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Don Hewlett Chevrolet Buick

Georgetown, TX

4.6
2,194 Reviews

7601 S Interstate Highway 35

Georgetown, TX

78626

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Showing 2,194 reviews

July 26, 2023

Very happy and satisfied with my Tahoe and the service I have received thus far. Tyler in Finance was amazing every time I called and needed help or had a question. Everyone was very friendly and helpful. More

by rdt33_00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Grazioplene
July 25, 2023

The dealership worked with us to get what we needed and FAST! Chase was professional and friendly. He took us for a test drive in one vehicle but helped us hunt down the one we REALLY wanted. Tyler walked More

by jarcher1110
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase *****, Tyler *****, Roy Martinez
July 19, 2023

We are very happy & satisfied with our car buying experience at Don Hewlett Chevrolet Buick. Dan Murphy did an amazing job helping us find a car. He really listened to us with great patience as we More

by PD
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dan Murphy, Noemi Armenta
July 18, 2023

Don Hewlett Chevrolet has done an excellent job with my 2018 GMC Terrain since I purchased it from them. Everyone from the folks at reception to the mechanics are friendly and helpful. More

by Ben Pratt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Wilson
July 18, 2023

Everyone was truly amazing! Ronnie from setting up my appointment, Chase for helping me find my dream car& Noemi making me so comfortable during my final moments! Thank you all More

by Francis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase, Ronnie Bradford, Noemi Armenta
July 16, 2023

Everyone has always been very professional. None of the persons I have dealt with have ever tried pushing any service on you. I wouldn’t take my truck anywhere else More

by Fredosuna1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
July 14, 2023

Great team, Jerred is awesome, he really cares about your vehicle and satisfaction. I highly recommend this dealership. More

by Robertphipps68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerred
July 14, 2023

Customer service is amazing at Don Hewlett Chevrolet They take care of you with patience and kindness Thank you. More

by vickiebishop67@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
July 13, 2023

He did Such a Great Job! I Knew I would be going home with a car when he said it ! Gives Outstanding customer service, and has such a friendly hard working attitude!. Terrell More

by janayreynolds
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrelle Owens, Ronnie Bradford
July 06, 2023

Absolutely terrible experience. Massive oversights in documents. They're looking out for themselves not the customer. More

by luke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Logan
Jul 07, 2023 -

Don Hewlett Chevrolet Buick responded

Dear Luke: We regret your confusion about the payoff on your Mercedes trade in. When you signed the paperwork stating there was no payoff on the Mercedes we understood you were trading it in without a lien. Our state titling system did not show your new lien on the trade-in title until the following business day. Our manager caught this and asked you to come in to re-sign. We understand this was upsetting to you. We are in the business of providing quality products like the Chevrolet Silverado you selected and product support. We are not trying to trick, mislead, abuse, or defraud anyone. Signed contracts are prepared to protect everyone and make sure our agreements are based on fact. You represented to us that you had clear title to the Mercedes. This was not the case. We hope the new truck provides you with many safe miles of travel. Hewlett Customer Care Team

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