Don Hewlett Chevrolet Buick

I thought mike was cool, and he made it easy for me to get the car. He explain the car to me great, and gave me a better deal then what I had went in there for. I wanted a LS and he got me a LT for the sa get the car. He explain the car to me great, and gave me a better deal then what I had went in there for. I wanted a LS and he got me a LT for the same price. I really like the car and would do business with him again. More

I was very impressed with the salesman and the dealership, UNTIL THE SALE WAS COMPLETED, then things went south.....numerous phone calls to salesperson and others with NO return call.........ALL I dealership, UNTIL THE SALE WAS COMPLETED, then things went south.....numerous phone calls to salesperson and others with NO return call.........ALL I NEEDED TO LET THEM KNOW THAT THE SECOND KEY WAS NOT FOR MY TRUCK, I thought they may have gotten them mixed up.....BUT NO communication is going to end up costing the customer.......I have purchased from Don Hewlett before ..BUT never been treated like this......I am sorry to say I am very dissapointed and can not refer freinds and potential customers to a dealer that DOES NOT FOLLOW UP AFTER THE SALE.............. More

Excellent, Professional service. Phillip went way beyond the norm to sell us a Camaro that we wanted. He treated my son with great respect and professionalism throughout the entire process. Buying cars is n the norm to sell us a Camaro that we wanted. He treated my son with great respect and professionalism throughout the entire process. Buying cars is not my favorite thing to do, and Phillip made it a real pleasure. I will be back! More

Phillip and Ronnie did an excellent job in selling us our new car. Phillip worked his tail off to get us the best deal possible and Ronnie went the extra mile to take me home so my wife could leave earlier t new car. Phillip worked his tail off to get us the best deal possible and Ronnie went the extra mile to take me home so my wife could leave earlier to get our kids in bed. These guys are the best! More

I would highly recommend Ronnie Bradford at Don Hewlett Chevrolet for your next vehicle. I went to 3 different Chevrolet dealerships before choosing Don Hewlett. He is so friendly and makes sure to get you Chevrolet for your next vehicle. I went to 3 different Chevrolet dealerships before choosing Don Hewlett. He is so friendly and makes sure to get you exactly the vehicle that you want. This is my 2nd new vehicle to purchase with Ronnie's help. Most sales men look at me then continue to help someone else without saying a word to me but Not Ronnie, he will help EVERYONE. If you are in need of a new vehicle visit Ronnie at Don Hewlett in Georgetown Tx. More

My wife, Susan, and I purchased a 2011 Camaro 1SS from your dealership on 24 March 2011. We came to the dealership on Saturday the 19th of March and your salesman, Brian Birdsall, greeted us promptly as your dealership on 24 March 2011. We came to the dealership on Saturday the 19th of March and your salesman, Brian Birdsall, greeted us promptly as we walked on the lot. We told him we just wanted to look for a while. He welcomed us and let us look around. When we were ready to talk to him; he was right there and took us to his desk. Brian was very courteous, knowledgeable, and most importantly honest with us. He worked with us for several hours; answering all of our questions; and offering us bottled water. He located two Camaros at other dealerships in the color we wanted. On Monday morning Brian called me back and let me know that those vehicles were no longer available; and that he would locate another one for us. Brian called me back Monday afternoon and told me that he had located two more Camaro 1SS's in the color, Inferno Orange, that we wanted. I told Brian to run my credit card for the deposit, and go ahead and arrange to have the car transferred to your dealership. Throughout this transaction Brian's courteous and diligent efforts have made us feel that your dealership genuinely wanted our business; and treat customers with respect and professionalism. I feel that Brian is an asset to your dealership. It was refreshing to have a salesman treat us in the excellent manner that Brian has treated us. I feel that a friendship was established with Brian. We will definitely speak highly of Brian, and your dealership to all of our friends, family, and acquaintances. Sincerely, Tom & Susan Nickson Copperas Cove, Texas P.S. Our daughter recommended your dealership because you advertise on the Christian radio station K-LOVE. More

