinted, all weather mats, and mud flaps (molded). Then Aric took a great deal of time showing all the bells and whistles and how they worked, He was very patient and made sure the wife understood it all, (its her car). While at the dealership he made sure we were comfortable, had sodas or water. He made arrangements for us to bring it back to have the items installed. I was geared up for a tooth and nail fight, but it never happened. I would highly recommend this dealership and Aric to anyone thinking a new veh. It was worth the drive to Georgetown for this fantastic experience. Again, thanks to Arick and the dealership to make this a painless new car purchase. I was more than pleasantly surprised. Thew will get my future business for sure. Jeff made the paperwork painless and had some very good suggestions as well. Thanks again to the dealership and sales team, especialy Aric. Danka mein freund. More

Phillip showed us all the available vehicles with the equipment we wanted and described those in transit. He allowed my wife and I time to think over exactly what we wanted and then gave us a good price equipment we wanted and described those in transit. He allowed my wife and I time to think over exactly what we wanted and then gave us a good price on our selection. He made the car buying experience which in the past had been quite stressful at other places we have lived, a pleasant experience. More

Buying experience was very enjoyable. Our salesman Cory Reedy was polite and responsive without being too pushy. I would suggest grouping the cars in a more organized fashion as we needed to drive around t Reedy was polite and responsive without being too pushy. I would suggest grouping the cars in a more organized fashion as we needed to drive around to different lots looking at various versions of the equinox - it would have been nice to have them all in the same area. Overall, Don Hewlett will be a top consideration when I am in the market for future new or used cars. More

My husband and I purchased a Chevrolet Traverse from Phillip Davis at Don Hewlett Chevrolet yesterday after a couple of months of researching several different vehicle manufacturers. Although purchasing Phillip Davis at Don Hewlett Chevrolet yesterday after a couple of months of researching several different vehicle manufacturers. Although purchasing a vehicle is an expensive proposition, Phillip and the rest of the staff at the dealership provided excellent service in making our buying experience a positive one. As a matter of fact, we looked at so many vehicles at this dealership that our heads were swimming, but Phillip kept on track with us patiently showing us anything we requested to see or drive. We would definitely recommend Don Hewlett Chevrolet, and Phillip Davis in particular, to anyone. More

We first met Brian in early December of 2010, at the time we where looking at a Tribeca and decided not to get it. Brian didn't put any pressure on us to commit because he knew it was not the car we wanted. we where looking at a Tribeca and decided not to get it. Brian didn't put any pressure on us to commit because he knew it was not the car we wanted. He continued to keep us updated on new inventory and over the past 5 months has worked with us numerous times as we came out to test drive vehicles. We did not find a car until now, but each time Brian went out of his way to take time to show us around. I doubt we would have continued to come back if it weren't for Brian. We finally saw an Audi which was the car we wanted, it was on a back lot and when we went to test drive it we where told by the VW dealership that a salesman had taken it to the car wash and would be right back, after 3 hours and much tenacity from Brian the car was finally brought back to the dealership for us to drive, and good thing it did because we bought it. I cant say enough about Brian and the time he spent with us we will definitely recommend him in the future. The only suggestion I have is to talk with whoever was giving us the run around at the VW dealership, it was very frustrating waiting around to drive a car that a salesman was joy riding in. Even though this was going on Brian never showed frustration and kept calling the sales manager to get us a test drive. Brian has earned our business and we will definitely be back next time we need a vehicle. Thanks, Kent Panovec More