
Don Hewlett Chevrolet Buick
Georgetown, TX
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My husband chose Don Hewlett because of the car pro and I am so grateful he did. Originally, my husband sent an e-mail with inquiries and not only did a sales representative respond, but the general manager am so grateful he did. Originally, my husband sent an e-mail with inquiries and not only did a sales representative respond, but the general manager did as well. I showed up to the dealership around 5 pm and was quickly greeted by Donnie, who was fabulous. He listened to my concerns and waited patiently for my husband to arrive. I had my two year old with me and he offered for her to sit on the golf cart so she would be out of the sun. Our dealings with Donnie didn't last long because my husband had already been talking to Lee and I was unaware of that. Donnie was fabulous for the first five minutes and I know if he had been our main sales representative, we would have been just as happy. I cannot say enough about Lee and the service he provided! He was patient, understanding, helpful, and kind. He listened attentively as we told him our wants, budget, and issues with cars we had previously test drove. Not only did he search new inventory for us, but also the used. My husband test drove a car and then we came back in to regroup because the first car just wasn't going to work for me. Then the storm came and he did everything with a smile as he went into the rain to get a different car for us. He sat with us for 3 hours along with our two year old who he treated with as much respect as he did us. He adored her and he enjoyed having her there and that made the experience even more special. I apologized multiple times for keeping him for so long and his attitude about working so long with us was great. Not in a I'm trying to make a sale great, but a genuine I'm here for you and to help you find what is best for you and your family. Not only did we have a chance to talk business, but the personal chit-chat was fabulous. Lee is the exact type of customer we are and we know that he treated us the same way he would want to be treated. Lee was there to answer questions, but also gave us the space to talk when we needed to have a family talk. After making the deal, we headed over to the finance department...the place where people tend to not enjoy. BUT Karl was fabulous! He looked for the best interest rate and was up front about all decisions we needed to make. Once again, I found myself apologizing for keeping them from their families, and Karl had the same attitude as Lee. All he wanted was to help us and get what we needed. Beverages were offered multiple times throughout our visit and even crayons and a coloring book for our two year old! I cannot say enough about the kindness and generosity that was shown to my family and I during the car buying experience from all members of the Don Hewlett team, especially with our two year old! More
WE love our new Enclave!! Everyone that we have shown it to, have said that they also want one, so you my have a lot of people coming your way. This is my dream car!!!!!!!! to, have said that they also want one, so you my have a lot of people coming your way. This is my dream car!!!!!!!! More
I have shopped with Don Hewlett, and more specifically, Lee Dickie at Don Hewlett for my last several new vehicles. I know when I walk in that I will be treated right, offered a reasonable price on my trad Lee Dickie at Don Hewlett for my last several new vehicles. I know when I walk in that I will be treated right, offered a reasonable price on my trade, and a no-hassle great deal on a new vehicle. In fact, I moved to Houston two years ago and passed many dealerships on the way to Georgetown to buy my new 2014 Chevrolet Silverado. On Saturday, I was in and out of the dealership within an hour and a half with a smile on my face and a new truck to drive home in. Thanks to Lee and the Don Hewlett team, my family and I are customers for life. Ernie Worth Houston, TX More
Lee Dickie and the Don Hewlett team were wonderful to work with. After considering my Avalanche purchase for several months, and spending a significant amount of time researching pricing, I found that Do work with. After considering my Avalanche purchase for several months, and spending a significant amount of time researching pricing, I found that Don Hewlett's price beat all others by far. I live in San Antonio, which is 85 miles from the dealership, however after contacting the dealership and working with Lee on both the new vehicle purchase and my trade in, I made the decision to make the trip and buy the truck. The first time I met Lee in person was the day I bought my Avalanche, but I felt like I already knew him well from all the emails we had exchanged. He was wonderful to work with, was very considerate of my time at the dealership, and worked to get me out quickly so I could get back home. I did not feel rushed at any time, instead Lee took time to explain everything to me, answered any questions I had, and did a great job of going over the vehicle with me and all of it's features. This is the first Chevy I've owned, and afer this experience I know it will not be the last. Even though it's a long drive, I would not hesitate to come back to see Lee again the next time I'm in the market for a new car. There are at least 6 or 7 Chevy dealerships in the San Antonio area, but Don Hewlett will be my first choice for my next Chevy. More
It was my first time buy a car and i have been looking for a few days. We went to Don Hewlett because i saw on line they had a care i was looking for. We worked with Jeff Sawisch and he was great! He answ for a few days. We went to Don Hewlett because i saw on line they had a care i was looking for. We worked with Jeff Sawisch and he was great! He answered all my questions and was completely honest with me, and made the whole experience amazing. He wasn't pushing me like i had been at other dealerships i had visited. He made it all an easy deal. I would completely recommend Don Hewlett to anyone. They made my first car buying experience great!! More
We all heave the stereotype of salesman in our head and worry about getting a bad deal. Well dealerships are a business and are in business to make money, it's up to you to decide if you got a good deal. W worry about getting a bad deal. Well dealerships are a business and are in business to make money, it's up to you to decide if you got a good deal. With that said, let me tell you the Lee will always treat you like a person without the dollar signs flashing in front of him. He will always take care of you and treat you with the utmost respect. We all complain about bad service but rarely give credit to the good. I will always go to Lee to buy my vehicle's, new or used. Lee is more than a car salesman to us, he is a friend. As always Lee, thank you for everything to do! Melanie Derks More
Mike went above and beyond to make sure the car i purchased meet my expectations and my specific needs. He took considerable time with me and my family. he asked the right questions and was endle purchased meet my expectations and my specific needs. He took considerable time with me and my family. he asked the right questions and was endlessly patient. This is not our first purchase with Mike. We followed him to this dealership. This will not be the final purchse with him. Please pardon grammar and spelling as I am on a cell. More
This was our 4th vehicle that we have purchased from Jason Luther at Don Hewlett and as always, the service we received is outstanding! Jason is attentive to the customer's needs and provides multiple Jason Luther at Don Hewlett and as always, the service we received is outstanding! Jason is attentive to the customer's needs and provides multiple choices going forward. He listens to the customer which is one of greatest ability in sales. He takes the time to explain everything and does not mind answering questions. Jason is my "Goto Guy" when it comes to purchasing cars & trucks. Given my past experiences with Jason, with Jeff and Karl in the finance department, and with Mari and Shann in the service department at Don Hewlett; this is the ONLY dealership to goto and the only one I recommend to my friends and family. I have never had a bad experience with Don Hewlett Chevrolet Buick. More
Ruben de la Rosa at Don Hewlett Chevrolet Buick made my truck shopping and purchasing experience top notch! Ruben showed me several options to choose from and helped me work through a decision by giving m truck shopping and purchasing experience top notch! Ruben showed me several options to choose from and helped me work through a decision by giving me the information I needed to make the best choice for my needs without any high pressure sales techniques. I was looking at a truck at another dealership close by and was made to feel as if the salesman was not wanting to spend his time with me since I did not have my husband with me to make the decision. Ruben willingly gave me options and spent time explaining every button and function of the truck. Not only will I go back to Ruben and Don Hewlett, but I will send my family and friends in his direction. More