Don Hewlett Chevrolet Buick

From the moment my husband and I walked into Don Hewlett we were greeted and treated with the utmost respect and professionalism we could ever ask for. Lee Dickie was ready for our appointment, extremely kn we were greeted and treated with the utmost respect and professionalism we could ever ask for. Lee Dickie was ready for our appointment, extremely knowledgeable about the car I was interested in and never made me feel pressured to buy. He even made me really sit and think about my purchase and whether it was exactly what I wanted. I appreciated that. Every individual we came into contact with was friendly, happy to be at work, and seemed to be more happy for me making the purchase I wanted, than actually making a sale. I was incredibly impressed and will refer anyone I know to this dealership based on the service alone. Thank you for the great experience... and I LOVE my Buick Enclave! :) More

We could not have been more satisfied with every aspect of our purchase. Brian Birdsall made our entire experience painless. He had every option available to us spelled out with ease so that we could mak of our purchase. Brian Birdsall made our entire experience painless. He had every option available to us spelled out with ease so that we could make the right choice for our family. It truly felt like royal treatment, and your organization should be proud to have him as part of your team. I hope he remains there for years to come as I want to do business with him again, and again. Jeff Grazioplene worked up the final financing paperwork, and I would like to commend him on being very informative about warranties & gap insurance. Jeff also went the extra mile by filling in our repetitive information on all of the forms that had to be signed, thus getting us out the door and into our new/used Suburban & heading home to get the kiddos ready for school the next day in a timely matter. Last but certainly not least, Mr. Tom Cooremans who handles the extra accessories. We didn't have the pleasure to meet with him face to face because of the late hour we arrived on Wednesday, but Brian had him on the phone setting up our requests to order a roof mount DVD player & four extra headphones. When I called yesterday to get an ETA for the installation, Tom opened up another line to the supplier/installer and asked me then and there how today looked for us. I asked him if he was kidding, and he giggled with that tone of knowing he wasn't because your entire organization is the best, and works with the best. I was thrilled and told him I needed to see how my wife's schedule looked on getting back up there, and he immediately followed with "where do you live"? I laughed and said the opposite end of the world from yall, we live at Slaughter Lane & Manchaca in deep south Austin. With your vendor still on the other line he then asked if we would like to have the installation completed at our home. Seriously?! Apparently your vendor had another job on the south end of town, and apparently that is just how yall do business. We really are blown away by the whole experience. You will have my business, next year you may very well have my fleet business for my land surveying firm, and hands down I will recommend Hewlett to everyone in the market for a new or used vehicle. Thank you for the impeccable service! More

Spent a long time working out a deal. Finally came to terms. Was told in writing that it was no problem to khold the vehicle for a week as long as we gave thema down payment. We provided a down payment a terms. Was told in writing that it was no problem to khold the vehicle for a week as long as we gave thema down payment. We provided a down payment and were told again in writinthat we were good to go for the following week. I then get a phone that he had some bad news that the were in the process of selling the vehicle because they couldnt hold it. Very disappointing. I guess thier word means nothing. Would never consider doing business with them again. More

This visit to the dealership was one I was not ready for This visit to the dealership was one I was not ready for at the time. Our daughter and I had just been in an bad accident 3 weeks prior and it was ti This visit to the dealership was one I was not ready for at the time. Our daughter and I had just been in an bad accident 3 weeks prior and it was time to get her a new car. I spoke with Mike stephens over the internet and was planning on waiting a few more weeks but GM was having labor day sales and they had almost the same exact car she had and she wanted it. Mike was very patient with me as well as Tony, Brett, and Jeff. You walk in to the showroom and you feel welcomed by all. This was our second car bought from Don Hewlett and people we had dealt with before was there saying Hi to us and remembered us from months ago. They don't try to play games with you, they keep it real and honest. If they can help you in any way they will try!! I truly appreciate Mike,Jeff, Brett, and Tony for all they did for us and making this not a stressful time but a healing time for all. Thank you!! More

Ronnie was great. He was able to answer all my questions and get me the car that I wanted. Would definitely buy another car from him! and get me the car that I wanted. Would definitely buy another car from him! More

Having dealt with Ronnie Bradford before I knew I would get the sane great service so good that I talked my daughter into buying from Ronnie also. A wonderful salesperson fromwhom I will always buy. In add get the sane great service so good that I talked my daughter into buying from Ronnie also. A wonderful salesperson fromwhom I will always buy. In addition he is well versed in all of his vehicles and is a pleasure to deal with. I dealt with Karl Hoehn in finance also and he was outstanding in providing service. Overall the Don Hewlett dealer is the best I have ever dealt with. More

We were welcomed with respect and enthusiasm. The vehicle was up front and center when we arrived. Buying a car can be stressful, this experience was FUN! All the sales people and support staff had a smile was up front and center when we arrived. Buying a car can be stressful, this experience was FUN! All the sales people and support staff had a smile and had a genuine "Teamwork Attitude" in which you can see that they supported each other in every way. An excellent experience overall. THANK YOU! More

Jason was very knowledgeable about the product, extremely pleasant to work with and we would have no problem recomending him to anybody who might be interested in purchasing a Chevy or Buick from Don Hewlett pleasant to work with and we would have no problem recomending him to anybody who might be interested in purchasing a Chevy or Buick from Don Hewlett in Georgetown Tx. More

Very pleased with out experience, and especially with Phillip. He worked very hard to get us into a car that we would be happy with, and that would work with our lifestyle. I would recommend him any da Phillip. He worked very hard to get us into a car that we would be happy with, and that would work with our lifestyle. I would recommend him any day, and as a matter a fact, we already have, as we have shown off our new car. We are very pleased and thank you so much. More

This was a great experience. I dropped by the dealership on a whim after a friend suggested a different dealership and got me hooked up with a different dealer and was quoted a price on a 2012 base model SU on a whim after a friend suggested a different dealership and got me hooked up with a different dealer and was quoted a price on a 2012 base model SUV. I was able to get a 2013 upgraded model in the color we wanted with the features we wanted for $10 more through Hewlett!!!! The buying process was easy and stress free and we were never made to feel self concience about our credit history. More