
Don Hewlett Chevrolet Buick
Georgetown, TX
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Ronnie worked hard and did an excellent job of answering all of our questions. We knew we wanted a Chevy Crew Cab, 1500, and Ronnie did a good job of explaining the differences and features for both the 20 all of our questions. We knew we wanted a Chevy Crew Cab, 1500, and Ronnie did a good job of explaining the differences and features for both the 2013 and 2014 trucks. While awaiting our turn for the financing and warranty portion of the sale, Ronnie was nice enough to run my wife back to our house. This is the second vehicle we have purchased from Hewlett and we are also happy with our Traverse. More
Another great experience at Don Hewlett! The Equinox is our 5th vehicle purchased through Hewlett and we'll be back. Lee Dickie really listens and when I told him we were tight with time, he had all the pa our 5th vehicle purchased through Hewlett and we'll be back. Lee Dickie really listens and when I told him we were tight with time, he had all the paperwork ready to go when we arrived. He didn't hesitate to match other dealers offers either. Even with most of the process done by email, Lee made sure to go out of his way to make us happy. Thanks for everythinsg, Lee and everyone at Hewlett! More
My husband and I could not be more pleased and impressed with the friendliness and professionalism of everyone we dealt with at Hewlett Chevrolet. We are very happy with our new Equinox and the price paid w with the friendliness and professionalism of everyone we dealt with at Hewlett Chevrolet. We are very happy with our new Equinox and the price paid was just perfect for our pocketbook. Our salesperson, Lee Dickie, went out of his way to obtain the vehicle we wanted from another city and another dealer. We appreciate getting what we wanted very much! Thank you everyone for making our car buying experience such a pleasant one. More
I came in to get my truck appraised an was intrested in the Cruze Ruben searched high an low to get me the one I wanted. They didn't have it but I still got to test drive one anyway an just because they d the Cruze Ruben searched high an low to get me the one I wanted. They didn't have it but I still got to test drive one anyway an just because they didn't have the one i wanted didn't mean they couldn't add it for me but I didn't want to do all that for a new car I test drove 3 an he was very patient with me an made the process very smooth. I defenitly did not want to get a truck from the dealer I felt I'd get taken advantage of but that wasn't the case I was taken care of very well. There was also another man that helped me at first in a different department that went way out of his way also. My overall experience was good an ill send everyone I know to Chevrolet Georgetown. More
Much of the purchase experience was done over the phone and via email and Lee was very professional, responsive and made this a painless experience. Very flexible on test drive needs, locating the exact ve and via email and Lee was very professional, responsive and made this a painless experience. Very flexible on test drive needs, locating the exact vehicle and arranging "trade" with another Chevy dealer. Delivery and introduction to vehicle were excellent also. Overall one of best experiences with car purchase and delivery. More
Mike Cuming was a pleasure to work with. He followed up with us during and after the sale process and made sure all our questions were answered. We bought the vehicle for a 16-year-old girl, and he was ver with us during and after the sale process and made sure all our questions were answered. We bought the vehicle for a 16-year-old girl, and he was very patient in explaining to her the features of her "new" truck when we picked it up. We will certainly contact Mike again when we are ready for our next vehicle(s). More
I had the advantage of knowing what features I required, and which I preferred, before I visited the dealership. Mike Cummings took me to a truck that exactly matched my list. He did not try to "upsell" m and which I preferred, before I visited the dealership. Mike Cummings took me to a truck that exactly matched my list. He did not try to "upsell" me. I returned that afternoon with my wife, and she liked it, too. The price was MSRP with some discounts, and no "availability" charge, which pleased us very much. The business manager made the paperwork process quick and to the point, and I had no feeling that any of my time had been wasted. Mike Cummings followed up the next day by telephone, asking if we had any questions about features or controls of the new Silverado. I was very impressed from our first contact to his continued support as one of his customers. More
Fernando was a fantastic sales guy. He wasnt too pushy, we walked in knowing what car we wanted to look at. He found it for us and let us drive it, look over it tooth and nail. When going into negociations we walked in knowing what car we wanted to look at. He found it for us and let us drive it, look over it tooth and nail. When going into negociations he was willing and excited to see what kind of a deal he could get for us. He was very friendly and knowledgable. We felt so comfortable at this time, I even helped another sales man out with his paper when he found out I was teacher. The bad part of it comes in after we had a few negogiations back and forth when we realized that no matter what we did the sales price never changed. We come to find out from our honest sales man that there was another side deal going on with the same car we had just drove and fell in love with. We then talked with Tommy (manager) who was very disrespectful and rude! We found out that there was a previous couple that had come in and looked at the same vehicle earlier, they had made a verbal commitment to come back tomorrow with a down payment. When we walked in the other sales man got on the phone with the other couple and tried to get them to put a down payment on the car so that we couldn't have it. While all this is going on we are trying to make our own deal. Finally we had to walk away, but while talking to Tommy he was very rude in terms of our trade in, the fact that he continued to cut me off when I was trying to understand what was going on. To me this is horrible customer service and the fact that there was an under the table deal going on shows that Don Hewlett Chevrolet Buik in Georgetown is a VERY shady business. I will NEVER go back and be disrespected the way that I was disrespected by Tommy. If they dont want to make a lifelong customer and have my sale then I will take my business elsewhere. More
This was our first visit with Don Hewlett Chevrolet. From the moment of our arrival until the end of the sale we were treated with respect and kindness. This made a lasting impression on us. Purchasin From the moment of our arrival until the end of the sale we were treated with respect and kindness. This made a lasting impression on us. Purchasing a new vehicle is never easy, but our time with Lee was pleasant and enjoyable. Thanks for the great service and personal treatment. Glenda and Mikel Watts More