Working with Jason was great. He and our finance rep were the best things Don Hewlett had going for it. When we first arrived on the lot to look, no one came to help us. Then we went inside and Jason were the best things Don Hewlett had going for it. When we first arrived on the lot to look, no one came to help us. Then we went inside and Jason came out to show us some cars. He did a great job and was very knowledgeable. The next day I went online via chat to get a quote on a Traverse, and Karina came online. We chatted and she said she'd email me to confirm the price and to confirm a time for me to come test drive the vehicle. She didn't get me a price, and didn't EVER respond back to me. She had my phone number and email. So I drove up to the dealership and Brian took us for a test drive. He was nice and helpful. We determined that we wanted to make an offer on the car, and worked to negotiate the price. We ended up leaving to think more about it and to compare prices for comparable vehicles. Ultimately, we came back the next day and worked with Jason to get the car. We were pleased that it was cleaned and ready to go when we arrived. Finance was backed up so we spent 2 hours waiting to be seen. We loved our finance guy - can't remember his name but he was great! Then Brian went over last details about the car and told us that this dealer review would be coming. He mentioned that folks would only get their big "payouts" if all answers above were 5's. I'm in sales myself, selling software with a TCV of $100K-$3M, and this was very tacky. If you do your job well, you earn the 5's. Karina and the chat were the biggest let down of Don Hewlett. The only reason we went with Don Hewlett in the end was because you had the car with all the options we wanted on the lot. Other local dealers didn't, but their service was far superior. More

I spoke with Jason on a truck that I was interested in but the truck had just sold. So I told Jason what I was looking for in a truck and he said that he would get back to me if anything came across the but the truck had just sold. So I told Jason what I was looking for in a truck and he said that he would get back to me if anything came across the lot. I assumed it would be the last time I heard from him but was I wrong. A week or so went by and he called me to let me know that a truck just came in and he thought that I would really like it. He was right and not only did I enjoy the car his customer service was great and he didn’t pressure me or try to up sell me to anything else. I went to the financing department and the first day I did all my paper work with Jeff. He walked me thru all of the paper work went over several different financing options and explained the pros and cons of each. He was very nice and also didn’t pressure me into feeling like I had to go with one option or the other. I had to come back in to bring my down payment and Jeff had informed me that he would be off so I dealt with Karl Hoehn. Karl was very friendly and was happy to help me out even though he wasn’t the person who started the process! Jason (sales rep) walked me out to the truck and again went over some more of the trucks features after he had already made the sale and wanted to make sure I was comfortable with everything. I highly recommend Don Hewlett Chevrolet Buick at 7601 S Interstate 35 Georgetown, TX 78626... More

I decided to order a hard-to-come-by Chevy Volt in mid-December 2010. My first step was to send an email to the internet sales address for each of four Austin Texas area Chevrolet dealers. One ignored mid-December 2010. My first step was to send an email to the internet sales address for each of four Austin Texas area Chevrolet dealers. One ignored two emails. Another sent a robo-form but did not follow-up. The third sent a slightly more customized response but then he called several times in rapid succession, did not answer when I called back, and then dropped the matter. I first got a generic response from Don Hewlett as well. But soon thereafter, Phillip Davis sent a more comprehensive response with relevant information. He asked if he should call before barraging me. This was the start of a three month process to acquire the newest and rarest vehicle on the market. Phillip was there when I needed him and out of my face when I didn't. Today I took delivery. Since he knew I did substantial research on this vehicle, he did not waste my time on things I already knew. At the same time Phillip was cordial and efficient doing the paperwork and conveying the required messages. He made this be the absolute best car buying experience of my life and I ain't no spring chicken. More

Painless experience which is not common in the auto sales industry. Only criticism is the wait after agreeing to the deal, to actually take posession of the vehicle. I sat around for approx an hour and a h industry. Only criticism is the wait after agreeing to the deal, to actually take posession of the vehicle. I sat around for approx an hour and a half and there was no detailed explanation of what was going on during that time that would need to take that amount of time. I feel about 30 minutes max should be enough to prep the vehicle and release it to the customer. Mr Davis was very likable and straight forward. I would recommend him to anyone. More