Don Hewlett Chevrolet Buick

After a bad experience I had with Connell Chevrolet I said I would not buy another GM product again. Not because the product was that bad, it was because of the lack of customer service. My wife had an a said I would not buy another GM product again. Not because the product was that bad, it was because of the lack of customer service. My wife had an accident with her 1999 Tahoe, the vehicle was totaled and she walked away without a scratch, soft tissue damage but nothing serious. She had to have another Tahoe. we seen a Tahoe at a good price at Allan Samuels in Waco, made arrangements to test drive it and possible buy it but when we went there to take a test drive the had sold that vehicle and tried to sell me a new on at thousands more than the first Tahoe was listed at. After being suckered to Waco I told my wife she was not getting another GM vehicle and we almost purchased a Volvo XC90. The XC90 did not meet our needs and the only SUV the wife really liked was the Tahoe. I was dealing with Don Ringler for a Tahoe and then I seen you had a pretty good discount on them so I contacted Don Hewlett via your web site and eventually was called by Cory Reedy and set up an appointment to view the vehicle. I have bought a few vehicles but I must say this is one of the best experiences. We felt no pressure from Cory, I told him the interior and exterior colors we liked and the ones that were out of the question and the options we wanted. Cory took us out to the lot and showed us a couple of vehicles that met our criteria. We liked one of them but Cory suggested we go to the other lot to see if there was one over there we might like. We ended up with two vehicles we liked and Cory took the time to park them side by side so we could get a better idea of what they looked like together. We decided on one and while we were going thru the paperwork we asked Cory if we could go back and see them again. We ended up changing our mind and bought the other one. Cory was very helpful and did not try and rush us thru the process. The paperwork process was pretty quick and smooth and the only thing that that was bothersome was the time spent waiting on the financing department. Even though we were not financing the vehicle the wait time was a little longer than I would of liked. While we were waiting Cory continued to check on us, he did not treat us like the sale was done so his part was over. To sum it up because of the experience I had with Cory and Don Hewlett Chevrolet, GM may have won a customer back. More

This is the third vehicle I have purchased from Don Hewlett via Lee Dickie. I attempted to search other dealerships on this latest purchase, but continued to get the run-a-round. Therefore, I went ba Hewlett via Lee Dickie. I attempted to search other dealerships on this latest purchase, but continued to get the run-a-round. Therefore, I went back to where I knew I would be treated fairly. More

Don Hewlett Chevrolet Buick was very highly recommended to me by friends and I was not disappointed. Brian Birdsall was my salesman and he was by far the best salesman I have ever come into contact wit to me by friends and I was not disappointed. Brian Birdsall was my salesman and he was by far the best salesman I have ever come into contact with during my car shopping experience. He was friendly (but in a sincere way, not in a "smoozy car salesman" way) he spent a lot of time with me explaining the features of the new vehicle, test driving, discussing the package options and so forth. He helped me find the best model to match my exact needs. When I told him I wanted to some time to make a decision, he was understanding and not at all pushy or aggressive, as other dealership salesmen tend to be at that time. When I did return the next day (because I absolutely loved the vehicle) ready to discuss purchase further, he took time with me and patiently went over all the options and worked with me on my trade in, until we reached a fair conclusion. I was treated very fairly and with respect during the entire conversation, which is very important to me. It says a lot about Brian that he never made me feel like he was just "trying to make a sale". The most impressive part however, was after the sale. Once I signed the contract, Brian was still available and there to help. He sat with me in my new car and explained all the new features and how to use them (he even helped me register my OnStar!) making sure I was comfortable and that all of my questions were answered. When I drove off the lot, I had a beautiful shiny, new Chevrolet Equinox and a huge smile on my face. I have alway selected my car purchases not only based upon the vehicle itself, but the dealership and the way in which I am treated. I feel very secure and confident in Don Hewlett Chevrolet Buick. I know that they will continue to take good care of me as a customer throughout my ownership. I have already further recommended them to several friends as THE place to go to purchase their next vehicle. Word of mouth goes a long way in the car dealership business, and I have nothing but praise for them. More

We have purchased 8 cars in our family from Hewlett in the last 13 years. We continue to return because they give us value and service. We have looked at other vehicles at other dealerships but we always the last 13 years. We continue to return because they give us value and service. We have looked at other vehicles at other dealerships but we always come back to Hewlett. The sales people are easy to work with and I adore Shan in the service Dept. I'm very comfortable recommending this dealership with so many years and cars "under my belt". More

