Don Hewlett Chevrolet Buick

This dealership was great, and my salesman Cory Reedy was excellent and honest and held true to his word. Ive never been to a dealership that didnt try to do something underhanded or pressure me into someth excellent and honest and held true to his word. Ive never been to a dealership that didnt try to do something underhanded or pressure me into something i didnt want, but this dealership was exactly that. Very customer friendly. More

After my wife's 2007 Hyundai Sante Fe was totaled in an accident, we visited several dealerships in the Austin area looking for a 1-2 year old SUV with low milage and found the car we bought (2011 Kia Spor accident, we visited several dealerships in the Austin area looking for a 1-2 year old SUV with low milage and found the car we bought (2011 Kia Sportage) at Hewlett. Phillip was very agreeable to let us take it out for a drive then we left to stop at one more place before deciding on the one we bought. We returned that evening and put a deposit down on the SUV and drove it home for the weekend. We returned on Memorial Day to complete the transaction after we were given our financing options. I was very impressed at how professional all of the sales counselors looked with embroidered shirts and name tags. I felt more confident working with someone that has several years experience selling cars and was proud of where he worked. Phillip has followed up immediately with a thank you card and phone call to make sure that we were pleased with the car and our experience at the dealership. I would certainly recommend Phillip and Hewlett to anyone I hear is considering buying a vehicle. Thanks again, John & Linda Spoerlein More

Our sales rep, Jason Luther, was helpful and efficient with a "no pressure to buy" attitude that we found very refreshing. His answers to our questions were straight forward and to the point. If he did no with a "no pressure to buy" attitude that we found very refreshing. His answers to our questions were straight forward and to the point. If he did not know the answer to the question, he told us so and then told us that he found find out the answer for us. This was the 2nd vehicle that we have purchased from Jason. More

Jason Luther did an outstanding job helping my husband and I with the purchase of our 2012 Tahoe. He really listened to what I wanted on the vehicle and provided exactly what I asked for. Excellent serv and I with the purchase of our 2012 Tahoe. He really listened to what I wanted on the vehicle and provided exactly what I asked for. Excellent service and friendly, too. More

One of our most pleasant new vehicle experiences ...we've One of our most pleasant new vehicle experiences ...we've had about 25...you found us cruising the lot, took time to show us your extensive invent One of our most pleasant new vehicle experiences ...we've had about 25...you found us cruising the lot, took time to show us your extensive inventory...didn't feel pressured..we feel that we got an exceptionally good deal....thanks so much, Phil ....Steve & Lucy More

I came in on a saturday with a very specific vehicle in mind and a fairly specific price range in which to work. I met Wayne and told him what I was looking for and my price range. After about 30 minutes mind and a fairly specific price range in which to work. I met Wayne and told him what I was looking for and my price range. After about 30 minutes of reviewing my options, I picked out a vehicle and then told him to do the best deal that he could and let's see if he came close to my price range. After reviewing my vehicle for trade in and working with their financial department, we settled on a price that was very close to my price range and was acceptable to me. Wayne was great to deal with and gave me great service and the vehicle is great. I would highly recommend Don Hewlett and Wayne Erickson to work with, they will do you right. More

David was not only helpful and knowledgable; he also was extremely friendly and attentive. He obtained all the necessary info from me on what type of vehicle I needed, guided me to the perfect one, and wor extremely friendly and attentive. He obtained all the necessary info from me on what type of vehicle I needed, guided me to the perfect one, and worked everything out in a very timely manner. I would definitely recommend Don Hewlett as the place to go and David Shelton as the one to see! More

I contacted Don Hewlett Chevrolet along with four other Chevy dealers via email to get quotes. Not only did they have the lowest price of any of the dealerships, but they were also the nicest to work with. Chevy dealers via email to get quotes. Not only did they have the lowest price of any of the dealerships, but they were also the nicest to work with. One of the other dealers not only tried to sell me a car that was different than I was looking for, but he also called me multiple times when it should have been clear that I wished to converse via email. Luckily when I told the other dealer the quote I was given from Don Hewlett Chevrolet he never bothered contacting me again. Brian Birdsall was my salesperson through the whole process and when I emailed him for more information he was prompt with giving me all the information I needed and would wait a day before emailing me again to make sure I got the information and to see if I had any further questions. Though I have to say my experience once I got to the dealership was better that I could have possibly hoped for. Every person I met at Don Hewlett Chevrolet was super friendly, but because of Brian I felt like I was being treated like a neighbor instead of a sales number. I also felt as if he actually listened to me answers to questions instead of just asking them as part of a routine. I said I had already done my research and knew which car I wanted to look at, so we went to look at the car and he didn't try to up sell me or "just show" me other models. Now before I drove the car we test drove I hadn't driven a manual transmission vehicle in over a decade. In fact I was looking to buy a manual transmission not only for the fuel efficiency, but also to get over my fear. Brian was helpful and encouraging the whole time, and gave me the pointers I needed in order to get my confidence with the vehicle. Now to top off all other other aspects of this purchase, when Brian was figuring out the financial aspects he asked me if I was thinking about purchasing the car that day, because if I was then he will just grab some extra info to make it easier to fill out the forms if I do decide to purchase the vehicle that day. I was shocked because he had already been so accommodating that I assumed that he assumed I was there to buy the vehicle that day. In terms of price, not only did he give me a price lower than any other dealer, but it was lower than I could get it from the employee purchase program(gmfamilyfirst.com). On top of that he worked with me on my trade in and got me a good deal on the 12 year old vehicle I was trading in. Overall the entire experience was great. After I purchased the car he walked me through all of the features and made sure I was familiar with every aspect. He did all of this even though it was now after closing time, and didn't rush through any of it. He even game me a few more pointers on how to better my manual transmission driving. The words that really resonate with me, probably because of how sincere I believe they were, is when Brian said, "I don't want to sell you a car if you aren't going to be completely happy with it." I love my new car, and the experience I had purchasing it was phenomenal. More

I came in with a general knowledge of the vehicle and price I wanted. Mike was extremely friendly and explained the whole car buying process to me because I was a first time car buyer. Mike was very stra price I wanted. Mike was extremely friendly and explained the whole car buying process to me because I was a first time car buyer. Mike was very straight foreward when discussing price. There was no need for negotiation because he gave us a great deal from the start. I will definitely be coming back to Mike when I am in the market for another vehicle. Excellent overall sales experience!!! More

Lee was very easy to work with, and he understood that it was me looking to buy a car, not my husband. He didn't question a defect I found on the car after I got home, but took the right steps to getting th was me looking to buy a car, not my husband. He didn't question a defect I found on the car after I got home, but took the right steps to getting the problem fixed when I brought it to his attention. More