Don Hewlett Chevrolet Buick
Georgetown, TX
Filter Reviews by Keyword
By Type
Showing 2,188 reviews
Bought my first Chevy pickup at Don Hewlett. Working with Virgil White on buying the truck made it easy. Virgil wasn’t pushy to make us buy the tuck. He explained all the upgrades on the vehicle Working with Virgil White on buying the truck made it easy. Virgil wasn’t pushy to make us buy the tuck. He explained all the upgrades on the vehicle and how they worked. I would recommend asking for Virgil White to buy a vehicle at Don Hewlett. More
03/2023 UPDATE: The 2023 Chevrolet Malibu I purchased on 01/10/2023 is now in need of service. To say I am extremely disappointed is an understatement. I didn’t care to purchase a brand new car. I showed on 01/10/2023 is now in need of service. To say I am extremely disappointed is an understatement. I didn’t care to purchase a brand new car. I showed up with multiple stock numbers for USED vehicles but was ultimately persuaded to purchase new. It made sense since I have three young c0hildren anwant to deal with repairs and as my sales person stated “a good and reliable vehicle”. Not even two months later and I am having issues with the vehicle. I was fine with taking my vehicle in to be serviced but when I was told that I needed to make transportation arrangements while they are diagnosing and repairing, it became an issue. I have now been working with Nathaniel, Howard, and Garret on a solution, but for whatever reason, I am just being told daily (since Tuesday 03/07) that things are “still in the works” with no further explanation and only because I am the one reaching out for an update. The energy I got on Tuesday went in person was so different than the energy I got in January. I am so discouraged and disappointed. The offer was to Uber me to and from the dealership but my kids all go to school and I need to get to work, this is not a solution for me. I referred my mother in law and the same week I bought my car, she bought a used car. She is ALSO having to make arrangements to take her vehicle in for repairs AS WELL. Now I am stuck with a car payment and a vehicle with multiple issues, with the main issue being a strong electrical burning smell. I’m only giving two stars for the solution Howard tried making with offering the two Uber rides. More
Came in for some scheduled re-call work and an oil-change. Original time estimate would be drop it off at 8:00 and would be done by 1:00 pm. They were finished before 11:30! Very nice people and h oil-change. Original time estimate would be drop it off at 8:00 and would be done by 1:00 pm. They were finished before 11:30! Very nice people and has a very nice, enjoyable and comfortable place to wait for service to be completed. More
Unfortunately, we had a mechanical problem with a late model used truck right after we bought it. Don Hewlett has bent over backwards to not only diagnose and correct the issue, but took care of us with model used truck right after we bought it. Don Hewlett has bent over backwards to not only diagnose and correct the issue, but took care of us with a loaner during the downtime. Sales manager and service manager took care of us personally. They have earned my respect and my loyalty. More
My experience at Don Hewlett was great and Terry Johnson who was my salesman is amazing and very helpful! Would come back in the future to purchase another vehicle by Terry Johnson.. who was my salesman is amazing and very helpful! Would come back in the future to purchase another vehicle by Terry Johnson.. More
Purchased my 2016 vehicle from Don Hewlett and had all services performed at Don Hewlett and the quality of service has declined over the past few years, exponentially. I've contacted the customer servic services performed at Don Hewlett and the quality of service has declined over the past few years, exponentially. I've contacted the customer service department personally to no avail. I'm disappointed for the fact that I purchased a new vehicle and trusted that Don Hewlett would provide me services for my vehicle. Services provided to date are sub-par to say the best. More
This is the second car I have purchased at Don Hewlett. Jason was really kind and helpful, came in for an oil change and left with a shiny new car! We found the perfect ride for me. Jason was really kind and helpful, came in for an oil change and left with a shiny new car! We found the perfect ride for me. More
Hewlett Chevy is my go-to dealer for all maintenance on my Truck. Never been disappointed. This visit was to replace O2 sensors which was completed faster than expected. My only concern was the cost.... my Truck. Never been disappointed. This visit was to replace O2 sensors which was completed faster than expected. My only concern was the cost..... but all costs are going up and up so suppose I understand. Tanner took care of me this visit. Did a good job. More