Don Hewlett Chevrolet Buick
Georgetown, TX
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Great sales and financial team . Will recommend friends and family for sure. Thank you Orlando Mata and Noemi Armenta for your expertise. Will recommend friends and family for sure. Thank you Orlando Mata and Noemi Armenta for your expertise. More
Bought a truck in December 2022 and have already needed to replace the transmission and its now in the shop again for a cylinder valve intake collapse. The salesman did not show us the carfax as he was sup to replace the transmission and its now in the shop again for a cylinder valve intake collapse. The salesman did not show us the carfax as he was supposedly obligated to do, we sat in the office for 9 hours working on purchasing a different truck when we told him multiple times it was not in our budget. He kept saying his job is to find a car we like and finances job is the numbers but it shouldn't be hard to see the numbers we're not going to get where we needed them so at hour 8 he switches the truck to the one we have because it OBVIOUSLY would work better price-wise but it was such a trick swap they hadn't even done the inspection on the truck yet as it just got sold to the lot. Now we're again out money TO THE DEALERSHIP that sold us a truck with nothing but huge expensive problems. I will never recommend this dealership to anyone in fact steer clear and go anywhere else to save you time and money and sanity. More
Bought my first Chevy pickup at Don Hewlett. Working with Virgil White on buying the truck made it easy. Virgil wasn’t pushy to make us buy the tuck. He explained all the upgrades on the vehicle Working with Virgil White on buying the truck made it easy. Virgil wasn’t pushy to make us buy the tuck. He explained all the upgrades on the vehicle and how they worked. I would recommend asking for Virgil White to buy a vehicle at Don Hewlett. More
03/2023 UPDATE: The 2023 Chevrolet Malibu I purchased on 01/10/2023 is now in need of service. To say I am extremely disappointed is an understatement. I didn’t care to purchase a brand new car. I showed on 01/10/2023 is now in need of service. To say I am extremely disappointed is an understatement. I didn’t care to purchase a brand new car. I showed up with multiple stock numbers for USED vehicles but was ultimately persuaded to purchase new. It made sense since I have three young c0hildren anwant to deal with repairs and as my sales person stated “a good and reliable vehicle”. Not even two months later and I am having issues with the vehicle. I was fine with taking my vehicle in to be serviced but when I was told that I needed to make transportation arrangements while they are diagnosing and repairing, it became an issue. I have now been working with Nathaniel, Howard, and Garret on a solution, but for whatever reason, I am just being told daily (since Tuesday 03/07) that things are “still in the works” with no further explanation and only because I am the one reaching out for an update. The energy I got on Tuesday went in person was so different than the energy I got in January. I am so discouraged and disappointed. The offer was to Uber me to and from the dealership but my kids all go to school and I need to get to work, this is not a solution for me. I referred my mother in law and the same week I bought my car, she bought a used car. She is ALSO having to make arrangements to take her vehicle in for repairs AS WELL. Now I am stuck with a car payment and a vehicle with multiple issues, with the main issue being a strong electrical burning smell. I’m only giving two stars for the solution Howard tried making with offering the two Uber rides. More
Came in for some scheduled re-call work and an oil-change. Original time estimate would be drop it off at 8:00 and would be done by 1:00 pm. They were finished before 11:30! Very nice people and h oil-change. Original time estimate would be drop it off at 8:00 and would be done by 1:00 pm. They were finished before 11:30! Very nice people and has a very nice, enjoyable and comfortable place to wait for service to be completed. More