Back

Don Hewlett Chevrolet Buick

Georgetown, TX

4.6
2,194 Reviews

7601 S Interstate Highway 35

Georgetown, TX

78626

Directions

By Type

Showing 2,194 reviews

March 29, 2023

Great sales and financial team . Will recommend friends and family for sure. Thank you Orlando Mata and Noemi Armenta for your expertise. More

by Per.req
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronnie Bradford, Jeff Grazioplene, Garrett Benyo, Orlando Mata, Noemi Armenta
Mar 31, 2023 -

Don Hewlett Chevrolet Buick responded

Well hey there Per.req - With a glowing review like that you just made our week! We know everyone is so busy these days, so it means a lot when one of our valued guests shares positive feedback when they feel we've earned it. In response, we pledge to deliver this same level of professional, friendly vehicle support on your next visit as well. Thanks again for your business and for sharing that little bit of sunshine. We hope you have a wonderful day! The Hewlett Customer Care Team

March 27, 2023

Bought a truck in December 2022 and have already needed to replace the transmission and its now in the shop again for a cylinder valve intake collapse. The salesman did not show us the carfax as he was sup More

by Shelbi923
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Roy Martinez
Mar 30, 2023 -

Don Hewlett Chevrolet Buick responded

Dear Ms. Shelbi Martinez: We are sorry to hear of the issues with your vehicle. We did a check and found no record of a sale under your name. Normally our guests choose an optional warranty for protection from expensive repairs on pre-owned vehicles purchased that are beyond factory warranty. Please contact our Pre-Owned Manager at 512-681-3000 to see if another vehicle under warranty could suit your needs better. Hewlett Customer Care Team

March 23, 2023

Katlynn was very helpful and nice. She answered my questions and helped me navigate through the repair. So far so good. More

by Bennett8611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Luther
Mar 26, 2023 -

Don Hewlett Chevrolet Buick responded

Hey there Bennett8611 - Thank you so much for your recent visit and these kind remarks! We certainly appreciate your business and stand ready to help you and your family when you need us. We hope to see you soon - The Hewlett Customer Care Team

March 22, 2023

I really like how they caring of the customers. They are awesome we love the services and everything they do for us😊 More

by Vickygaona19vicky
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noemi Armenta
Mar 24, 2023 -

Don Hewlett Chevrolet Buick responded

Hey there Vickygaona19vicky - Thank you so much for your recent visit and these kind remarks! We certainly appreciate your business and stand ready to help you and your family when you need us. We hope to see you soon - The Hewlett Customer Care Team

March 20, 2023

Great customer service, Chris was very quick at responding to all my questions, he was very nice and helpful. Shuttle service not so much. More

by Victoria Tran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Mar 22, 2023 -

Don Hewlett Chevrolet Buick responded

Hello Ms. Tran - Thank you for your recent service visit to Don Hewlett Chevrolet Buick. Our complimentary shuttle is a popular option for our guests and we consistently earn wonderful feedback regarding the friendliness and efficiency of our driver team. Nonetheless, we are in constant improvement mode here so if you have further feedback or suggestions on how we can improve this service please contact your Service Advisor - Chris Gauthier. FYI - Chris can be reached directly by calling: 512-681-3094. Thanks again for choosing Don Hewlett as your preferred servicing dealer. The Hewlett Customer Care Team

March 18, 2023

I've had a great experience with purchasing a tahoe and the service department takes great care of my truck. Keep the great work. More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Bradford
Mar 21, 2023 -

Don Hewlett Chevrolet Buick responded

Well hey there Tim! Thank you for your recent vehicle purchase from Don Hewlett Chevrolet-Buick. We realize you have a choice of where to spend your vehicle dollars and we are certainly proud to have earned your business. Please call on us the next time we can provide this same level of professional, caring vehicle support for you or your family. We hope you have a great day! The Hewlett Customer Care Team

March 18, 2023

Bought my first Chevy pickup at Don Hewlett. Working with Virgil White on buying the truck made it easy. Virgil wasn’t pushy to make us buy the tuck. He explained all the upgrades on the vehicle More

by timwheeler10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Virgil White
Mar 21, 2023 -

Don Hewlett Chevrolet Buick responded

Hello Timwheeler10 & Welcome to the Don Hewlett Chevrolet Buick family! We realize you have a choice of where to purchase your vehicles and seek product support. That's why we're so proud to have earned this opportunity. Please call on us the next time we can be of assistance to you, your family or place of business. Take care, Stay safe & enjoy that new Silverado! The Hewlett Customer Care Team

March 14, 2023

My experience at Don Hewlett was outstanding. My salesman Julian Rodriguez made purchasing the vehicles needed easy and stress free. More

by dyantz
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Julian Rodriguez
Mar 14, 2023 -

dyantz responded

My salesman Julian Rodriguez made purchasing the vehicles needed easy and stress free.

March 09, 2023

03/2023 UPDATE: The 2023 Chevrolet Malibu I purchased on 01/10/2023 is now in need of service. To say I am extremely disappointed is an understatement. I didn’t care to purchase a brand new car. I showed More

by Ecaballero
Recommend Dealer
No
Employees Worked With
Nathaniel, Howard, Garrett Benyo
Mar 12, 2023 -

Don Hewlett Chevrolet Buick responded

Hello Emma – We’re sorry to learn that you are experiencing concerns with your vehicle. In order to provide the quickest measure of assistance we will need get access to your vehicle here for diagnosis of all current concerns. Please be looking for a contact from a member of our Service team to arrange the most convenient time to drop off your vehicle. Thank you for your business and we look forward to working with towards a complete solution for your concerns. The Hewlett Customer Care Team

March 08, 2023

Came in for some scheduled re-call work and an oil-change. Original time estimate would be drop it off at 8:00 and would be done by 1:00 pm. They were finished before 11:30! Very nice people and h More

by Catherine Gnader
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew in service and everybody in the service dept that day!
Mar 10, 2023 -

Don Hewlett Chevrolet Buick responded

Hey there Catherine - Thank you so much for your recent visit and these kind remarks! We certainly appreciate your business and stand ready to help you and your family when you need us. We'll look for you when it's time for that next vehicle maintenance service - The Hewlett Customer Care Team

...
19
...