I bought a Chevy Colorado from Don Hewlett Chevrolet Buick in July 2011. It was easily the BEST car buying experiencing I've had. The salesperson I worked with, Aric Reil, was fantastic! Aric knew hi Buick in July 2011. It was easily the BEST car buying experiencing I've had. The salesperson I worked with, Aric Reil, was fantastic! Aric knew his stuff and was very willing to listen to what I was looking for in a truck and the overall price tag. He was not the typical pushy salesperson... he kept moving the process forward at my speed answering all of my questions until I was satisfied. He sold 5 vehicles the day I bought my truck, and I never felt like I wasn't his primary focus. That takes much interpersonal skill and professionalism. I came to Don Hewlett after working for nearly 3 weeks with another dealership in the area. I was highly disappointed in that dealership's unwillingness to honor their promises and agreements. I called Aric on a Friday evening around 7pm and was driving off the Don Hewlett lot in my new truck less than 24 hours later. I got a FAR better trade-in allowance and deal on the price of the new truck. Friendly, professional, and honest describe the people I worked with at Don Hewlett - especially Aric. He represents the dealership VERY WELL. I will HIGHLY RECOMMEND Aric and the Don Hewlett dealership to my friends. More

I am a first time buyer and i had visited a few dealers before i stoped by DON HEWLETT and thats when i met with Lee and he made my bying experience great. he wasnt pushing me into any kind of car but let before i stoped by DON HEWLETT and thats when i met with Lee and he made my bying experience great. he wasnt pushing me into any kind of car but let me lead the way and he just helped me find what i was looking for. all the people in the dealer ship were very nice and friendly and everyone goes abouve and beyound what was expected. over all my experience was great!!! I plan on returning for my next vehical and 9i will point all my friends and family here. More

My husband and I were considering purchasing a new Tahoe for our family. We began gathering some information last week. Truthfully, I was somewhat dreading the process of dealing with a salesperson who w for our family. We began gathering some information last week. Truthfully, I was somewhat dreading the process of dealing with a salesperson who would string me along while I wasted hours just trying to find out if this SUV was priced within our comfort zone. Luckily, I sent an email inquiry to your dealership and Phillip Davis responded. I received an email back almost immediately (it was late night). The next morning Phillip called me and left a message. His follow-up was impeccable. He then proceeded to quote me a fair and reasonable price via email without haggling and wasting time. No other dealership (I contacted four via email that night) followed up with me other than an email auto reply. Phillip and I corresponded for most of the day and my husband and I bought our Tahoe from him that evening. I want you to know how pleased we are with our new Tahoe. I also wanted to let you know that Phillip was the best car salesman we have ever worked with. He was honest and informative and did not waste our time. I really did not believe that a car purchase could go this smoothly. You should also know that we purchased this car on a Saturday night when Phillip was scheduled to leave at 6:00pm. Unfortunately, we were unavoidably delayed but he stayed late to help us anyway. He also assured us that he was happy to do so. I want everyone to know what a pleasure it was to work with Phillip and that I will recommend him to all my family and friends! I look forward to doing business with him every time I am in the market for a new car. More

All three were SUPERSTARS! I enjoyed the experience. Great group at Hewlett. I will refer and return. Mr. Hewlett, your business is in good hands. :) Great group at Hewlett. I will refer and return. Mr. Hewlett, your business is in good hands. :) More

If you want the best car buying experience you will ever have just take a short drive on I35 to Georgetown and shop at Don Hewlett Chevy. All of the staff was very friendly and helpful but most importantly have just take a short drive on I35 to Georgetown and shop at Don Hewlett Chevy. All of the staff was very friendly and helpful but most importantly our salesman Aric Reil was the best. He was very friendly and personable and made us feel like family from the minute we met him. He is patient and knowlegable and does everything needed to make sure your car buying experince goes fast, easy and smooth. I bought a new 2011 Malibu and got the best price you could possibly find anywhere else in Texas not to mention they have the best inventory to choose from too. My daughter will be ready for a new car soon and there is nowhere else I would even consider going but back to Don Hewlett to see Aric again. Thank you again Aric and the whole Don Hewlett staff!!! More

I found this dealership by using the USAA car buying service. This dealership was highly recommend by USAA. I saw the vehicle I like and submitted an inquiry. Within an hour, I got a call from one of th service. This dealership was highly recommend by USAA. I saw the vehicle I like and submitted an inquiry. Within an hour, I got a call from one of their salesmen, Jasor Luthor. We went into details about the car and I told him I would come to the car lot and check out the vechicle (Chevy Tahoe 08). I received excellent service, great price on the Tahoe, and left a happy camper. So in one day's time, I went from looking online to drive my Tahoe into my drive way. I highly recommend this dealership and will be buying my future vehicles from Don Hewlett Chevrolet. More